Overnight Bar
vor 2 Wochen
About the Company
Oscars Group is a passionate, creative and dynamic privately owned hospitality group founded in 1986.
Owned and operated by the Gravanis family for over thirty years, the group began with the acquisition of a single pub in Sydney's Inner West.
Today, Oscars Group is one of the largest privately owned hospitality groups featuring an ever-expanding portfolio of 46 Assets across NSW, Queensland and Victoria.
The group operates across a variety of segments including accommodation, pubs and gaming, retail liquor, conference and events centres, chartered vessels, and both commercial and residential developments.
About the Venue:
At WestWaters we are dedicated to creating a hospitality environment that brings our local community together with good food, drink and company.
Putting people at the heart of everything we do.
Values and attitude are key.
Here at WestWaters we believe people are at the heart of everything we do and as such are committed to training, developing and retaining our team.
Located along the banks of Lake Caroline in Caroline Springs, this multi-faceted hospitality complex includes a Saige Bistro, Ruck & Rover Sports Bar, Miss Caroline Bar, over 600 m2 of event spaces, an extensive gaming room in Victoria's top 15 and Mercure Caroline Springs.
WestWaters is both an employer of choice and the destination for entertainment, celebration and catching up in Melbourne's west.
About the Role:
We are seeking a passionate and experienced individual who is enthusiastic and customer-focused to join our team as Overnight Bar & Gaming Supervisor .
As a supervisor, you will play a crucial role in ensuring the smooth operation of our venue while delivering an outstanding experience for our guests.
You will lead by example, motivating and supporting our team to deliver exceptional service and maintain our high standards.
The ideal candidate will have strong leadership abilities, a positive and motivating attitude, and offer exceptional customer service.
Minimum 7-8 hours per shift, with the standard shift for this role being 10 PM- 6 AM.
Full time availability considered for the right candidate.
Responsibilities:
Provide leadership and guidance to the front-of-house team, including bar and gaming attendants Enforce company policies, ensuring a safe and responsible gaming environment in compliance with regulations Machine clearance and refloating the CRT and ATM Foster a customer-centric culture, addressing and resolving customer concerns to deliver exceptional service and memorable experiences Oversee the day-to-day operations of the pub, including opening and closing procedures Ensure that all guests receive prompt, friendly, and attentive service.
About you:
RSA & RSG required Previous experience in a supervisory role within the hospitality industry is preferred Strong knowledge of gaming regulations and compliance requirements 1 years' experience as bar and gaming attendant; TAB & KENO experience highly regarded Effective communication and problem-solving abilities Ability to multitask and prioritize in a fast-paced environment Strong attention to detail, especially in regards to high volume cash handling Police check required for this role Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a gaming supervisor?
Do you hold a current Responsible Conduct of Gambling (RCG) certificate?
Do you have a current Police Check (National Police Certificate) for employment?
Do you hold a current Responsible Service of Alcohol (RSA) certificate?
How many years of people management experience do you have?
How many years' experience do you have as a gaming attendant?
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