Quality, Risk
vor 3 Wochen
Other (Community Services & Development)
About usMates4Mates is one of Australia's leading veteran charities actively changing the lives of current and ex-serving Australian Defence Force members, and their families, impacted by service.If you're looking for a job where you genuinely enjoy coming to work each day and get to have a positive impact on the community, Mates4Mates is the place for you.
We pride ourselves on creating a supportive, inclusive and safe workplace and our culture is built on a sense of purpose, collaboration, integrity and agility.With a finger on the pulse of our culture, it's important to us that we find the right people to join our like-minded team who share our passion of making a difference to the communities we serve.When joining the Mates4Mates team, you'll find that we promote a flexible work environment, with a range of wonderful benefits.
We are an inclusive and diverse organisation ensuring we provide a safe place for veterans and their families to build connections and find mateship.We are a collection of like-minded people who believe in our mission of working together towards an Australia where all members of the Australian Defence Force community are supported physically, psychologically and socially.If you are driven by values, are motivated to help others and want to make a real difference to the lives of veterans and their families, then you will fit in perfectly.
Our team members all share the common purpose of supporting veterans and their family members.
About the roleWe are looking for a passionate, engaging and highly organised Quality, Risk and Compliance Manager for a fixed term contract until July 2025.
This role will provide expert advice and leadership to build quality improvement of operations, identify, monitor and manage risk, guide safe work practices and meet regulatory requirements that ensure ongoing safe, high quality and ensuring compliance with relevant standards.
This role would be reporting to the Mates4Mates CEO, and will be a part of our dynamic leadership team.Some key responsibilities of this include, but are not limited to:
Lead the organisation's quality control and quality assurance activities and promote the use of contemporary tools, methodology and initiatives to drive continuous improvement in quality assurance processes across Mates4Mates.Establish assurance processes such as ongoing training and internal audits.Provide quality assurance controls through key corporate functions.Lead and provide support and advice to the organisation on all matters relating to work health and safety.Responsible for ensuring Mates4Mates fosters and embeds high-quality standards while meeting obligations and delivering exceptional client experience that is evidence based and outcomes orientated.About youCandidates with the following skill sets and experience are encouraged to apply:
Degree in risk, compliance, governance, business or other related knowledge.Minimum of five years' experience leading the development of organisational systems, quality management systems, processes, performance monitoring and coordination.Experience in quality management, continuous improvement, project management and process design with high level attention to detail, accuracy and thoroughness in work undertaken.Experience in leading accreditation processes and knowledge of relevant community health standards.Confident mastery of common IT and software tools and platforms relating to risk management, quality control and accreditation management.Demonstrated experience in critical analysis, data interpretation and conceptual skills with the ability to translate complex information into logical, concise, evidence-based reports and briefs in line with quality assurance requirements.Ability to successfully engage and influence stakeholders at all levels, including executives, external stakeholders and representatives of external regulatory bodies.What we offer A supportive and passionate culture with regular temperature checks across the organisation.Competitive remuneration package and access to salary packaging.Leave entitlements including additional paid parental leave and 3 days of gifted annual leave at the end of each year so you can enjoy the holiday season.Participation in our Staff Wellbeing Program (i.e., virtual meditation and mindfulness sessions, building resilience workshops, and more).A suite of Workplace Health & Safety training workshops for all staff.Access to Employee Assistance Program (EAP).Access to a 'Benefits Hub' which includes health and wellbeing benefits and discounts, financial advice, recipes, and more.Opportunity to provide regular feedback through OfficeVibe platform.This is a unique opportunity to join a veteran wellbeing services provider in a pivotal role that supports the internal and external marketing and fundraising initiatives of the organisation.If you're looking for a role that is fulfilling, purposeful and will make a difference, please submit your application including a cover letter addressing the key accountabilities outlined above and a current resume.At Mates4Mates we value the unique backgrounds, experiences and contributions that each person brings to the workplace and embrace and celebrate inclusion and diversity.
We openly encourage applications from people with diverse experiences, perspectives, and backgrounds including but not limited to: Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people with a disability and people that identify as LGBTIQA+.
We're an equal opportunity employer and recognise that a diverse workforce is crucial to our success as a business.
For more information or a copy of the position description, please contact .
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