Business Support Officer

About UsThe Department of Transport and Planning oversees key planning, transport and land use policy decisions and management across the State. A life-cycle approach to planning, building, connecting and sustaining communities means our people can come together to improve services, deliver sustainable projects, focus on customer engagement, streamline regulatory approval pathways, facilitate community consultation and better realise local economic opportunities for more liveable communities across Victoria.SprayLine Road Services (SRS) is a commercialised branch within the Network Operations Division of the Department of Transport and Planning providing road maintenance services, construction and associated civil works, bituminous spray sealing and line marking to DTP, other state road authorities, municipal councils, and private industry. SRS delivers services locally within the communities and is committed to ensuring quality, innovative and sustainable outcomes. SRS performs a key role as an internal provider to DTP, providing emergency response, maintaining organisational capability and supporting DTP in being an informed purchaser.Our Vision: "To be a Respected Industry Leader and the Partner of Choice"Our Purpose: "We Maintain Safe Drivable Roads that Connect our Community"How We Operate:We invest in innovation to deliver best practice management of the road network and meet all obligations under the Road Management Act.We are open and transparent in all our relationships and willingly share our substantial industry knowledge, experience, and expertise.We collaborate with our partners to mitigate risk and leverage better safety, environmental and social outcomes.We deliver value for money commercial outcomes through competitive pricing and creating market tension.We provide expert emergency management response and recovery capability to keep our roads open for the community.We're focused on outcomes that deliver more choice, connections and confidence in our travel, ensuring the whole transport network works as one to deliver better services and outcomes.About The RoleThis is a Fixed Term Position until 31st December 2025. The Business Support Officers (BSOs) are responsible for delivery of high standard, best practice administrative and business support to SRS operational teams and depots.This position reports to the Team Leader Business Support. The BSOs operate as an SRS-wide team, working closely with Business Support Coordinators, Program Support Engineers, and Team Leaders.Business Support Officers are accountable for administrative tasks including but not limited to:Processing timesheets, overtime & TIL and allowancesLabour costing, invoicing and accounts payable administrationMaterials ordering, including uniforms and both general office and operational suppliesPurchase OrdersLocal Facilities and Fleet Administration, including log book administrationOffice Support and StationeryAccommodation and TravelGeneral administration supportThe Business Support Officers work with the Team Leader, Business Support, Business Support Coordinators and broader SRS Business Support Network to help deliver strategic business improvement initiatives and ensure compliance with DTP policies and procedures.Position Outcomes / AccountabilitiesExercise independent judgement to ensure project and field records are accurate, training records, timesheets and leave rosters are maintained in line established policies and procedures and advice and information is provided to depot staff in relation to policies and procedures. Collate and verify all job-related quality records.Maintain a physical presence at depots when work crews are in the field to accept deliveries and provide reception services. Provide point of contact and ensure effective communication for operational depot staff.Assist with procurement of materials, plant and equipment, processing of asset disposals and undertake stocktakes at depots in line with established policies and procedures. Create detailed and accurate records for Plant and Equipment.Perform duties of accepting deliveries of goods and services made at depots in order to verify quantities ordered and that quality expectations are met within established policies and procedures and monitor same at remote depots.Responsible for a variety of administrative tasks including FBT administration and Corporate Card record keeping, raising of purchase requisitions, maintaining work orders and customer/supplier management including accounts payable/receivable within established policies and procedures.Provide administrative and business support services including preparation of documents, reports, spreadsheets and presentations, meeting and event management, preparing agendas, minutes and ensuring prompt follow up of actions.Provide support to Works Supervisors and Team Leaders with administration support to People Operations, including coordinating training, interviews and paperwork associated with recruitment processes.Key Selection CriteriaThe Department of Transport and Planning is seeking a dedicated Business Support Officer to join our dynamic team. This role offers an exciting opportunity to contribute to the department's success by ensuring efficient operations and providing exceptional support to internal and external stakeholders.As a Business Support Officer, you will play a key role in identifying opportunities for improvement, streamlining processes, and delivering quality outcomes. Your ability to manage tasks effectively, maintain accurate records, and navigate digital tools will be essential to your success. You will work collaboratively with colleagues and stakeholders, addressing their needs with professionalism and care while aligning your efforts with broader organizational goals.We are looking for candidates with strong problem-solving abilities, adaptability, and a focus on continuous improvement. A solid understanding of business processes, stakeholder management, and digital literacy is crucial. You will be expected to balance priorities, offer innovative ideas, and ensure the delivery of high-quality work in a fast-paced environment.If you are a motivated individual with a commitment to teamwork, innovation, and achieving outcomes that support the department's objectives, we encourage you to apply.Qualifications And ExperienceMandatoryAt least two years' experience in a similar or comparable role, preferably in a government/public service context.DesirableA relevant Business or Administration certificate or diploma.What We OfferMeaningful work making Victorian communities more accessible and liveableProfessional growth and development opportunities across the department and the wider Victorian Public ServicesA hybrid working model focused on collaboration and teamworkOptimal work-life balance initiatives including flexible working arrangementsOpportunity to work across multiple urban and suburban hubsWe prioritise the development of a safe and inclusive cultureCulture ValueWe are an equal opportunity employer, embracing a diverse range of applicants such as veterans, and people who identify as Aboriginal and/or Torres Strait Islander, LGBTQIA community members, individuals with disabilities and/or health conditions, as well as those from varied faith and cultural backgrounds. At our department, we prioritize the development of a safe, inclusive, and high-performance culture through shared actions and behaviours that align with our strategy and direction. This empowers our employees to effectively contribute to our goals.How To ApplyClick the 'Apply' button and you'll be redirected to a new platform and create an account.If you have any issues, click here for Quick Reference Guide on how to apply.Applications close 11.59pm on Friday, 27th of December 2024.Please include a resume and cover letter. All applications must be submitted through the online portal.We're unable to consider email or manual applications at this time.For further information about the role please contact Belinda Marchant – Team Leader, Business Support via ****** applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Transport and Planning will be treated in the strictest confidence.Please let us know by phone or email if you need any adjustments to fully participate in the recruitment process. If you require the ad or any attachments in an accessible format (e.g., large print) due to viewing difficulties or other accessibility needs, we are happy to accommodate.
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