Product Performance Analyst

Analysis & Reporting (Banking & Financial Services)
Full time
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About us

Are you looking for a career with endless opportunities?
There's more to us than banking.

P&N Group is amongst the largest customer-owned banking organisations in Australia, represented by P&N Bank in Western Australia and BCU Bank in New South Wales and southeast Queensland.
Our purpose is to enrich the lives of our customers and their communities.

With over $8 billion in assets and a head office in Perth and corporate offices in Coffs Harbour and Brisbane, we service over 180,000 customers across Australia from all walks of life supported by over 600 employees in group services, retail banking, broker, and business banking roles.

We believe our culture is a real point of difference, and our values – Focus on Members, Improve & Learn and Trust & Collaborate – are fundamental to our ways of working.
We offer a collaborative and inclusive workplace where our people feel a strong sense of belonging, are recognised, invested in, cared for, and are part of something bigger.

As part of our ongoing strategic customer-centric transformation, we're focussed on making it even easier to bank with us for our customers of today and the future.

About the role;

The Product Performance Analyst plays a pivotal role in optimising product performance to align with strategic goals.
This role provides support, analysis and insight to the development, implementation, and execution of our product and pricing strategy across lending and deposits.
This includes providing in depth analytical insights of PNL's products and comparison to market, including the development of recommendations related to interest rates, portfolio mix and growth, margin management and product development opportunities.

Working as part of an inclusive and collaborative team your key responsibilities will include:

Manage day to day product performance ensuring alignment with business objectivesProvide strategic insights and recommendations to enhance portfolio outcomes, including analytics and insight support for Pricing CommitteeContribute to the development of new products and product enhancements through recommendations based on market insights and analysis of product performanceMonitor competitor activities to identify market trends and opportunities recommend and inform product and pricing strategiesOwn and deliver financial & analytical modelling and forecasting on behalf of the products teamRecommend product or pricing levers supported by data driven insights as required.
Identify potential issues, provide recommendations to maintain strong growth, manage customer expectations, ensure market competitiveness and manage appropriate pricing marginsBuild effective internal and external business relationships to gather pricing information and ensure alignment with objectivesWork closely with our Data team to define requirements for reporting and ad hoc analysis, leveraging data to drive efficiency, informed decisions and actionable insights What will you bring? Previous experience undertaking product and pricing analyst functions to ensure achievement of organisational objectivesPrevious project management experience, executing change and managing cross functional stakeholdersProficiency or previous experience in financial & analytical modelling and forecastingKnowledge of finance, marketing and retail & business bank productsStrong stakeholder management including influencing and communication skills; ability to negotiate with key stakeholders, presentation and facilitation skills; excellent verbal and written communication skills including the ability to articulate complex information in a clear, concise manner for both technical and non-technical audiencesStrong problem-solving skills, attention to detail, ability to interrogate data to find potential issues and provide solutions / recommendations.
Ability to analyse large amounts of data to inform decision makingAbility to be pragmatic and solve problems with a stakeholder/customer experience focusDeep knowledge of MS Excel required, PowerPivot or Power Query an advantageHigh level analytical and qualitative skills, including data visualisation tools (e.g., Tableau, PowerBI and/or similar)Demonstrated ability to lead and implement the acceptance of change and new initiativesDegree qualification in business, data and analytics / related field or equivalent desirable
What we can offer you
There's life at work, and life outside of work – and we understand that.
P&N Group is committed to creating a satisfying and fulfilling working environment, offering employee benefits and development opportunities that reward and help you perform to your potential and expand your experience and learning.

To help you live your best life through work, we offer an extensive range of employee benefits.
Work for a national multi-brand, customer-focused organisationEnjoy flexible work arrangementsAn incentive scheme for exceptional performanceBe supported with leadership and professional development12 weeks paid parental leave for the primary care giver, and three weeks for the non-primary care giverGenerous discounts on home loans, personal loans, insurance and other banking products and servicesUp to two weeks' additional purchased leave per yearTwo days' paid volunteer leave each year to use with a community partner of your choiceAn Employee Assistance ProgramAt P&N Group, we want to leverage the numerous benefits and innovative gains that a diverse workforce brings, and especially the high engagement that comes from a culture built on belonging and inclusion.
We encourage people of all abilities, backgrounds, identities, ages and cultures to apply.
If you need assistance or require flexibility to be able to fully participate in the application process, please email us at

The closing date for applications is 20 December 2024
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We're P&N Bank.
We're proudly based in Perth in Western Australia and are part of P&N Group, which is amongst the largest customer-owned banking groups in Australia.
Our purpose is to enrich the lives of our customers and their communities.
We provide a genuine banking alternative to those who are looking for competitive and convenient retail and business banking services and outstanding customer experiences.
P&N Bank customers interact with our dedicated teams through our branches across Perth, Mandurah and Bunbury, our local Contact Centre, modern digital banking channels, and P&N Bank's mobile retail and business banking lenders who are active in the communities in which they work.
We're P&N Bank.
We're proudly based in Perth in Western Australia and are part of P&N Group, which is amongst the largest customer-owned banking groups in Australia.
Our purpose is to enrich the lives of our customers and their communities.
We provide a genuine banking alternative to those who are looking for competitive and convenient retail and business banking services and outstanding customer experiences.
P&N Bank customers interact with our dedicated teams through our branches across Perth, Mandurah and Bunbury, our local Contact Centre, modern digital banking channels, and P&N Bank's mobile retail and business banking lenders who are active in the communities in which they work.
What can I earn as a Performance Analyst
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