Admin Officer/Coordinator | Griffith Act
vor 1 Monat
ADMIN OFFICER/COORDINATOR | Permanent Full Time | Griffith ACT
About Us
BaptistCare is a leading for-purpose Christian-based care organisation that supports thousands of people across more than 100 locations in NSW, ACT and WA. From humble beginnings in 1944, BaptistCare has grown into one of the nation's most respected care and community services providers. We create strong and caring communities and place people at the centre of all we do.
About BaptistCare Griffith Centre
Our new 130 bed Griffith Centre in Canberra is conveniently located near the CBD, Lake Burley Griffin, shopping precincts and local parks. This energy efficient and environmentally sustainable building has been designed to ensure we can meet the care needs of the local community now and into the future.
BaptistCare Griffith is an innovative and modern looking facility, built to cater for people with low care, high care and dementia care needs. All our rooms feature ensuites, the facility also offers extra services.
About the role
You'll be part of a team, empowering and supporting one another to make a meaningful difference in the lives of the people we serve. As Administration Officer/RSS, you are responsible for the delivery of administrative functions for aged care services, including:
Providing tours and vital information about the home to reach desired occupancy.
Ensuring accounts payable are received in a timely manner.
Monitoring and following up on outstanding accommodation payments and fees.
Maintaining and presenting accurate and professional information.
The successful candidate will have:
Tertiary qualifications or higher education.
Proven experience in a Sales and/or Customer Service position, particularly in aged care, with a strong background in Aged Care Client Liaison and Additional Services.
Extensive knowledge and understanding of the Aged Care Act and relevant legislation.
Proven experience and high-level capability in the use of health care-related technology solutions.
Demonstrated experience in explaining and holding crucial conversations with customers regarding financial requirements related to aged care.
Driver Licence (Australian).
Strong communication and engagement skills.
Excellent customer service.
Exceptional time management and organisational skills, with the ability to prioritise and recognise milestone tasks.
Sound experience with Word, Excel, Outlook, and CRM databases.
Our Culture
People enjoy working at BaptistCare because they love what they do and the communities we help. With us, you can deliver life-transforming care, create a career you'll love, and join a team that makes a difference. Our 4000 staff are our most important resource, and we take you and your career seriously. We want to provide you with a working environment and culture that supports you in your career journey and growth.
Benefits
Salary packaging, increasing your take-home pay.
Meal and entertainment card.
17.5% annual leave loading.
Fitness Passport.
Medibank Health Insurance - corporate discount.
Access to in-house and online training programs.
Supportive, positive team environment.
Access to family-friendly benefits like our EAP and Flourish programs.
Work for a top NFP provider with a strong 80-year history of providing care.
Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing date is subject to change without notice.
Successful applications will be subject to a variety of background checks including police background check via our online police check system.
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