Ict Service Desk Administrator

Vor 4 Tagen


Melbourne, Österreich Education Services Australia Limited Vollzeit

Help Desk & IT Support (Information & Communication Technology)Education Services Australia (ESA) is a ministerial not-for-profit company committed to making a positive difference in the lives and learning of Australian students. ESA delivers products and services for clients including the Australian government, State and Territory education authorities, and a variety of not-for-profit and government organisations.ICT Services provide technology, vision and leadership in the development and implementation of the company-wide Information Communication Technology (ICT) infrastructure and managed hosting services.Why work with usGain valuable ICT experience working in a corporate environmentAccess to free Microsoft training and certificationsOffice in a convenient location in the heart of the CBDSpend up to 3 weeks working anywhere in the worldWe are looking to fill an ICT Service Desk Systems Administrator role. It's a great chance to develop and expand your ICT skills, working standard work hours.Your focus will be to provide Level 1 & 2 ICT Service Desk support to ESA internal and shared service clients, complete IT Network Administrator, maintenance and use of computer, network and telecommunication systems within ESA.What you'll doICT Service Desk Management: First point of contact on ICT Service Desk, delivering efficient support to both internal and external clients of ESA. This involves handling a variety of ICT issues and service requests, ranging from system updates to access control modifications, change requests, and procurement-related inquiries.Systems Administration and Support: Administer and support ESA's corporate-wide business systems and desktop infrastructure. This entails ensuring that all administrative activities are performed in line with our standard operating procedures and ESA's ICT policies.Communication and Stakeholder Engagement: Utilise exceptional communication and interpersonal skills to serve as a vital technical resource within the ICT team. The role involves keeping ESA clients and stakeholders continuously informed about the status of changes, issues, and problems related to corporate and business systems.Who we're looking forTo be successful in this role you have excellent communication and interpersonal skills, a strong willingness to learn and:A tertiary qualification in ICT or equivalent qualifications.A primary discipline and extensive experience in IT.Experienced in troubleshooting and finding solutions to problems.Effectively explain complex information in a simple manner to the audience.Have customer service experience and can demonstrate the ability to deal professionally and positively with staff in the delivery of effective face-to-face and remote support services in a friendly manner.Technical knowledge and/or experience in the following:Worked in a Microsoft Office 365 environment.Experience with Microsoft 365 security tools, including Microsoft Defender, Azure Active Directory, Autopilot, and Intune.Knowledge of deploying and managing Windows 10 and Windows 11.Familiarity with PowerShell scripting for automation and configuration tasks.Experience with MS Exchange Online.Experience with VMware virtualization and virtual server platforms.Familiarity with Microsoft Azure cloud services.Experience with telecoms systems and Meeting Rooms AV equipment.Knowledge of Apple iOS and Android mobile device management.What ESA offersAt ESA we want everyone to succeed, irrespective of their gender, ethnicity, sexuality, physical ability or age. We welcome applications from Aboriginal and Torres Strait Islander peoples. In addition to a competitive remuneration package, ESA offers lifestyle benefits and a culture that allows people and ideas to flourish.Application ProcessIf you have suitable Service Desk experience but don't feel that your skills match all that's required above, we would still love to hear from you.Please send your resume and cover letter through.Your application will include the following questions:Which of the following statements best describes your right to work in Australia?What's your expected annual base salary?How much notice are you required to give your current employer?How many years' experience do you have as an ICT Services Support Officer?At Education Services Australia, our staff work collaboratively to deliver education technology products and services that make a positive difference in the lives and learning of all young Australians.
#J-18808-Ljbffr



  • Melbourne, Österreich Education Services Australia Limited Vollzeit

    Help Desk & IT Support (Information & Communication Technology)Education Services Australia (ESA) is a ministerial not-for-profit company committed to making a positive difference in the lives and learning of Australian students.ESA delivers products and services for clients including the Australian government, State and Territory education authorities, and...


  • Melbourne, Österreich Tideri Jobbörse Vollzeit

    Help Desk & IT Support (Information & Communication Technology) Education Services Australia (ESA) is a ministerial not-for-profit company committed to making a positive difference in the lives and learning of Australian students.ESA delivers products and services for clients including the Australian government, State and Territory education authorities, and...


  • Melbourne, Österreich Melton Christian College Vollzeit

    POSITION TITLE: ICT Service Desk TechnicianEMPLOYMENT TYPE: Full-timeLOCATION: Toolern ValePOSITION SUMMARY: We seek applications from experienced individuals to join the team and enhance the College's ICT Operations. This role is crucial in supporting our mission of providing a Christ-centered education by maintaining and enhancing our ICT...


  • Melbourne, Österreich Melton Christian College Vollzeit

    POSITION TITLE: ICT Service Desk TechnicianEMPLOYMENT TYPE: Full-timeLOCATION: Toolern ValePOSITION SUMMARY:We seek applications from experienced individuals to join the team and enhance the College's ICT Operations. This role is crucial in supporting our mission of providing a Christ-centered education by maintaining and enhancing our ICT infrastructure.The...


  • Melbourne, Österreich St George Christian School Vollzeit

    POSITION TITLE: ICT Service Desk Technician EMPLOYMENT TYPE: Full-time LOCATION: Toolern Vale POSITION SUMMARY: We seek applications from experienced individuals to join the team and enhance the College's ICT Operations.This role is crucial in supporting our mission of providing a Christ-centered education by maintaining and enhancing our ICT infrastructure....


  • Melbourne, Österreich Melton Christian College Vollzeit

    POSITION TITLE: ICT Service Desk TechnicianEMPLOYMENT TYPE: Full-timeLOCATION: Toolern ValePOSITION SUMMARY:We seek applications from experienced individuals to join the team and enhance the College's ICT Operations. This role is crucial in supporting our mission of providing a Christ-centered education by maintaining and enhancing our ICT...


  • Melbourne, Österreich Melton Christian College Vollzeit

    POSITION TITLE: ICT Service Desk Technician EMPLOYMENT TYPE: Full-time LOCATION: Toolern Vale POSITION SUMMARY: We seek applications from experienced individuals to join the team and enhance the College's ICT Operations. This role is crucial in supporting our mission of providing a Christ-centered education by maintaining and enhancing our ICT...


  • Melbourne, Österreich Melton Christian College Vollzeit

    POSITION TITLE: ICT Service Desk Technician EMPLOYMENT TYPE: Full-time LOCATION: Toolern Vale POSITION SUMMARY: We seek applications from experienced individuals to join the team and enhance the College's ICT Operations.This role is crucial in supporting our mission of providing a Christ-centered education by maintaining and enhancing our ICT infrastructure....


  • Melbourne, Österreich Melton Christian College Vollzeit

    POSITION TITLE: ICT Service Desk TechnicianEMPLOYMENT TYPE: Full-timeLOCATION: Toolern ValePOSITION SUMMARY: We seek applications from experienced individuals to join the team and enhance the College's ICT Operations. This role is crucial in supporting our mission of providing a Christ-centered education by maintaining and enhancing our ICT...


  • Melbourne, Österreich Melton Christian College Vollzeit

    POSITION TITLE: ICT Service Desk TechnicianEMPLOYMENT TYPE: Full-timeLOCATION: Toolern ValePOSITION SUMMARY:We seek applications from experienced individuals to join the team and enhance the College's ICT Operations. This role is crucial in supporting our mission of providing a Christ-centered education by maintaining and enhancing our ICT infrastructure.The...


  • Melbourne, Österreich Specsolutions Vollzeit

    Cardiff, Newcastle, Maitland & Hunter NSWNetworks & Systems Administration (Information & Communication Technology)As the ICT Systems Administrator, you will be the primary maintainer of all ICT systems and provide escalated support to service desk technicians.This role involves working closely with other IT staff and contractors to ensure the effective...


  • Melbourne, Österreich Victorian Managed Insurance Authority Vollzeit

    Organisation: Victorian Managed Insurance AuthoritySalary: Salary not specifiedOccupation: IT and TelecommunicationsReference: VG/1828073Unlock your full potential with VMIA as we seek a highly motivated graduate to join our ICT team.Graduate IT Service Desk Administrator, OngoingMelbourne CBD close to Flinders Street stationBrand new ongoing roleYour roleAs...


  • Melbourne, Österreich State Government Of Victoria, Australia Vollzeit

    Organisation: Victorian Managed Insurance AuthoritySalary: Salary not specifiedOccupation: IT and TelecommunicationsReference: VG/1828073Unlock your full potential with VMIA as we seek a highly motivated graduate to join our ICT team.Graduate IT Service Desk Administrator, Ongoing Melbourne CBD close to Flinders Street stationBrand new ongoing roleYour role...


  • Melbourne, Österreich Tideri Jobbörse Vollzeit

    Organisation: Victorian Managed Insurance Authority Salary: Salary not specified Occupation: IT and Telecommunications Reference: VG/1828073 Unlock your full potential with VMIA as we seek a highly motivated graduate to join our ICT team.Graduate IT Service Desk Administrator, Ongoing Melbourne CBD close to Flinders Street station Brand new ongoing role Your...


  • Melbourne, Österreich Tideri Jobbörse Vollzeit

    We are seeking a highly skilled and efficient ICT Service Desk Team Leader to ensure timely support and issue resolution for our 100+ and growing group of medical and dental centres.Family Doctor is GP Owned and Operated network of practices operating in most states and territories across Australia.Our Support Office is located in Hawthorn East.This role has...


  • Melbourne, Österreich Study Select Vollzeit

    How to Become an ICT Security Administrator in Australia: careers in ITDefinition of an ICT Security AdministratorThe role of an ICT Security Administrator is pivotal in today's digital landscape, where safeguarding information and technology systems is paramount.These professionals are responsible for establishing, managing, and administering an...


  • Melbourne, Österreich Victorian Managed Insurance Authority Vollzeit

    Graduate IT Service Desk Administrator, Ongoing * Hybrid working * Melbourne CBD close to Flinders Street station * Brand new ongoing role Your role As a member of the ICT team, the IT Service Desk Administrator plays a pivotal role in supporting our organisation's IT infrastructure by providing efficient and effective technical assistance to internal...


  • Melbourne, Österreich Family Doctor Pty Ltd Vollzeit

    We are seeking a highly skilled and efficient ICT Service Desk Team Leader to ensure timely support and issue resolution for our 100+ and growing group of medical and dental centres.Family Doctor is GP Owned and Operated network of practices operating in most states and territories across Australia.Our Support Office is located in Hawthorn East.This role has...


  • Melbourne, Österreich Family Doctor Pty Ltd Vollzeit

    We are seeking a highly skilled and efficient ICT Service Desk Team Leader to ensure timely support and issue resolution for our 100+ and growing group of medical and dental centres.Family Doctor is GP Owned and Operated network of practices operating in most states and territories across Australia. Our Support Office is located in Hawthorn East. This role...


  • Melbourne, Österreich Buscojobs Vollzeit

    Catholic Education - Archdiocese Canberra & GoulburnHelp Desk & IT Support (Information & Communication Technology) Employment Type: Full-Time, PermanentSalary Range: $109,560 to $117,990 plus superannuation (based on skills and experience)Start Date: Negotiable 2024Closing Date: 11.55 pm, Friday 1 November 2024About the Role The Catholic Education,...