Administration Assistant
vor 5 Stunden
Royal Queensland Golf Club (Club) stands as the premier golf destination in Queensland and ranks among the finest in Australia, proudly home to the state's top golf course.
We are dedicated to providing our Members and their guests with exceptional service, ensuring an unforgettable experience every time.
Situated in the scenic Eagle Farm area, our Club offers a world-class golf course, extensive practice facilities, and high quality food and beverage services.
We provide an ideal setting for our Members to enjoy the game of golf while forging lasting friendships through our vibrant community.
The Role
We are looking for a highly motivated Membership Officer to join our dynamic administration team at the Royal Queensland Golf Club in Eagle Farm.
As a first point of contact for Members and guests, the successful candidate will play a key role in delivering exceptional customer service.
Key Responsibilities:
Provide outstanding customer service to Members and visitors via phone, email, and in-person.
This includes enquires regarding membership, accounts, events, and golf.
Manage membership records and maintain accurate data using various computer systems and software.
Provide efficient administrative support to Members and the administration team including, but not limited to:
new member enquiries
processing membership applications
processing member account payments
Member account enquiries
golf bookings
event enquiries
coaching and clinic enquiries
maintaining databases, and
posting communications via the Club's website and app.
Required Skills & Experience:
Proven experience in customer service, with a strong ability to communicate effectively.
Excellent computer literacy and a good grasp of administrative tasks.
A friendly, professional attitude with a passion for delivering a high standard of service.
Training will be provided to ensure the incumbent is set up to succeed in their role.
If you have a background in customer service or administration and are looking to join a respected and prestigious club, we strongly encourage you to apply.
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