Engineer, Iot Solutions, Private Networks And Service Desk

vor 3 Wochen


Melbourne, Österreich Tideri Jobbörse Vollzeit

Location: Melbourne, Australia Job Summary: This engineer shall be responsible for delivery and support of dedicated and shared private network solutions and resolving issues for M2 M One and M2 M Connectivity customers.
He/she must work closely with the Sales team and mobile network providers on these services.
Responsibilities: Setup/manage/decommission subnets on shared private network instances, allocate IPs to SIMs on APNs, configure firewall rules as needed to support customer requirements (25%).
Contribute to upgrades/migrations related to products that support M2 M's private network solutions (25%).
Monitor tickets arriving on M2 M Service Desk instances, respond and resolve tickets assigned to the Services team across hardware, network, and other engineering-related solutions (50%).
Minimum Qualifications: An engineering degree covering topics related to telecommunications or networking.
One year of experience in a role that involves working with computer networks or Service Desk.
Attention to detail and time management skills are essential.
Must be a team player; resourceful; with problem-solving aptitude.
Excellent communication (written and verbal) and interpersonal skills.
Desired Qualifications: Knowledge of Python programming.
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