Commercial Customer Success Manager
Vor 2 Tagen
About WorkatoWorkato is the only integration and automation platform that is as simple as it is powerful — and because it's built to power the largest enterprises, it is quite powerful.Simultaneously, it's a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.We're proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box , Grab , Slack , and more. But what is most exciting is that this is only the beginning.Why join us?Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles . We are driven by innovation and looking for team players who want to actively build our company.But, we also believe in balancing productivity with self-care . That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.If this sounds right up your alley, please submit an application. We look forward to getting to know youAlso, feel free to check out why:Business Insider named us an "enterprise startup to bet your career on"Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the worldDeloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North AmericaQuartz ranked us the #1 best company for remote workersResponsibilitiesWe are looking for an exceptional Commercial Customer Success Manager (ANZ) to join our growing team. In this role, you will be involved in Developing and maintaining strategic business relationships with commercial customers within the ANZ/APAC region. In this role, y ou will also be responsible to:Develop and maintain strategic business relationships with commercial customersGuide customers along their journey to get the most out of their investment in Workato by advising them through the onboarding, implementation, business planning, Go-Live, alignment, renewal, and expansion phases of the customer lifecycleServe as a trusted advisor in key areas such as product pricing, marketing, sales enablement, and support operationsAlign with executive sponsors on key objectives and measuring successDeliver on ambitious Net Revenue Retention goals for WorkatoEvaluate renewal risk and mitigate revenue lossExecute regular executive business reviews to ensure alignment with customer goals and inspire product expansionServe as the primary point of escalation if customer issues arise, then troubleshoot and ensure quick resolutionProvide quantitative/qualitative analysis to inform decision making on the Workato product roadmapServe as the customer's advocate within WorkatoRequirements Qualifications / Experience / Technical SkillsBachelors or equivalent education;5+ years of experience in SaaS technology with a consulting, product management, product marketing sales operations, or similar background that have direct experience working with customers to help them realize value. Integration industry knowledge is strongly desirableConsulting or roles with direct customer facing experience a plusImpressive track record of high customer retention and revenue expansion desiredAbility to travel within the ANZ and APAC regionsSoft Skills / Personal CharacteristicsStrong business acumenStrong sense of customer empathy and being customer centeredExcellent interpersonal,communication, and persuasion skillsStrong problem solving and analytical thinking skillsAbility to collaboratively build assets and materials for customers and colleaguesEntrepreneurial drive and comfort working in ambiguous, quickly-changing environmentA passion for and belief in the power of automation to drive business value
#J-18808-Ljbffr
-
Commercial Customer Success Engineer
vor 1 Monat
Sydney, Österreich Accs - Ares Customer Care Solutions Gmbh VollzeitJob DescriptionWe're looking for a Commercial Customer Success Engineer to drive the success of Procore's strategic commercial customers. In this role, you'll be the product champion of Procore and serve as a subject matter expert. You will succeed in this role when the customer succeeds in adopting and realising business performance gains from their...
-
Commercial Customer Success Engineer
vor 1 Monat
Sydney, Österreich Accs - Ares Customer Care Solutions Gmbh VollzeitJob Description We're looking for a Commercial Customer Success Engineer to drive the success of Procore's strategic commercial customers.In this role, you'll be the product champion of Procore and serve as a subject matter expert.You will succeed in this role when the customer succeeds in adopting and realising business performance gains from their...
-
Commercial Customer Success Engineer
vor 4 Wochen
Sydney, Österreich Procore Technologies VollzeitWe're looking for a Commercial Customer Success Engineer to drive the success of Procore's strategic commercial customers. In this role, you'll be the product champion of Procore and serve as a subject matter expert. You will succeed in this role when the customer succeeds in adopting and realizing business performance gains from their investment in Procore....
-
Commercial Customer Success Manager
Vor 2 Tagen
Sydney, Österreich Tideri Jobbörse VollzeitAbout Workato Workato is the only integration and automation platform that is as simple as it is powerful — and because it's built to power the largest enterprises, it is quite powerful.Simultaneously, it's a low-code/no-code platform.This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.We're proud to be named...
-
Commercial Customer Success Manager
Vor 2 Tagen
Sydney, Österreich Workato VollzeitAbout WorkatoWorkato is the only integration and automation platform that is as simple as it is powerful — and because it's built to power the largest enterprises, it is quite powerful.Simultaneously, it's a low-code/no-code platform.This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.We're proud to be named...
-
Commercial Customer Success Engineer
vor 2 Monaten
Sydney, Österreich Suffolk Tech VollzeitWe're looking for aCommercial Customer Success Engineerto drive the success of Procore's strategic commercial customers.In this role, you'll be the product champion of Procore and serve as a subject matter expert.You will succeed in this role when the customer succeeds in adopting and realizing business performance gains from their investment in Procore.You...
-
Commercial Customer Success Engineer
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitWe're looking for a Commercial Customer Success Engineer to drive the success of Procore's strategic commercial customers.In this role, you'll be the product champion of Procore and serve as a subject matter expert.You will succeed in this role when the customer succeeds in adopting and realizing business performance gains from their investment in...
-
Customer Success Manager
Vor 2 Tagen
Sydney, Österreich Macquarie Technology Group VollzeitAbout us We're proud to be Australia's #1 Tech Best Place to Work and #1 Great Place to Work Certified for 2024! We've also won the 2024 Gallup Exceptional Workplace Award globally! Macquarie Cloud Services are the Australian specialists in cloud services for business and government. Locally owned and operated, with an industry-leading customer service...
-
Customer Success Manager
Vor 2 Tagen
Sydney, Österreich Macquarie Technology Group VollzeitAbout us We're proud to be Australia's #1 Tech Best Place to Work and #1 Great Place to Work Certified for 2024! We've also won the 2024 Gallup Exceptional Workplace Award globally! Macquarie Cloud Services are the Australian specialists in cloud services for business and government.Locally owned and operated, with an industry-leading customer service model,...
-
Customer Success Manager
Vor 2 Tagen
Sydney, Österreich Macquarie Technology Group VollzeitAbout usWe're proud to be Australia's #1 Tech Best Place to Work and #1 Great Place to Work Certified for 2024! We've also won the 2024 Gallup Exceptional Workplace Award globally!Macquarie Cloud Services are the Australian specialists in cloud services for business and government. Locally owned and operated, with an industry-leading customer service model,...
-
Customer Success Manager
vor 3 Wochen
Sydney, Österreich Dotdigital VollzeitAbout Us The Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients.Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work.At Dotdigital,...
-
Customer Success Manager
vor 1 Monat
Sydney, Österreich N-Able Technologies Ltd. VollzeitWhy N-ableIT doesn't get better than this!N-able isn't just another software company – we're going places, and we'd love for you to be a part of that journey.With N-ablites in more than 15 countries around the world, you're adding your unique voice to a diverse team of people who are supporting our customers, and one another.The Way We Work, our hybrid...
-
Customer Success Manager
vor 2 Monaten
Sydney, Österreich Logicalis Us VollzeitLogicalis Australia is seeking a passionate Customer Success Manager to join their dynamic Sydney team. This role focuses on building strong client relationships, driving customer satisfaction, and ensuring the successful adoption of our solutions. If you're customer-centric, results-driven, and ready to make an impact, we'd love to hear from you!What you...
-
Senior Customer Success Manager
vor 2 Wochen
Sydney, Österreich The Recruitment Company VollzeitAccount & Relationship Management (Sales)This is an exciting opportunity for a dynamic and motivated Senior Customer Success Manager to join a leading technology company that specializes in delivering cutting-edge digital product content solutions to retailers, distributors, and manufacturers. This company is renowned for its innovation and is trusted by...
-
Sydney, Österreich Tideri Jobbörse VollzeitWorkato is the only integration and automation platform that is as simple as it is powerful — and because it's built to power the largest enterprises, it is quite powerful.Simultaneously, it's a low-code/no-code platform.This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.We're proud to be named a leader by...
-
Customer Success Manager
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitWhy N-ableIT doesn't get better than this!N-able isn't just another software company – we're going places, and we'd love for you to be a part of that journey.With N-ablites in more than 15 countries around the world, you're adding your unique voice to a diverse team of people who are supporting our customers, and one another.The Way We Work, our hybrid...
-
Senior Customer Success Manager, Commercial
Vor 4 Tagen
Sydney, Österreich Culture Amp VollzeitWhat You Bring to CampCulture Amp is a fast growth organisation and you'll be expected to learn quickly and take action that leads to the success of your customers.To get there, you'll bring a strong passion for helping others be successful, be it your customers or teammates. You will get creative with solutions, demonstrate perseverance, as well as work...
-
Senior Customer Success Manager, Commercial
Vor 4 Tagen
Sydney, Österreich Culture Amp VollzeitWhat You Bring to Camp Culture Amp is a fast growth organisation and you'll be expected to learn quickly and take action that leads to the success of your customers.To get there, you'll bring a strong passion for helping others be successful, be it your customers or teammates.You will get creative with solutions, demonstrate perseverance, as well as work...
-
Customer Success Manager
vor 2 Monaten
Sydney, Österreich Duck Creek Technologies VollzeitHelping careers take flight.Reshaping an industry.Enable your career to be Made on Duck Creek. WHO WE ARE Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry.We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on...
-
Customer Success Manager
vor 1 Woche
Sydney, Österreich Dotdigital VollzeitAbout UsThe Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital,...
