Customer Success Manager, Commercial
vor 24 Stunden
What You Bring to CampCulture Amp is a fast growth organisation and you'll be expected to learn quickly and take action that leads to the success of your customers.To get there, you'll bring a strong passion for helping others be successful, be it your customers or teammates. You will get creative with solutions, demonstrate perseverance, as well as work with others to achieve a lot more than you could on your own.Your life experiences and knowledge will be unique, you'll be encouraged to participate and bring diversity of skills to the Culture Amp team.Your role at Culture Amp:Sydney based with access to a great team based out of Surry Hills.Be part of a well-structured and innovative CS team.Practice Customer Success with an industry leading product customers love.Partner with Commercial customers (100-1000 employees) to advance their employee feedback and performance strategy.Meeting with CPOs, Heads of People and also CEOs to have strategic customer conversations, alongside Account Managers who partner closely with Customer Success.Enabling customers in using the platform and more broadly, the domain of people and culture.Access to world class CS Tools, such as collaborative email tool, a dedicated Customer Success management tool, CRM, Slack and G-Suite.Managing a large book of business, having effective conversations to help customers take the best path to success with a complex and powerful product.Partnering with Account Managers and Renewals Managers who play a key role in securing renewals and expansions.A separate Support team to help your customers via Live Chat, giving your bandwidth to spend time meeting with customers and drive strategic value (our CS team do solve customer issues but benefit from our friends in support's specialisation in product support).Freedom to plan your meetings and build customer value based on your own approach and strategy (with support and guidance).Nurturing and tracking renewal success and customer value in the CRM, and connecting with peers and being someone who communicates openly and tracks relevant information.Contributing and leading continuous improvement activities that will help Culture Amp and the Customer Success profession grow (i.e. be a 'Learn-it-all' not a 'Know-it-all').Being a customer advocate by providing feedback to the product team on where we can improve the platform to better solve our customers challengesAfter 3 Months You'll...Work with new and existing customers how to use the platform, resolve customer issues, renew existing customers, and influence where our product is headedInfluence organisations and senior stakeholders, especially working with HR leaders on their employee engagement and performance strategyAttend (and even host) People Geekup events where we mingle with our community
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Commercial Customer Success Engineer
vor 1 Monat
Sydney, Österreich Procore Technologies VollzeitWe're looking for a Commercial Customer Success Engineer to drive the success of Procore's strategic commercial customers. In this role, you'll be the product champion of Procore and serve as a subject matter expert. You will succeed in this role when the customer succeeds in adopting and realizing business performance gains from their investment in Procore....
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Commercial Customer Success Manager
vor 1 Woche
Sydney, Österreich Workato VollzeitAbout WorkatoWorkato is the only integration and automation platform that is as simple as it is powerful — and because it's built to power the largest enterprises, it is quite powerful.Simultaneously, it's a low-code/no-code platform.This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.We're proud to be named...
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Commercial Customer Success Manager
vor 1 Woche
Sydney, Österreich Tideri Jobbörse VollzeitAbout Workato Workato is the only integration and automation platform that is as simple as it is powerful — and because it's built to power the largest enterprises, it is quite powerful.Simultaneously, it's a low-code/no-code platform.This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.We're proud to be named...
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Customer Success Manager, Commercial
vor 23 Stunden
Sydney, Österreich Culture Amp VollzeitWhat You Bring to Camp Culture Amp is a fast growth organisation and you'll be expected to learn quickly and take action that leads to the success of your customers.To get there, you'll bring a strong passion for helping others be successful, be it your customers or teammates. You will get creative with solutions, demonstrate perseverance, as well as work...
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Commercial Customer Success Manager
vor 1 Woche
Sydney, Österreich Workato VollzeitAbout WorkatoWorkato is the only integration and automation platform that is as simple as it is powerful — and because it's built to power the largest enterprises, it is quite powerful.Simultaneously, it's a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.We're proud to be named...
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Commercial Customer Success Engineer
vor 2 Monaten
Sydney, Österreich Suffolk Tech VollzeitWe're looking for aCommercial Customer Success Engineerto drive the success of Procore's strategic commercial customers.In this role, you'll be the product champion of Procore and serve as a subject matter expert.You will succeed in this role when the customer succeeds in adopting and realizing business performance gains from their investment in Procore.You...
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Commercial Customer Success Engineer
vor 2 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitWe're looking for a Commercial Customer Success Engineer to drive the success of Procore's strategic commercial customers.In this role, you'll be the product champion of Procore and serve as a subject matter expert.You will succeed in this role when the customer succeeds in adopting and realizing business performance gains from their investment in...
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Customer Success Manager
vor 1 Woche
Sydney, Österreich Macquarie Technology Group VollzeitAbout us We're proud to be Australia's #1 Tech Best Place to Work and #1 Great Place to Work Certified for 2024! We've also won the 2024 Gallup Exceptional Workplace Award globally! Macquarie Cloud Services are the Australian specialists in cloud services for business and government. Locally owned and operated, with an industry-leading customer service...
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Customer Success Manager
vor 1 Woche
Sydney, Österreich Macquarie Technology Group VollzeitAbout us We're proud to be Australia's #1 Tech Best Place to Work and #1 Great Place to Work Certified for 2024! We've also won the 2024 Gallup Exceptional Workplace Award globally! Macquarie Cloud Services are the Australian specialists in cloud services for business and government.Locally owned and operated, with an industry-leading customer service model,...
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Customer Success Manager
vor 1 Woche
Sydney, Österreich Macquarie Technology Group VollzeitAbout usWe're proud to be Australia's #1 Tech Best Place to Work and #1 Great Place to Work Certified for 2024! We've also won the 2024 Gallup Exceptional Workplace Award globally!Macquarie Cloud Services are the Australian specialists in cloud services for business and government. Locally owned and operated, with an industry-leading customer service model,...
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Senior Customer Success Manager, Commercial
Vor 2 Tagen
Sydney, Österreich Culture Amp VollzeitThis is a Senior Customer Success Manager, Commercial role with one of the leading companies in AU right now 🔥 -- Culture Amp -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Culture Amp 🧐🧐**What You Bring to Camp** Culture Amp is a fast growth organisation...
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Customer Success Manager
vor 4 Wochen
Sydney, Österreich Dotdigital VollzeitAbout Us The Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients.Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work.At Dotdigital,...
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Customer Success Manager
vor 1 Monat
Sydney, Österreich N-Able Technologies Ltd. VollzeitWhy N-ableIT doesn't get better than this!N-able isn't just another software company – we're going places, and we'd love for you to be a part of that journey.With N-ablites in more than 15 countries around the world, you're adding your unique voice to a diverse team of people who are supporting our customers, and one another.The Way We Work, our hybrid...
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Customer Success Manager
vor 2 Monaten
Sydney, Österreich Logicalis Us VollzeitLogicalis Australia is seeking a passionate Customer Success Manager to join their dynamic Sydney team. This role focuses on building strong client relationships, driving customer satisfaction, and ensuring the successful adoption of our solutions. If you're customer-centric, results-driven, and ready to make an impact, we'd love to hear from you!What you...
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Customer Success Manager
Vor 4 Tagen
Sydney, Österreich Logicalis Us VollzeitLogicalis Australia is seeking a passionate Customer Success Manager to join their dynamic Sydney team. This role focuses on building strong client relationships, driving customer satisfaction, and ensuring the successful adoption of our solutions. If you're customer-centric, results-driven, and ready to make an impact, we'd love to hear from you!What you...
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Customer Success Manager
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Sydney, Österreich Logicalis Australia VollzeitLogicalis Australia is seeking a passionate Customer Success Manager to join their dynamic Sydney team. This role focuses on building strong client relationships, driving customer satisfaction, and ensuring the successful adoption of our solutions. If you're customer-centric, results-driven, and ready to make an impact, we'd love to hear from you!What you...
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Customer Success Manager
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Sydney, Österreich Logicalis Australia VollzeitLogicalis Australia is seeking a passionate Customer Success Manager to join their dynamic Sydney team.This role focuses on building strong client relationships, driving customer satisfaction, and ensuring the successful adoption of our solutions.If you're customer-centric, results-driven, and ready to make an impact, we'd love to hear from you!What you will...
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Senior Customer Success Manager
vor 3 Wochen
Sydney, Österreich The Recruitment Company VollzeitAccount & Relationship Management (Sales)This is an exciting opportunity for a dynamic and motivated Senior Customer Success Manager to join a leading technology company that specializes in delivering cutting-edge digital product content solutions to retailers, distributors, and manufacturers. This company is renowned for its innovation and is trusted by...
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Sydney, Österreich Tideri Jobbörse VollzeitWorkato is the only integration and automation platform that is as simple as it is powerful — and because it's built to power the largest enterprises, it is quite powerful.Simultaneously, it's a low-code/no-code platform.This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.We're proud to be named a leader by...
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Customer Success Manager
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitWhy N-ableIT doesn't get better than this!N-able isn't just another software company – we're going places, and we'd love for you to be a part of that journey.With N-ablites in more than 15 countries around the world, you're adding your unique voice to a diverse team of people who are supporting our customers, and one another.The Way We Work, our hybrid...
