Intake Coordinator

Vor 2 Tagen


Melbourne, Österreich The Victoria Clinic Vollzeit

Intake Clinician - up to Full Time HoursRegistered Nurse – Mental HealthThis Intake role is across our Inpatient Program areas.
You will play an important role in being the first contact point for patients in these areas.Outpatients, staff and doctors look to our Intake team for compassionate understanding, efficient solutions, and consistent results for their future plans.
Along with this, the team provides highly skilled customer service, communication with our multidisciplinary team, and liaison with other key staff within the Clinic.
Part of your day will include patient assessments both over the phone or in person, arranging acceptance into programs, confirming bookings, and provision of information.We look forward to welcoming you to the team if you:Have appropriate healthcare digital application skillsAre organised in your workflow practicesThrive in a busy environment while managing competing demandsProvide clear and efficient communication where requiredHave experience in a similar roleDemonstrate self-motivation in your workEssential Criteria:Current Registration with AHPRAPost Graduate Certificate in Mental Health (or working towards)Commitment to Quality Patient CareCompliance with ACQSHC National standardsSound clinical decision making and problem-solving skillsExcellent communication and customer service skillsWorks well independently and within a teamAdvanced computer skills / digital healthcare system experienceApplications close: 4TH Feb 2025For further enquiries: Esther Dzvindu, Director of Clinical Services Ph: (03) 9526 0200To Apply: Please click on the 'Apply' button to be taken to our online application form.
Please include a cover letter and your CV along with the contact details of 2 professional referees.
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