Right At Home | Administration Officer
vor 2 Wochen
Welcome to Right at Home's Job Opportunities
Company Background: Right at Home is an international leader in the home care industry.
We provide care for seniors and adults with disabilities who need assistance to maintain their independence.
Our mission is to "Improve the quality of life for those we serve" by providing the Right Care every time.
Right at Home, Adelaide Region seeks qualified, reliable, and passionate Office Administrator / Scheduler.
You will need to be friendly, positive, and determined to make a difference.
You can demonstrate client-focused behavior, showing empathy, and treating others with dignity and respect.
You'll be a natural relationship builder, honest, helpful, and dependable, making you a great asset to our team.
The Ideal Candidate: We are seeking an experienced Recruitment / Compliance Officer / Administrator to join our team.
The ideal candidate will have 2-3 years of experience in recruitment and compliance, as well as managing client inquiries, consultations, and onboarding.
A sound knowledge of Home Care Package and NDIS is essential.
This role is customer-focused and involves consulting with families, staff, and stakeholders to meet client needs and support the Care Coordinator and Manager.
Additionally, the candidate should be proficient in managing the scheduling requirements for community care workers as required.
Key Responsibilities: Recruitment:Develop and implement effective recruitment strategies.Screen, interview, and onboard new staff members.Maintain an active pipeline of potential candidates.Compliance:Ensure all operations comply with relevant laws and regulations.Monitor and update company policies and procedures.Conduct regular audits and risk assessments.Communication with Clients:Serve as the primary point of contact for day-to-day client inquiries and issues.Foster strong relationships with clients through effective communication and problem-solving.Ensure client satisfaction and address concerns promptly.Staff Orientation:Provide ongoing training and development opportunities.Ensure staff are well-versed in company policies and procedures.Oversee the reporting and management of incidents.Ensure compliance with incident management protocols.Conduct investigations and implement corrective actions.Marketing Assistance:Support marketing initiatives and campaigns.Assist with social media management and content creation.Help coordinate marketing events and activities.Scheduling as Required:Coordinate schedules for staff and client appointments.Manage calendar entries and ensure efficient scheduling practices.Day-to-Day Administrative Tasks:Manage office supplies and inventory.Maintain accurate records and documentation.Provide administrative support to various departments as needed.Providing "on-call" services on rotation after hours, on the weekends, and on public holidays.Working Hours: This is a Monday to Friday position, predominantly from 9:00 AM to 5:00 PM, though hours may vary depending on business needs.
Note: No Working from Home.
Qualifications: Certificate III / IV in Administration or equivalent.Diploma or Degree in Business Administration, Human Resources (preferred).Certificate III in Aged Care (preferred).Current Australian National Police Check (satisfactory).Working with Children Check.Current First Aid & CPR certificate.Valid driver's license.Excellent verbal and written communication skills.Proficiency in Microsoft Office Suite (Word, Excel, Teams).Possession of a smart mobile phone (iPhone / Android).Preferred Skills: At least 2-3 years of experience as a Recruitment officer or administrative staff.Sound Knowledge of SCHADS Awards.Solid knowledge in Home Care Package / CHSP / Disability sectors.Ability to operate efficiently and able to think outside of the square.Strong time management and organizational skills.Ability to manage competing priorities effectively.Relationship development skills to support diverse clients in achieving their goals.Intermediate to advanced experience with Microsoft Office (Excel, Word, Outlook, and CMS). #J-18808-Ljbffr
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