Customer Service Support

vor 2 Monaten

Brisbane, Österreich G.D. Mitchell Enterprises Pty. Ltd. Vollzeit

Are you ready to be part of something bigger? At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they're on a weight loss journey or simply aiming to maintain a balanced lifestyle. As a team, we pour our passion into crafting meals that are not only nutritious but also bursting with flavour.What's in it for you?Supportive Environment: Work alongside passionate individuals in our Banyo, Brisbane Head office.Benefits: Discount on food products, themed events and family fun day, Employee Assistance Program and discounted private health insurance.Meaningful Work: Help provide delicious, healthy meals to time-strapped individuals and those dedicated to wellness.As part of our National Government Funded team, you will be helping our Home Care Package and NDIS customers, their families and their providers.Job DescriptionThe Role:Due to our ongoing growth, we have created a new position for a Customer Service Support to join our team and support the Customer Operations team. This role offers the opportunity to work within a dynamic FMCG business and build a strong relationship with all delivery partners.This is a full-time role based at our head office in Banyo, Brisbane.In this role, you will:Outbound new HCP and NDIS customer referralsAnswer calls from HCP and NDIS customersProvide accurate information about how the Lite n' Easy HCP and NDIS programs workAssist customers with NDIS quotes and queriesShow empathy for people needing support and encouragementTo be successful in this role, you will possess:2-5 years' experience in a Customer Service roleAble to complete NDIS Worker Orientation ModuleAble to complete NDIS Worker Screening CheckHigh attention to detailAbility to work well in a teamAbility to build and maintain effective relationshipsBe flexible and adaptable to changeCandidates with specialty retail or hospitality experience will be well regardedYou must be an Australian Citizen or ResidentDue to the high volume of applications we receive, it is really important to include a cover letter summarising your suitability and interest in the role. We look forward to reading your cover letter and reviewing your application.To apply please click on the "Apply" button below and complete our online application form.
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