Pandora A/S | Franchise Operations Specialist
vor 3 Wochen
As the largest jewellery company in the world, we give a voice to millions of people's loves every day.
We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7,000 points of sale around the globe and a strong online business.
Launching in Australia in 2004, Pandora Australia New Zealand (ANZ) has since become the fourth largest market for the Danish jewellery house with 146 stores across the ANZ network, 130 employees in corporate and over 800 employees in retail.
We pursue sustainability in everything we do and have set ambitious and measurable targets across every touchpoint of our business, from sourcing through to the materials we use and the marketing of our products.
Why work with us?
Our people are an integral part of our success.
Our commitment to unforgettable career progression is just the start.
We offer a competitive rewards package that is second to none.
North Sydney Office - hybrid working model 60% off staff discount Team 'diamond days' to connect outside of the office Growth opportunities and career planning Subsidised comprehensive healthcare cover with BUPA Novated leasing Generous STIP bonus A day off on your birthday and birthday voucher Comprehensive individual wellness support Main Purpose of the role: Partner with the local leadership to manage Franchise Partner relationships and ensure that support systems are compliant, best-in-class, and aligned with Pandora's brand ambitions.
This includes adhering to local legislative requirements and ensuring compliance with relevant codes of conduct for Franchisors.
Key Accountabilities Coordinates the administration of the Franchise Partner document repository, managing policies, procedures, and process documents that support the Partner Retail Operations Model and Compliance Framework.
Provide Legal and Leasing/SPDE teams with key timing and workflow information for partner contract activities.
Supports the Director with communications to the Franchise network.
Collaborates with Legal to ensure the Compliance Training program is effectively managed to address ongoing risks.
Create minutes and document actions from the Compliance Committee meetings.
Coordinate the Franchise Partner Health Check Program and Relationship Management with PKF.
Coordinate the administration and minute-taking for the Franchise Feedback Forums.
Partners cross functionally to ensure continued development of the Retail Management Guide.
Coordinates the project workflow for the Forward Integration Process in collaboration with Finance, Legal, HR, and Retail Operations.
Pivotal and professional qualifications: 2+ years of equivalent combination of experience and education accepted.
Strong attention to detail & ability to perform under pressure.
People oriented with the ability to build rapport & coach at all levels.
Adaptable and flexible with the ability to handle complexity.
Excellent organisational, interpersonal and communication skills.
If you are looking for a new challenge and feel you have the relevant skills then don't miss out
Please click apply to submit your application.
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