This Is An It Support Group | Onboard Reliability Specialist
Vor 3 Tagen
Epiroc is committed to developing innovative, safe and sustainable drill rigs, rock excavation and construction equipment and tools.
The company also provides world-class service solutions for automation and interoperability with significant experience and capabilities in automation.
Epiroc is proud to be working in collaboration with Roy Hill to deliver an Autonomous Haulage Solution (AHS) project which will boost safety, productivity, and operations.
As a leading global mining equipment and services productivity partner, Epiroc is set to convert Roy Hill's mixed fleet of haul trucks from a manned to an autonomous operation.
This role is primarily focused on providing Tier 2 Onboard Support to ensure the safe and efficient operation of the AHS System's Software and Hardware.
A week in the life of a Tier 2 specialist can include reviewing support tickets for emerging problems, analysing system logs to identify a system issue, conducting tests and gathering measurements for root cause investigation, collaborating with Tier 3 to drive future development, and presenting status updates and resolutions to customer stakeholders.
Responsibilities Embed into customer on-site operation teams as the 2nd level of triage support.
Customer's point of contact for onboard system reliability, troubleshooting, and problem resolution.
Maintain and promote a strong focus on AHS Downtime and Availability.
Provide Level 2 support to the Level 1 Truck specialists for troubleshooting, diagnosis, and best practice.
Provide on the job support to Team members in the event of resource constraints, inclusive of actual execution of work scopes.
Utilising service management tools track issue trends to discover and resolve system problems or improvements.
Managing scope and content of hardware or software upgrade deployment campaigns ensuring the customer and execution teams are set for success.
Maintain configuration management repositories and monitor the configuration status of the fleet.
Ensure teams can access all required technical information to effectively diagnose and repair Epiroc AHS software and hardware issues, and where required create new technical documentation.
Promote and actively participate in change management, functional safety, and training material development activities.
Foster continuous process improvement for more effective and efficient work practices.
Key Competencies An effective and trusted mentor for front line technicians and specialists.
Able to use data and experience to make decisions and communicate updates with confidence.
Able to break down a high level objective to establish detailed plans that outline what is needed to achieve the goals.
Ability to adjust the plan as needed in response to changing circumstances.
Effectively manage time to execute tasks to complete them within set deadlines.
Analyse and use sound judgment to complete all tasks efficiently and safely.
Drive customer satisfaction and achieve long-term sustainable relationships with the customer.
#J-18808-Ljbffr
-
Onboard Reliability Specialist
Vor 4 Tagen
Perth, Österreich This Is An It Support Group VollzeitEpiroc is committed to developing innovative, safe and sustainable drill rigs, rock excavation and construction equipment and tools. The company also provides world-class service solutions for automation and interoperability with significant experience and capabilities in automation.Epiroc is proud to be working in collaboration with Roy Hill to deliver an...
-
Onboard Reliability
Vor 4 Tagen
Perth, Österreich Epiroc Group VollzeitFunctional area: Research & DevelopmentOnsite or Remote: OnsitePrimary Skills:Country/Region: AUCity: PerthLocation: Perth, WA, AU, 6000Date of posting: Dec 9, 2024Epiroc is committed to developing innovative, safe and sustainable drill rigs, rock excavation and construction equipment and tools. The company also provides world-class service solutions for...
-
Projects & Reliability Supervisor
vor 1 Monat
Perth, Österreich This Is An It Support Group VollzeitThe opportunity We are seeking an experienced Projects & Reliability Supervisor to join our Assets and Projects team, responsible for the project delivery, optimisation and improvement of the mine processing plant and NPI.To be considered for this role, applicants must have a mechanical trade background experienced with project coordination, construction and...
-
Projects & Reliability Supervisor
vor 1 Monat
Perth, Österreich This Is An It Support Group VollzeitThe opportunity We are seeking an experienced Projects & Reliability Supervisor to join our Assets and Projects team, responsible for the project delivery, optimisation and improvement of the mine processing plant and NPI.To be considered for this role, applicants must have a mechanical trade background experienced with project coordination, construction and...
-
Projects & Reliability Supervisor
vor 1 Monat
Perth, Österreich This Is An It Support Group VollzeitThe opportunity We are seeking an experienced Projects & Reliability Supervisor to join our Assets and Projects team, responsible for the project delivery, optimisation and improvement of the mine processing plant and NPI. To be considered for this role, applicants must have a mechanical trade background experienced with project coordination, construction...
-
Projects & Reliability Supervisor
vor 1 Monat
Perth, Österreich This Is An It Support Group VollzeitThe opportunityWe are seeking an experienced Projects & Reliability Supervisor to join our Assets and Projects team, responsible for the project delivery, optimisation and improvement of the mine processing plant and NPI.To be considered for this role, applicants must have a mechanical trade background experienced with project coordination, construction and...
-
Epiroc Group | Onboard Reliability
Vor 2 Tagen
Perth, Österreich Tideri Jobbörse VollzeitFunctional area: Research & Development Onsite or Remote: Onsite Primary Skills: Country/Region: AU City: Perth Location: Perth, WA, AU, 6000 Date of posting: Dec 9, 2024 Epiroc is committed to developing innovative, safe and sustainable drill rigs, rock excavation and construction equipment and tools.The company also provides world-class service solutions...
-
Onboard Reliability
Vor 4 Tagen
Perth, Österreich Epiroc VollzeitMining - Engineering & Maintenance (Mining, Resources & Energy)Full timeEpiroc is a leading productivity partner for the mining, infrastructure and natural resources industries. With cutting-edge technology, Epiroc develops and produces innovative drill rigs, rock excavation and construction equipment, and provides world-class service and consumables. The...
-
Hydrocarbon Specialist
vor 2 Wochen
Perth, Österreich This Is An It Support Group VollzeitCountry/Region: AUState: WACity: PerthJob ID: 8157About UsBe part of something big.Fortescue is leading the world with our plan to decarbonise our iron ore operations, projects that harness renewable energy and the development of technology that will change our planet forever.Our OpportunityWork Location: Solomon.Fortescue's Solomon mine is located on the...
-
Hydrocarbon Specialist
vor 2 Wochen
Perth, Österreich This Is An It Support Group VollzeitCountry/Region: AUState: WACity: PerthJob ID: 8157About UsBe part of something big.Fortescue is leading the world with our plan to decarbonise our iron ore operations, projects that harness renewable energy and the development of technology that will change our planet forever. Our OpportunityWork Location: Solomon. Fortescue's Solomon mine is located on the...
-
Epiroc | Onboard Reliability
Vor 3 Tagen
Perth, Österreich Tideri Jobbörse VollzeitMining - Engineering & Maintenance (Mining, Resources & Energy) Full time Epiroc is a leading productivity partner for the mining, infrastructure and natural resources industries.With cutting-edge technology, Epiroc develops and produces innovative drill rigs, rock excavation and construction equipment, and provides world-class service and consumables.The...
-
This Is An It Support Group | Projects
vor 3 Wochen
Perth, Österreich Tideri Jobbörse VollzeitThe opportunity We are seeking an experienced Projects & Reliability Supervisor to join our Assets and Projects team, responsible for the project delivery, optimisation and improvement of the mine processing plant and NPI.To be considered for this role, applicants must have a mechanical trade background experienced with project coordination, construction and...
-
Customer Service Specialist
vor 1 Monat
Perth, Österreich This Is An It Support Group VollzeitCustomer Service Specialist*** This is a Perth location only roleThe Chief Operations Office (COO) keeps the Bank running and powers our customer obsession. We process and execute the majority of processes across the Bank supporting the Retail, Business, CommSec and Institutional businesses with banking, lending and markets operations. COO also runs...
-
Perth, Österreich Tideri Jobbörse VollzeitCountry/Region: AUState: WACity: PerthJob ID: 8157 About UsBe part of something big.Fortescue is leading the world with our plan to decarbonise our iron ore operations, projects that harness renewable energy and the development of technology that will change our planet forever.Our Opportunity Work Location: Solomon.Fortescue's Solomon mine is located on the...
-
Customer Service Specialist
vor 1 Monat
Perth, Österreich This Is An It Support Group VollzeitCustomer Service Specialist *** This is a Perth location only role The Chief Operations Office (COO) keeps the Bank running and powers our customer obsession.We process and execute the majority of processes across the Bank supporting the Retail, Business, CommSec and Institutional businesses with banking, lending and markets operations.COO also runs...
-
Customer Service Specialist
vor 1 Monat
Perth, Österreich This Is An It Support Group VollzeitCustomer Service Specialist *** This is a Perth location only role The Chief Operations Office (COO) keeps the Bank running and powers our customer obsession. We process and execute the majority of processes across the Bank supporting the Retail, Business, CommSec and Institutional businesses with banking, lending and markets operations. COO also runs...
-
Procurement Category Specialist
vor 1 Monat
Perth, Österreich This Is An It Support Group VollzeitProcurement Category Specialist: Join the Strategy and Culture team as a full-time procurement Category Specialist. As part of the largest financial services company in Australia, we have access to world-leading technology while maintaining our unique Bankwest identity and care for our customers and colleagues.We're big enough to have a broad and exciting...
-
Specialist Hydrologist
vor 4 Wochen
Perth, Österreich This Is An It Support Group VollzeitSpecialist Hydrologist / Water Resources Engineer / Environmental Engineer Global mining organisation with an exceptional safety culture Use your technical expertise to provide mentoring / technical coaching for an established team of professionals Permanent role and 12-month fixed term contract available - Perth CBD Where we're all welcome We are committed...
-
Specialist Hydrologist
vor 4 Wochen
Perth, Österreich This Is An It Support Group VollzeitSpecialist Hydrologist / Water Resources Engineer / Environmental Engineer Global mining organisation with an exceptional safety culture Use your technical expertise to provide mentoring / technical coaching for an established team of professionals Permanent role and 12-month fixed term contract available - Perth CBD Where we're all welcomeWe are committed...
-
Specialist Hydrologist
vor 4 Wochen
Perth, Österreich This Is An It Support Group VollzeitSpecialist Hydrologist / Water Resources Engineer / Environmental Engineer Global mining organisation with an exceptional safety culture Use your technical expertise to provide mentoring / technical coaching for an established team of professionals Permanent role and 12-month fixed term contract available - Perth CBD Where we're all welcome We are committed...
