Regional And Vertical Engineering Director
vor 1 Monat
Regional and Vertical Engineering DirectorJLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Role DescriptionThe core focus of this role is to deliver best in class Engineering SME support to Work Dynamics accounts to achieve our overall objectives of Mitigating Risk, Driving Quality, Optimizing cost and Cutting Carbon. As also continuously innovating/improving JLL's engineering services offering in partnership with JLL Work Dynamics Technology. The role involves collaboration with other functional teams in Ops Excellence, HSSE and engineering talent across Work Dynamics to deliver the best value for WD accounts and their clients.The role will also work extensively with the Engineering Solutions lead for APAC, SD and Head of EO for APAC to support the growth and retention of the WD business in the hub. The role will report to the Head of Engineering Operations for APAC.Key Responsibilities and expectationsSubject matter expert in general engineering operations supporting targeted accounts and ad-hoc Work Dynamics business - channeled to the business needs (i.e., central challenges and gaps, best person in the field approach- requires knowing who the SMEs and top talent is within WD and client ops to leverage and deliver support). Smaller accounts may require engineering expertise and support, root cause analysis, risk mitigation support. Identify opportunities and requirements to connect other SMEs in the Center of Expertise Platform to accounts or HSSE.Lead engineering and technical services innovation in partnership with Work Dynamics Technology to drive best in class operational performance on all assigned accounts through idea sharing, and general collaboration.Support engineering operations transition activities for new business and expansions including on-boarding requirements of newly onboarded engineering teams.Develop comprehensive standard operating procedures where needed with other SMEs, standard response procedures, and emergency procedures - including training, guidance.Deployment support of our JLL Client Assurance Program (JCAP) in the capacity of an Engineering SME on JLL minimum standards of engineering delivery. Supporting Accounts and site teams from an Engineering standpoint during the phases of self assessment, SME audits and closure of CAPAs.Lead and ensure deployment and implementation of JLL Safe Systems of Work Procedures and Incident Management Procedures and CMO platform in the hub.Work closely with APAC Engineering Solutions lead, Sales and Solutions Development teams to provide engineering expertise in RFP/RFI/RFT response efforts as required; this could include collaborating on technical responses, example deliverables, yellow pad sessions, presentations, staffing model development, site tours and pricing exercises. Make recommendations to the bid management team on improvements to proposal language and technical deliverables.Support deployment of maintenance and asset management programs utilizing CMMS and other technology/tools. Drive utilization and optimize data quality/consistency.Deploy technical training programs and certification programs in support of and alignment with Education and Professional Development strategy.Ensure effective and consistent collaboration with HSSE and QC teams to deliver compliance and assurance programs and meet JLL minimum standards.Interview and assess IFM technical resources/identify and monitor development of engineering and technical talent in the sub region.Conduct on-site building evaluations and lead due diligence efforts including oversight, evaluation and reporting. These could be Ad-hoc and for bid or expansion purposes.Support SME responses as required associated with IFM technical related services (including code, Union concerns etc).Collaborate effectively with the other sub regional leads in the other regions of APAC and ensure that best practices are shared and leveraged.Collaborate extensively with other functions within the COE to drive best value of the platform's programs and SMEs to accounts.RequirementsMinimum 15 years in engineering operations in IFM.A university degree in engineering; electrical, mechanical or civil. Preferably electrical or mechanical.Direct experience leading/managing others and demonstrating followership.Requires a continuous improvement mindset with an ability to promote change amongst teams.Experience driving and deploying large scaling initiatives and programs across varied people, assets and geographies.Position could require 30% travel.Requires general understanding and can demonstrate understanding Engineering Delivery, commercial implications and risk, and change management.Demonstrated collaborative leadership skills and ability to quickly identify, respond to and resolve issues.Should have broad understanding of various IFM commercial structures and implications of each related to operational delivery.Demonstrated skill in influencing, key stakeholder management and relationship management.General understanding and experience with Real Estate Outsourcing, and client needs and expectations.Location: On-site – Sydney, NSW
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