Journey Beyond | Reservations Consultant | Cruise Whitsundays
vor 1 Tag
About Cruise Whitsundays Cruise Whitsundays, based in Airlie Beach, is the largest marine-based tour and transport provider in the Whitsundays.
Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10 modern, well-equipped, air-conditioned vessels, plus a world-class sailing catamaran, offering a range of tours, as well as an inter-island resort connection service, with regular daily departures at three islands, one airport, and two mainland ports.
Cruise Whitsundays also operates Australia's first underwater accommodation, Reefsuites, and a Reefsleep glamping experience at the Reefworld pontoon, moored offshore at Hardy Reef on the Great Barrier Reef.
From our cruises to our sailing adventures to our world-renowned underwater accommodation, there's no better way to experience the Whitsundays, and you won't find a friendlier or more experienced crew to work with.
When the ocean is your office, every day is a good one.
About Journey Beyond Australia's leading experiential tourism group, Journey Beyond, is privileged to operate 14 brands spanning the country, connecting guests to the land and to each other.
Headquartered in Adelaide, Journey Beyond's impressive tourism brands include iconic trains The Ghan, Indian Pacific, Great Southern, and The Overland; premium small-group outback operator Outback Spirit; the historic Telegraph Station; barefoot luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventure, Darwin Harbour Cruises, and Journey Beyond Cruise Sydney; and our tallest members, Melbourne Skydeck and Eureka 89.
Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.
About the Role We are currently seeking a motivated and passionate customer service superstar to join our team as Reservations Consultants on a full-time basis at the Port of Airlie.
Reporting to the Customer Service & Sales Manager, the Reservations Consultant is an integral part of the team, responsible for delivering warm and friendly reception, excellent customer service, and sales booking to all our tour guests.
The focus is to enable every guest to create an experience of a lifetime and long-lasting memories.
Key responsibilities for this role include, but are not limited to: Focus on driving Cruise Whitsundays direct booking and sales;Maintain up-to-date information of all products, timetables, and promotions;Accurate processing of booking payments and management of emails, phone calls, web chats, and direct bookings with the reservations system;Service of the Retail Store and upselling of merchandise;Preparation of paperwork including catering numbers, manifests, and EOD cash ups.About You You have a passion for the Tourism Industry with a real commitment to delivering the best standards of customer service.
You are self-motivated, competent, and adaptable with an eye for detail.
To be successful in this role you will demonstrate exceptional administration and sales skills.
To be successful in this role, you will have/be the following: Strong customer service and sales experience within the Hospitality and Tourism Industry;Proficient with MS Office and general administrative skills;Confident with the use of technology and communication devices;Outstanding interpersonal and communication skills;Ability to multitask competing priorities;A natural ability to convert bookings through excellence in the provision of information and knowledge;Energetic, fun-loving, and dynamic– your smile will say it all.Requirements Minimum 1 year customer services and sales experience, preferably in the hospitality and tourism sector;Certificate II in Tourism or Business Admin (completed or enrolled);Driver's License (desirable);Familiar with CustomLinc or similar reservation platform (desirable);Ability to work flexible hours including weekends, evenings, and public holidays between the hours of 6:30 am to 7:15 pm;Excellent written and spoken communication skills;Highly self-motivated and ability to multitask competing priorities;Great attention to detail with strong problem-solving skills.What we offer: Generous discounts on Journey Beyond travel and experiences;An attractive salary and positive work environment;Study Assistance Policy;A career with opportunities for progression, transfers, and secondments;Employee Referral Policy;Parental Leave program;Purchased Leave policy;Private Health discounts;Employee Assistance Program;Discounts on Journey Beyond merchandise;Up to 50% off at the Cruise Café & Bar;Up to 50% off the bar on board vessels;Free public transport;Salary sacrifice remote area benefits.How to apply: If this sounds like the perfect opportunity for you, please submit your application by no later than 20th December 2024.
Applications will be reviewed and progressed as they are received, so don't wait, apply now
#J-18808-Ljbffr
-
Melbourne, Österreich Buscojobs VollzeitAbout Cruise Whitsundays Cruise Whitsundays, based in Airlie Beach, is the largest marine-based tour and transport provider in the Whitsundays.Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10 modern, well-equipped, air-conditioned vessels, plus a world-class sailing...
-
Journey Beyond | Shore Based Engineer
vor 1 Tag
Melbourne, Österreich Buscojobs VollzeitAbout Cruise Whitsundays Cruise Whitsundays, based in Airlie Beach, is the largest marine-based tour and transport provider in the Whitsundays.Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10 modern, well-equipped, air-conditioned vessels, plus a world-class sailing...
-
Shore Based Engineer – Shipwright
vor 3 Monaten
Melbourne, Österreich Cruise Whitsundays Pty VollzeitAbout Cruise Whitsundays Cruise Whitsundays, based in Airlie Beach, is the largest marine-based tour and transport provider in the Whitsundays.Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10 modern, well-equipped, air-conditioned vessels, plus a world-class sailing...
-
Vessel Master 24 | Cruise Whitsundays
Vor 7 Tagen
Melbourne, Österreich Buscojobs VollzeitAbout Us Cruise Whitsundays, based in Airlie Beach, is the largest marine-based tour and transport provider in the Whitsundays.Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10 modern, well-equipped, air-conditioned vessels, plus a world-class sailing catamaran,...
-
Cook | Cruise Whitsundays
Vor 7 Tagen
Melbourne, Österreich Buscojobs VollzeitAbout Cruise Whitsundays Cruise Whitsundays, based in Airlie Beach, is the largest marine-based tour and transport provider in the Whitsundays.Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10 modern, well-equipped, air-conditioned vessels, plus a world-class sailing...
-
Chef (Reefstay Products) | Cruise Whitsundays
Vor 5 Tagen
Melbourne, Österreich Buscojobs VollzeitTHE JOURNEY BEYOND GROUP Our suite of iconic tourism brands stretches across Australia's beautiful coastline and deep into the heart of our continent's rich landscape.We own and operate Journey Beyond Rail Expeditions (The Ghan, Indian Pacific, Great Southern and The Overland), Rottnest Express, Cruise Whitsundays, Darwin Harbour Cruises, Sal Salis Ningaloo...
-
Melbourne, Österreich Buscojobs VollzeitAbout Cruise Whitsundays Cruise Whitsundays, based in Airlie Beach, is the largest marine-based tour and transport provider in the Whitsundays.Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10 modern, well-equipped, air-conditioned vessels, plus a world-class sailing...
-
Melbourne, Österreich Buscojobs Vollzeit179 Normanby Road, Southbank VIC 3205, Australia Helloworld Travel currently employs people across Australia, New Zealand, Fiji and Greece.Through this talented group of people, the company supports an extensive network of travel agencies.Working at Helloworld Travel is dynamic, fast-paced and rewarding.Whether you work in retail, wholesale, shared services,...
-
Hse Manager, Marine | Journey Beyond
Vor 4 Tagen
Melbourne, Österreich Buscojobs VollzeitBe a part of sharing special places and shaping lasting memories with Australia's leading experiential tourism business.About Journey Beyond Australia's leading experiential tourism group, Journey Beyond, is privileged to operate 16 brands spanning the country, connecting guests to the land, and to each other.Headquarters in Adelaide, Journey Beyond's...
-
Wfh Cruise Reservation Expert
vor 3 Wochen
Melbourne, Österreich Erika4Travel VollzeitWe're seeking a WFH Cruise Reservation Expert to join our dynamic travel agency, dedicated to crafting unforgettable travel experiences.As a WFH Cruise Reservation Expert, you'll be essential in helping clients book amazing cruise adventures.This fully remote position offers the flexibility to work from anywhere while delivering exceptional service to our...
-
Melbourne, Österreich Buscojobs VollzeitBe a part of sharing special places and shaping lasting memories with Australia's leading experiential tourism business.ABOUT US : Australia's leading experiential tourism group, Journey Beyond, operates 14 brands spanning the country, connecting guests to the land and to each other.Headquartered in Adelaide, Journey Beyond's impressive tourism brands...
-
Melbourne, Österreich Buscojobs VollzeitBe a part of sharing special places and shaping lasting memories with Australia's leading experiential tourism business.ABOUT US : Australia's leading experiential tourism group, Journey Beyond, is privileged to operate 14 brands spanning the country, connecting guests to the land, and to each other.Headquartered in Adelaide, Journey Beyond's impressive...
-
Cruise Planner
Vor 4 Tagen
Melbourne, Österreich Erika4Travel VollzeitDo you love planning travel and helping others create unforgettable journeys?Step into an exciting opportunity as a Cruise Planner - WFH and make a career out of your passion for exploration!Key Responsibilities:Assist clients with booking travel arrangements, including flights, accommodations, cruises, and vacation packagesProvide expert recommendations...
-
Cruise Guest Services Specialist
vor 2 Wochen
Melbourne, Österreich Erika4Travel VollzeitCruise Guest Services Specialist Are you passionate about delivering exceptional customer service and creating memorable travel experiences?Join our team as a Cruise Guest Services Specialist and help clients set sail on their dream vacations!Key Responsibilities: Provide personalized assistance to clients in selecting and booking cruise packages tailored to...
-
Cruise Travel Agent
Vor 4 Tagen
Melbourne, Österreich Erika4Travel VollzeitCruise Travel Agent Are you passionate about delivering exceptional customer service and creating memorable travel experiences?Join our team as a Cruise Travel Agent and help clients set sail on their dream vacations!Key Responsibilities: Provide personalized assistance to clients in selecting and booking cruise packages tailored to their preferences.Offer...
-
Work From Your Couch
Vor 5 Tagen
Melbourne, Österreich Best Days Travel VollzeitWork From Your Couch - Virtual Cruise Reservationist About the Position: We're looking for a Virtual Cruise Reservationist to join our dynamic travel agency, focused on creating exceptional cruise experiences.In this fully remote position, you'll be instrumental in helping clients book their dream cruises, ensuring every detail is taken care of.Enjoy the...
-
Cruise Guest Services Specialist
Vor 3 Tagen
Melbourne, Österreich Erika4Travel VollzeitCruise Guest Services Specialist - RemoteAre you passionate about delivering exceptional customer service and creating memorable travel experiences?Join our team as a Cruise Guest Services Specialist and help clients set sail on their dream vacations!Key Responsibilities:Provide personalized assistance to clients in selecting and booking cruise packages...
-
Journey Beyond | Hotel Maintenance Supervisor
Vor 4 Tagen
Melbourne, Österreich Buscojobs VollzeitBe a part of sharing special places and shaping lasting memories with Australia's leading experiential tourism business.About Journey Beyond Australia's leading experiential tourism group, Journey Beyond, is privileged to operate 16 brands spanning the country, connecting guests to the land, and to each other.Joining the Journey Beyond family, you will play...
-
Viva Reservations Sales Consultant
vor 3 Monaten
Melbourne, Österreich Helloworld Group Vollzeit179 Normanby Road, Southbank VIC 3205, Australia Who we are:Helloworld Travel currently employs people across Australia, New Zealand, Fiji and Greece.Through this talented group of people, the company supports an extensive network of travel agencies.Viva Holidays has been creating exceptional worldwide holiday experiences for over 40 years.Our extensive...
-
Groups & Cruise Consultant
vor 3 Monaten
Melbourne, Österreich Helloworld Group Vollzeit179 Normanby Road, Southbank VIC 3205, AustraliaHelloworld Travel currently employs people across Australia, New Zealand, Fiji and Greece.Through this talented group of people, the company supports an extensive network of travel agencies.Working at Helloworld Travel is dynamic, fast-paced and rewarding.Whether you work in retail, wholesale, shared services,...
