Quality Assurance Consultant
vor 2 Wochen
MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands.
Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support.
Additionally, Lex Medicus is an established premier international provider of independent medical opinions and specialist services, serving insurers, private and government employers, self-insured companies, and the legal profession.Lex Medicus is an established and reputable medico-legal provider, operating for 13+ years.
Lex Medicus is privileged to collaborate with over 220+ experienced and credentialed medical experts, spanning over 50 specialties.
Together, we are committed to delivering impartial, fit-for-purpose and high-quality medico-legal reports and impairment services throughout Australia.Job DescriptionThe Quality Assurance Consultant is involved in the provision of high quality, factually accurate and timely medico-legal reports.Key responsibilities include, but are not limited to:Review of medico-legal reports in line with quality framework and relevant regulations and legislationBuilding sustainable relationships, connections and trust with customers and experts through open and interactive communicationWork collaboratively with team members to ensure prioritisation of workflowProvide feedback and training for medical experts on medico-legal report writingResolve emerging problems & handle customer complaints by providing appropriate solutions and alternatives within time limits, follow ups to ensure resolution, customer record interactions and escalationQualificationsExperience or qualifications in allied health, legal or insurance industries, ideally with experience in interpreting medico-legal reports – highly regardedExperience in utilising the AMA Guides and WorkCover Guides for assessing permanent impairment and disability assessments is desirable.
High level of written and verbal communication skillsGood computer skills, particularly with Microsoft OfficeAdditional InformationYou are welcome here.
You are welcome here.Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking.
We value all these differences.
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.We are happy to adjust our recruitment process to support accessibility needs.
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