Aktuelle Jobs im Zusammenhang mit Technical Support Engineering Management - Melbourne - Microsoft
-
Technical Support Engineering Management
vor 4 Wochen
Melbourne, Österreich Microsoft VollzeitTechnical Support Engineering ManagementWith over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. Come join CE&S and help us build...
-
Microsoft | Technical Support Engineering Management
vor 4 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitTechnical Support Engineering Management With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture.Come join CE&S and help us build...
-
Technical Customer Support Engineer
vor 1 Woche
Melbourne, Österreich Coatue Management L.L.C. VollzeitWe are currently growing our support team at ClickHouse who provides excellent service to our customers around the world.We are seeking a Technical Support Engineer to join our global Support Engineering team.We hope to find you ready to take on a large variety of tasks related to our customers locally in the APJ region as well as supporting North America...
-
Other (Engineering) - City Facilities Management
vor 1 Monat
Melbourne, Österreich City Facilities Management VollzeitEnergy Engineer (Building Optimisation)City FM Australia (City) provides world-leading facilities management and engineering solutions that ensure safe, successful and sustainable outcomes for our partners.The Opportunity:As an Energy Engineer, you will work closely with our partners to monitor and reduce energy consumption.Your responsibilities will...
-
Melbourne, Österreich Buscojobs VollzeitAH64 - Support Engineering Data Specialist (Technical Assessor)City of BrisbaneAUD 80,000 - 100,000Job Description At Boeing, we innovate and collaborate to make the world a better place.From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values.We're committed to fostering...
-
Eoi - Engineering Professionals - Aus
vor 1 Monat
Melbourne, Österreich Gpa Engineering VollzeitGPA Engineering is a highly experienced, multidisciplinary engineering and management firm delivering engineering, procurement and construction management services for over 30 years.We develop, engineer and implement industrial scale projects across the oil & gas, defence, water treatment & distribution, mining & minerals, power generation & distribution,...
-
Technical Officer
Vor 6 Tagen
Melbourne, Österreich Chisholm Institute Employees, Location, Alumni VollzeitFTE 1.0 Fixed Term Contract until end of June 2025Chisholm is seeking an experienced Technical Officer for our Engineering Delivery Team! BELONGING & INCLUSION Chisholm is resolutely diverse. We celebrate our people's unique contributions to achieving our ambition to transform lives through relevant and responsive high-quality education. Chisholm's culture...
-
Technical Officer
Vor 6 Tagen
Melbourne, Österreich Chisholm Institute Employees, Location, Alumni VollzeitBELONGING & INCLUSIONChisholm is resolutely diverse.We celebrate our people's unique contributions to achieving our ambition to transform lives through relevant and responsive high-quality education.Chisholm's culture of Belonging & Inclusion strives to promote a self-regulating culture that enhances the experiences of our employees, students and...
-
Technical Officer
Vor 6 Tagen
Melbourne, Österreich Chisholm Institute Employees, Location, Alumni VollzeitBELONGING & INCLUSIONChisholm is resolutely diverse.We celebrate our people's unique contributions to achieving our ambition to transform lives through relevant and responsive high-quality education.Chisholm's culture of Belonging & Inclusion strives to promote a self-regulating culture that enhances the experiences of our employees, students and...
-
Technical Support Tier 2 Specialist Iii
vor 2 Wochen
Melbourne, Österreich This Is An It Support Group VollzeitWhat To ExpectThe Technical Support Specialists provide technical support for Tesla's Energy product lines, ensuring Tesla meets its obligations and commitments by responding to inquiries in an accurate and timely manner.This position will ideally suit someone who is client-facing with an electrical or engineering background.This position requires a high...
-
Technical Support Tier 2 Specialist Iii
vor 2 Wochen
Melbourne, Österreich This Is An It Support Group VollzeitWhat To ExpectThe Technical Support Specialists provide technical support for Tesla's Energy product lines, ensuring Tesla meets its obligations and commitments by responding to inquiries in an accurate and timely manner.This position will ideally suit someone who is client-facing with an electrical or engineering background.This position requires a high...
-
Technical/Engineering Leader
vor 3 Monaten
Melbourne, Österreich Laing O'Rourke Group VollzeitAbout Laing O'Rourke Laing O'Rourke is a $6 billion international operation with 70 years of involvement in Australian construction and infrastructure, including nearly two decades under the Laing O'Rourke banner.The business delivers projects as diverse as the environments in which they are built, from high security military bases and major rail transport...
-
Engineering Manager
vor 2 Wochen
Melbourne, Österreich This Is An It Support Group VollzeitCareer opportunity working for leader in a global Real Estate companyWork as a part of a highly experienced Property and Facilities Management teamMelbourne | Land of the Wurundjeri peopleAt CBRE, our people enjoy the flexibility of working in a global real estate and property services organisation with tremendous scale.Every day you are empowered to be...
-
Engineering Manager, Cash Management
vor 3 Wochen
Melbourne, Österreich Airwallex VollzeitAbout AirwallexAirwallex is the only unified payments and financial platform for global businesses.Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business...
-
Engineering Manager
vor 2 Wochen
Melbourne, Österreich This Is An It Support Group VollzeitCareer opportunity working for leader in a global Real Estate company Work as a part of a highly experienced Property and Facilities Management team Melbourne | Land of the Wurundjeri people At CBRE, our people enjoy the flexibility of working in a global real estate and property services organisation with tremendous scale.Every day you are empowered to be...
-
Engineering Lead, Cash Management
vor 3 Monaten
Melbourne, Österreich Airwallex VollzeitAbout AirwallexAirwallex is the only unified payments and financial platform for global businesses.Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business...
-
Graduate Technical Support Engineer
vor 2 Monaten
Melbourne, Österreich Orion Electrotech Ltd VollzeitGraduate Technical Support EngineerKickstart your career in engineering with this exciting opportunity!About the RoleWe're looking for a proactive Graduate Technical Support Engineer to join our team. Acting as a bridge between customers and internal engineering teams, you'll support technical inquiries, produce accurate product estimates, and help ensure...
-
Graduate Technical Report Writer
vor 1 Monat
Melbourne, Österreich Nolan Recruitment Solutions VollzeitGraduate Technical Report Writer (Engineering)Employment type: Permanent, Full-timeLocation: Remote (UK based)Hours: 40 hours per week, Monday - FridaySalary: 27,000 + Company BenefitsCompany/RoleWe are working exclusively with our client who is a leader in providing innovative power solutions across industries such as power generation and oil & gas. We're...
-
Engineering Technical Officer
vor 1 Woche
Melbourne, Österreich Gough Recruitment VollzeitThe Client: The organisation is a progressive and community-focused local government entity dedicated to delivering exceptional services and sustainable infrastructure.With a commitment to innovation, collaboration, and excellence, the organisation plays a pivotal role in supporting a thriving and dynamic region.Known for fostering professional growth and...
-
Technical Support Engineer
vor 3 Monaten
Melbourne, Österreich Clenergy (Xiamen) Technology Co., Ltd. VollzeitOur partners count on us before, during and after the installation.Ready to Power a Greener Future?Join Clenergy!At Clenergy, we lead innovation in the renewable energy industry with over 17 years of excellence in Australia.As market leaders with a global presence and multi-awarded as Australia's Top Mounting Manufacturers for 2023 and 2024, we shape the...
Technical Support Engineering Management
vor 4 Wochen
Technical Support Engineering ManagementWith over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture.
Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience.
In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
As a Senior Support Engineering Manager, you will lead a team of support engineering roles with deep product knowledge that resolve customer technical issues.
You will manage the customer relationship from a support standpoint, enable your team to deliver a great customer experience and drive Microsoft Product Improvement.
This opportunity will allow you to accelerate your career growth and hone your customer relationship management skills.
You will develop deep technology industry knowledge and become adept at building and leading diverse teams.
Qualifications Required Qualifications:
• 7+ years of operational excellence, delivery management, account management, sales, or vendor management experience
• OR a Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 5+ years operational excellence, delivery management, account management, sales, or vendor management experience
• OR equivalent experience
• 5+ years people management experience, leading technical teams or functions including but not limited to Technical Support, Technical Account Managers and/or Technical architects
Preferred Qualifications: Proven ability to manage customer relationships from a support standpointExperience in managing organizational change and leading successful change initiativesCertifications in change management, such as the PROSCI Change ManagementTechnical Certifications in On-Prem and/or Cloud Technologies preferred (Azure Fundamentals, M365 Fundamentals, Windows Server)Citizenship & Citizenship Verification: This position requires verification of Australian citizenship due to citizenship-based legal restrictions.
Specifically, this position supports United States federal, state, and/or local Australian government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law.
To meet this legal requirement, citizenship will be verified via a valid passport.
Security Clearance Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Responsibilities • People Management: You lead a team of product experts that solve complex customer technical issues by practicing leadership principles, driving accountability, and attracting/retaining great people.
• Response and Resolution: You impact the customer relationship through managing Technical Support delivery and acting as an escalation point for Support Engineers to remove roadblocks and help prioritize technical issues at a global level.
• Readiness: You ensure your team has the technical skills required to provide a great customer experience and you collaborate with partner teams (e.g.
engineering /product/ readiness or other SMEs) to fill readiness gaps regarding new and existing technology.
• Product/Process Improvement: You communicate aggregated customer feedback and set operational frameworks and standards to drive product and process improvements.
• Business Integration: You identify opportunities to collaborate effectively with other teams and organizations to enable a great customer experience.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connectAt Microsoft we are dedicated to advancing human and organisational achievement.
We believe that technology is a powerful force for good and that meaningful innovation will contribute to a brighter world where everyone has access to the benefits and opportunities created by technology.
Our people are what makes us one of the world's most dynamic companies.
Come as you are, thrive in an environment that helps you achieve more, and do what you love every day.
#J-18808-Ljbffr
