Digital Customer Support Representative

vor 1 Monat

Central Coast, Österreich Buscojobs Vollzeit

EARN $80,000 pa + Super Negotiable Based on ExperienceJoin an Industry-Leading, Innovative Company in AquacultureEnjoy Travel Opportunities Ongoing Growth and DevelopmentAbout The CompanyOur client is the world's largest supplier of solutions and services to the global aquaculture industry.
With over 40 years of experience, they are driven by a passion for sustainability in aquaculture.By leveraging cutting-edge digital solutions and artificial intelligence, they optimise feeding practices to enhance the efficiency and profitability of fish farming operations worldwide.About The OpportunityOur client is looking for a proactive and customer-focused individual to join them as a Digital Customer Support Representative.In this role, you'll:Build strong, long-term relationships with clients and gather feedback for product improvementProvide top-tier support via phone, email, and chat, assisting with setup and troubleshootingDeliver training sessions and create educational materials to enhance customer experienceTravel across Australia and New Zealand to offer on-site support and trainingUpsell new features and upgrades to maximise customer satisfactionAbout YouThe successful candidate will have:Qualification in aquaculture, marine biology, or a related fieldPrevious Customer Support experience (ideally in aquaculture or tech sectors)Strong communication, presentation, and problem-solving skillsOrganisational skills and ability to analyse customer feedbackAbility to create and deliver data-driven presentationsWillingness to travel frequently for customer visitsWhat's in it for You?Make A Meaningful Impact On Sustainable Food ProductionCompany Vehicle Or Travel Allowance Provided As NeededCareer Growth With Opportunities To Develop And Advance Your SkillsThrive In A Dynamic, Collaborative Environment That Fosters InnovationWork With Innovative AI Technology In The Cutting-Edge Aquaculture IndustryEnjoy Annual Social Events, Including A Christmas Party And Family GatheringsTravel Opportunities Across Australia And New Zealand To Engage With CustomersApply today and don't miss out on starting this exciting opportunity as soon as possibleApply Now#J-18808-Ljbffr

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