Aged Care Resumes | Home Care Package/Chsp Coordinator
Vor 6 Tagen
Add expected salary to your profile for insights.
At Livable, we believe in supporting people to live their life, their way.
Through our NDIS, Aged Care and Family Services, our mission is to create opportunities for all to flourish.
As a team member, you'll have access to a range of staff benefits, including NFP salary packaging, ongoing training, professional development opportunities, and a supportive and inclusive team culture.
Plus, you'll make a positive impact on people's lives in your community.
We are looking for a Part-time HCP/CHSP Coordinator to join our team based in either our Coffs Harbour or Clarence Valley office.
Please Note: This is a 12 month Part-time Fixed Term Contract.
If you're a compassionate individual with excellent analytical, interpersonal, and communication skills, we want to hear from you.
As a Home Care Package Coordinator with Livable, you will:
Help customers to understand and maximise their HCP budget funding.
Assist customers to navigate their support plan and set up services.
Manage and monitor each customer's HCP budget in accordance with applicable service agreements and support plans.
Develop and maintain professional, customer-centred relationships and partnerships with key stakeholders.
To be successful, you will need:
Appropriate qualifications in Aged Care or Disability.
Ability to work with a diverse range of customers and stakeholders, including the aged, people living with a disability, cultural diversity, and language other than English, and the ability to adjust ways of working to support best-practice inclusion and accessibility.
Excellent customer service skills with a passion for ensuring the best care outcomes for customers and their families.
Exceptional communication skills (clear and concise written and verbal communication).
Good computer skills and experience using customer CRM systems.
Self-motivated with a strong sense of accountability and the ability to take ownership of tasks and the customer experience.
Ability to work independently but also as part of a team.
Eligibility Criteria:
Working with children's check National police check NDIS Worker Check Driver's licence and own insured vehicle Three mandatory COVID vaccination certificates.
You will also be required to complete the NDIS Quality & Safeguards Commission Worker Orientation Module or provide evidence of completion.
The successful candidate will also be required to demonstrate entitlement to work in Australia and to disclose any pre-existing injury or disease which may be adversely affected by undertaking the inherent requirements of the position.
Closing date: Friday 17 January 2025.
To view the position description and apply, visit livable.org.au/careers.
First People (Indigenous Australians) are encouraged to apply.
Livable is a smoke-free environment.
Your application will include the following questions:
Do you have a current Working With Children (WWC) Check?
Do you have a current Police Check (National Police Certificate) for employment?
Do you have a current NDIS Worker Screening Check?
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