State Service Delivery Manager
Vor 4 Tagen
Management (Information & Communication Technology)Full timeKonica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.About the roleApplications are now being invited for the position of State Service Delivery Manager in our Brisbane Office.Reporting to the State Manager, the State Service Delivery Manager is responsible for ensuring the delivery of exceptional customer service, consistent product reliability and provide strong team leadership. The State Service Delivery Manager manages the ongoing service relationship with Konica Minolta Customers, and leads, develops and manages a highly skilled service delivery workforce.Key ResponsibilitiesOversee the presentation of service to customers while making sure the service levels are met, effective and profitable.Oversee the workshop and service delivery process.Manage and develop the service delivery team with regular and systematic meetings and reviews, in line with organisational objectives (Performance for Growth).Oversee the Queensland Dealer service network.Lead the service delivery team's focus on innovation and continual improvement.Engage key customers ensuring all contracted service deliverables are met, including regular customer-facing meetings and being a single point of contact for service delivery exceptions.Manage the State P&L costs relating to the Service Delivery team.Support sales teams with the creation and presentation of quarterly reviews for allocated accounts within the team area.Assist with implementations and provision of services, in conjunction with the Project Management Office and Professional Services teams.Promote new revenue streams.Communicate the company vision and service.Essential RequirementsStrong people management, numeracy, communication, presentation skills and a proactive approach are essential attributes for this role. The ability to work collaboratively with internal branch and head office stakeholders, as well as a proactive approach to networking within the Queensland Business and Government community, will be critical aspects of this role.As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.Why Konica Minolta?You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities.Your application will include the following questions:Do you have a current Police Check (National Police Certificate) for employment?Which of the following statements best describes your right to work in Australia?Do you have customer service experience?How many years of people management experience do you have?How many years' experience do you have as a service delivery manager?How much notice are you required to give your current employer?What's your expected annual base salary?
#J-18808-Ljbffr
-
State Service Delivery Manager
Vor 5 Tagen
Brisbane, Österreich Konica Minolta VollzeitManagement (Information & Communication Technology)Full timeKonica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. We strive to create and maintain an...
-
State Service Delivery Manager
Vor 4 Tagen
Brisbane, Österreich Konica Minolta Business Solutions Australia VollzeitManagement (Information & Communication Technology)Full timeKonica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. We strive to create and maintain an...
-
State Service Delivery Manager
Vor 2 Tagen
Brisbane, Österreich Konica Minolta Business Solutions Australia VollzeitManagement (Information & Communication Technology) Full time Konica Minolta is innovative, robust and continually evolving.From printing, scanning and copying to cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster.Our people make this possible.We strive to create and maintain an...
-
State Service Delivery Manager
Vor 5 Tagen
Brisbane, Österreich Konica Minolta VollzeitManagement (Information & Communication Technology) Full time Konica Minolta is innovative, robust and continually evolving.From printing, scanning and copying to cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster.Our people make this possible.We strive to create and maintain an...
-
State Service Delivery Manager
Vor 4 Tagen
Brisbane, Österreich Konica Minolta Business Solutions Australia VollzeitManagement (Information & Communication Technology) Full time Konica Minolta is innovative, robust and continually evolving.From printing, scanning and copying to cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster.Our people make this possible.We strive to create and maintain an...
-
State Service Delivery Manager
vor 1 Woche
Brisbane, Österreich Konica Minolta Australia VollzeitKonica Minolta is innovative, robust and continually evolving.From printing, scanning and copying to cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster.Our people make this possible.We offer workplace flexibility, support diversity and promote events and activities to support...
-
State Service Delivery Manager
Vor 4 Tagen
Brisbane, Österreich Konica Minolta VollzeitManagement (Information & Communication Technology) Full time Konica Minolta is innovative, robust and continually evolving.From printing, scanning and copying to cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster.Our people make this possible.We strive to create and maintain an...
-
Service Delivery Manager
vor 2 Wochen
Brisbane, Österreich Compnow VollzeitCompnow are a national privately owned technology company.We're committed to being more than just an IT provider.We're a partner that organisations can trust, rely on, and grow with.We believe that technology should empower you to achieve your full potential, and we're here to make that happen.Whether you need a simple software update, a complex network...
-
Service Delivery Manager
vor 1 Woche
Brisbane, Österreich Compnow VollzeitCompnow are a national privately owned technology company. We're committed to being more than just an IT provider. We're a partner that organisations can trust, rely on, and grow with. We believe that technology should empower you to achieve your full potential, and we're here to make that happen. Whether you need a simple software update, a complex network...
-
Service Delivery Manager
vor 5 Stunden
Brisbane, Österreich Compnow VollzeitCompnow are a national privately owned technology company.We're committed to being more than just an IT provider.We're a partner that organisations can trust, rely on, and grow with.We believe that technology should empower you to achieve your full potential, and we're here to make that happen.Whether you need a simple software update, a complex network...
-
State Manager
Vor 4 Tagen
Brisbane, Österreich Tideri Jobbörse VollzeitGeneral/Business Unit Manager (CEO & General Management) Full time Bushmans Group is Australia's leading manufacturer and distributor of water and industrial tanks into the household, agricultural and industrial sectors across eastern and central Australia for over 34 years.As one of Australia's leading water tank manufacturers, Bushmans has constantly...
-
Service Delivery Manager
vor 1 Woche
Brisbane, Österreich Ozcare Vollzeit$119, 383 per annumFull TimeWe're hiring smiles! We acknowledge that our staff are our greatest asset. We are currently seeking applicants for the role of Service Delivery Manager within our Community Care division that is dedicated and committed to helping our clients live their best lives.About UsOzcare's home care services supports our clients to live...
-
Head Of Special Education Services
vor 3 Wochen
Brisbane, Österreich The State Of Queensland VollzeitHead of Special Education Services - Morningside State School - SEPEducation (Organisation site)Metropolitan South Region, Early Childhood and State Schools DivisionAre you a passionate advocate for students with diverse learning needs?Do you have the vision and expertise to lead innovative special education programs?We invite you to make a difference in the...
-
Service Delivery Manager
Vor 4 Tagen
Brisbane, Österreich Ozcare VollzeitManagement (Community Services & Development) $119,383 per annumFull TimeWe're hiring smiles!We acknowledge that our staff are our greatest asset.We are currently seeking applicants for the role of Service Delivery Manager within our Community Care division that is dedicated and committed to helping our clients live their best lives. About Us Ozcare's home...
-
Service Delivery Manager
Vor 4 Tagen
Brisbane, Österreich Ozcare VollzeitManagement (Community Services & Development)$119, 383 per annumFull TimeWe're hiring smiles! We acknowledge that our staff are our greatest asset. We are currently seeking applicants for the role of Service Delivery Manager within our Community Care division that is dedicated and committed to helping our clients live their best lives.About UsOzcare's home...
-
Head Of Special Education Services
vor 2 Wochen
Brisbane, Österreich The State Of Queensland VollzeitHead of Special Education Services - Morningside State School - SEPEducation (Organisation site)Metropolitan South Region, Early Childhood and State Schools DivisionAre you a passionate advocate for students with diverse learning needs?Do you have the vision and expertise to lead innovative special education programs?We invite you to make a difference in the...
-
Service Delivery Manager
vor 1 Monat
Brisbane, Österreich Cognizant VollzeitWhat makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating many opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world. At Cognizant, together with your colleagues from all around the world, you will collaborate...
-
Service Delivery Manager
vor 3 Wochen
Brisbane, Österreich Bdna Group VollzeitHelp Desk & IT Support (Information & Communication Technology) Full time At bdna, we exist to improve society.We choose to only work with clients that have a direct impact on community wellbeing, safety and improvement - which means that we get to make a difference every day!The bdna Products team of business analysts, software developers, engineers,...
-
Service Delivery Manager
vor 5 Stunden
Brisbane, Österreich Grit Talent Consulting VollzeitManagement (Information & Communication Technology) Contract/Temp We're seeking a Service Delivery Manager for a key government client, for a contract role running to June of 2025.If you specialize in streamlining service processes, maintaining smooth customer interactions, and driving ICT initiatives, we want to hear from you!In this role, you'll coordinate...
-
Service Delivery Manager
vor 1 Monat
Brisbane, Österreich Tideri Jobbörse VollzeitWhat makes Cognizant a unique place to work?The combination of rapid growth and an international and innovative environment!This is creating many opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world. At Cognizant, together with your colleagues from all around the world, you will collaborate...
