Engagement Manager
vor 1 Woche
Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.
Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.
Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
But this is just the beginning of our journey.
Join us as we pursue our purpose to make the world work better for everyone.
Job DescriptionWhat you get to do in this role: The Senior Engagement Manager oversees the on time, on budget delivery of the defined solution scope to meet the customer's desired results.
This requires the EM to complete the project following ServiceNow's leading practice methodology, NowCreate, working in collaboration with the customer project team and any involved partner, ensuring governance is followed to gain team member support for the project, including risk and issue mitigation.
The EM is also responsible for assembling and leading the ServiceNow resources on the project making sure they understand the planned tasks, tracking actual progress, and managing deviations through appropriate measures.
Lead the delivery team throughout the engagement, often in collaboration with a services partner.Manage the engagement governance, timeline, scope, risk, change management, resourcing, reporting, and financials.Work with the Sales Account Team, partner, and customer to understand the customer and the engagement; including challenges, partners, issues, and value being delivered.Understand the goals and align the deliverables accordingly.Apply expertise from the Now Create methodology and prescriptive guidance to promote delivery of the engagement, including long-term customer success.Be the single contact to encourage collaboration and customer agreement on proposed solutions.Mentor Customer Outcomes or Partner team members to achieve the engagement's deliverables and promote the customer's desired results.Lead the delivery team throughout large complex engagements, often in collaboration with a services partner.Identify gaps between actuals and plan of record, proposing solutions and driving resolutions.QualificationsTo be successful in this role you have: 8+ years progressive experience as part of a professional services organization; or equivalent education/experienceAbility to travel up to 50%Industry domain expertiseCreativity with comfort running projects independentlySuccess driving complex issues through analysis and resolutionExperience working collaborativelyServiceNow certifications in aligned workflowNot sure if you meet every qualification?
We still encourage you to apply
We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths.
Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate
Additional InformationWork Personas We approach our distributed world of work with flexibility and trust.
Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work.
Equal Opportunity Employer ServiceNow is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
Accommodations We strive to create an accessible and inclusive experience for all candidates.
If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S.
Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals.
All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
#J-18808-Ljbffr
-
Engagement Manager
Vor 7 Tagen
Melbourne, Österreich Servicenow VollzeitCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
-
Engagement Manager
vor 4 Wochen
Melbourne, Österreich Workday VollzeitYour work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our...
-
Community Engagement Manager
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitPosition Description: Community Engagement Manager Role Title: Community Engagement Manager Location: Victoria, Australia Reports to: National Partnership & Growth Manager Job Type: Full-time About Us: We are a leading organisation in the National Disability Insurance Scheme (NDIS) in Victoria, Australia.Our mission is to empower people with disabilities to...
-
Community Engagement Manager
vor 1 Monat
Melbourne, Österreich Accord Care Qld Pty VollzeitPosition Description: Community Engagement Manager Role Title: Community Engagement ManagerLocation: Victoria, AustraliaReports to: National Partnership & Growth ManagerJob Type: Full-timeAbout Us: We are a leading organisation in the National Disability Insurance Scheme (NDIS) in Victoria, Australia. Our mission is to empower people with disabilities to...
-
Engagement Manager
Vor 6 Tagen
Melbourne, Österreich Servicenow VollzeitCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.Our intelligent cloud-based...
-
Engagement Manager ›
vor 2 Wochen
Melbourne, Österreich Objective VollzeitAtObjective, we create software that makes a difference.With over 400 people and five development labs spread across Australia, New Zealand, the United States of America, and the United Kingdom, Objective is a leading developer of SaaS solutions for the government.Our role: The Senior Project Manager is responsible for delivering projects, establishing...
-
Engagement Manager
vor 1 Woche
Melbourne, Österreich ServiceNo VollzeitCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
-
Care Services Manager
Vor 5 Tagen
Melbourne, Österreich Community Engagement And Innovation Network VollzeitManagement (Community Services & Development)Full timeWork location: The job is based in Coburg; however, this role involves meeting and networking with stakeholders outside the office.Community Engagement and Innovation Network (CEIN) is a NDIS Provider that strives to engage people with a disability, their carers, and families to fully participate as...
-
Engagement Manager
Vor 5 Tagen
Melbourne, Österreich Archived VollzeitAbout Us Infosys is a global leader in next-generation digital services and consulting.We enable clients in more than 50 countries to navigate their digital transformation.With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.We do it by enabling the...
-
Community Engagement Manager
vor 1 Monat
Melbourne, Österreich Accord Care Qld Pty VollzeitPosition Description: Community Engagement ManagerRole Title: Community Engagement ManagerLocation: Victoria, AustraliaReports to: National Partnership & Growth ManagerJob Type: Full-timeAbout Us:We are a leading organisation in the National Disability Insurance Scheme (NDIS) in Victoria, Australia. Our mission is to empower people with disabilities to live...
-
Community Engagement Manager
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitJob title: Community Engagement Manager Location: Melbourne, Victoria, Australia (Hybrid) The Green Recruitment Company is proud to partner with an international renewable energy developer to find a Community Engagement Manager.In addition, you'll cultivate relationships with the local community, landowners, regulators, and other external stakeholders to...
-
Community Engagement Manager
vor 1 Monat
Melbourne, Österreich Green Recruitment Company VollzeitJob title: Community Engagement ManagerLocation: Melbourne, Victoria, Australia (Hybrid)The Green Recruitment Company is proud to partner with an international renewable energy developer to find a Community Engagement Manager.In addition, you'll cultivate relationships with the local community, landowners, regulators, and other external stakeholders to...
-
Senior Engagement Manager
vor 14 Stunden
Melbourne, Österreich Tideri Jobbörse VollzeitCompany Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.Our intelligent cloud-based...
-
Communication & Engagement Manager
Vor 2 Tagen
Melbourne, Österreich Jenny Barbour IT and Project Recruitment VollzeitLong term contract opportunity Multiple Projects Hybrid work model The Change Communications and Engagement Manager role is responsible for developing and delivering stakeholder engagement and communication plans as a part of holistic change management for prioritised initiatives on the enterprise roadmap.The incumbent will work closely with other change...
-
Manager Community Engagement
vor 1 Monat
Melbourne, Österreich Australian Bureau Of Meteorology VollzeitAustralia is regularly affected by severe weather events.These events are growing in frequency and severity, leading to increased economic impact, vulnerability and potential magnitude of harm.To address this, the Bureau of Meteorology is delivering a more customer centric, unified and resilient national operation.This is an exciting strategic direction for...
-
Senior Engagement Manager
Vor 3 Tagen
Melbourne, Österreich Servicenow VollzeitCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.Our intelligent cloud-based...
-
Senior Engagement Manager
Vor 3 Tagen
Melbourne, Österreich Servicenow VollzeitCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
-
Service Engagement Manager
vor 3 Wochen
Melbourne, Österreich Australia Post VollzeitHelp us deliver like never before ? We're looking for a Service Engagement Manager to join our diverse, talented and innovative digital technology team who together are helping our customers and communities build a better future.Together, we design, build and maintain products, services and experiences that Australian's love and trust, while delivering a...
-
Manager, Secure Research Engagement
vor 1 Monat
Melbourne, Österreich La Trobe VollzeitJob No.: 567926Work type: ContinuingFull Time, Continuing / Role can be located at any La Trobe University CampusGenerous package, including 17% Superannuation and a range of employee benefitsUse your expertise in this unique opportunity as Secure Research and Engagement Manager, to support and contribute to mitigating risk and ensure compliance across...
-
Manager, Secure Research Engagement
vor 4 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitOrganisation/Company: LA TROBE UNIVERSITY Research Field: Educational sciences, Juridical sciences Researcher Profile: Recognised Researcher (R2) Country: Australia Application Deadline: 10 Nov 2024 - 00:00 (UTC) Type of Contract: Permanent Job Status: Full-time Is the job funded through the EU Research Framework Programme?Not funded by a EU programme Is the...
