Senior Manager, Operational Performance

Full time
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UnitingCare is on track to deliver a single vision, united voice, stronger partnerships, better financial stewardship and the ability to make an even greater impact in the services we provide.

We're looking for someone who wants to make the world a little better through small moments that leave big impacts.
To be part of something bigger, achieving positive change by working with thousands of Australians to help them live life in all its fullness.

Your part in the UnitingCare team:
We're currently seeking aSenior Manager, Operational Performance to identify and support the delivery of efficient clinical practices across the UnitingCare Hospital portfolio, developing and supporting change management plans for efficient and sustainable nursing models that reflect exceptional clinical and patient outcomes.

The UnitingCare Hospital portfolio includes the Wesley Hospital and St Andrew's War Memorial Hospital in Brisbane, Buderim Private Hospital in Buderim and St Stephen's Private Hospital in Hervey Bay.

With a background similar to a Director of Clinical Services, Assistant Director of Nursing, and ideally with perioperative experience, you will be the key influential driver in implementing hospital improvements supporting the hospital General Managers, Directors of Clinical Services, Department Managers and Function leaders.
You will also act as a Subject Matter Expert representing our four hospitals to support the implementation of new digital systems and models of care.

Reporting to the Chief Operating Officer, Hospitals and as a member of the UnitingCare Hospitals leadership team, you will:
Identify and solution roster efficiencies across clinical and support servicesand review and develop contemporary and efficient staffing models.
Support General Managers, Directors of Clinical Services, Department Managers and function leads to implement identified changes and models of care.
Identify opportunities to improve the performance or clinical outcomes of a hospital and lead projects to implement the required changes.
In consultation with People and Culture, develop change management plans to deliver more efficient staffing models.
Identify and solution broader operational efficiencies across the Hospitals, including but not limited to theatre utilisation.
Develop and implement cadence frameworks and supporting tools to sustainably deliver operational efficiencies.
Participate in the design, implementation, review and education of the UnitingCare Health Clinical Governance Framework and always respond promptly to any identified concerns.
Lead strategic projects as required while undertaking any other duties as required by the Hospitals Executive.
What makes a difference for us?

Hold a Bachelor of Nursing qualification with current AHPRA registration.
Extensive experience in Private Hospitals in senior nursing management and leadership roles, ideally with experience in perioperative services.
Proven experience identifying and providing solutions to roster efficiencies within clinical and support services.
Demonstrated experience in leading and delivering projects, including developing and delivering departmental budgets and driving change.
Ability to positively engage and influence senior stakeholders, including Directors of Clinical Services and hospital General Managers, and dealing with complex, confidential and sensitive information Extensive knowledge of efficient and clinically appropriate nursing rosters.
What makes a difference for you?

With over 17,500 employees and 9,000 volunteers, UnitingCare is the largest Not-For-Profit provider of health, aged & community services in Queensland and one of the largest employers in the state.
We believe in unique and holistic care, prioritising the individual to nurture physical, mental and spiritual well-being.

Not-for-profit salary packaging options: allocate up to $15,900 of your pre-taxable income to everyday expenses, increasing take-home pay.
One-on-one support from pastoral care team & employee assistance programs.
Retail, Health Insurance and Gym Membership Discounts.
Access to non-taxable meal & entertainment card.
Additional paid parental leave, education leave & additional leave purchases.
Flexible work environments, including working from home options.
Diversity & Inclusion
Our approach is simple – everybody is welcome here.
At UnitingCare, diversity is at the core of our who we are, our mission and our values.
We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity.

UnitingCare as part of our commitment to reconciliation and building long term employment opportunities for First Nations peoples, would strongly encourage Aboriginal and Torres Strait Islander applicants for this position.
You can learn more about UnitingCare's Reconciliation Action Plan here .

Your application will include the following questions:
How many years' experience do you have as an operations manager?
Which of the following statements best describes your right to work in Australia?
Are you currently registered with the Australian Health Practitioner Regulation Agency (AHPRA)?
Have you completed a qualification in nursing?
How many years of people management experience do you have?
What's your expected annual base salary?
How much notice are you required to give your current employer?
How many years' experience do you have as an Operational Performance Manager?
UnitingCare Queensland provides health and community services to thousands of people every day of the year through its service groups – UnitingCare Community, UnitingCare Health, Blue Care and more recently ARRCS (Australian Regional and Remote Community Services).

As the health and community service provider of the Uniting Church we have supported Queensland communities for over 100 years.
Our 15 000 staff and 9 000 volunteers care for and support people from all walks of life, including older people, people with a disability, children, families and Indigenous people.

Our staff travel thousands of kilometres to reach people in some of the more remote areas of Queensland – from Thursday Island in the far north, to just south of the Queensland border and out west, as far as Mt Isa – and now in the Northern Territory.

People are at the centre of everything we do.

Source: this is an extract from the company's own website.

UnitingCare Queensland provides health and community services to thousands of people every day of the year through its service groups – UnitingCare Community, UnitingCare Health, Blue Care and more recently ARRCS (Australian Regional and Remote Community Services).

As the health and community service provider of the Uniting Church we have supported Queensland communities for over 100 years.
Our 15 000 staff and 9 000 volunteers care for and support people from all walks of life, including older people, people with a disability, children, families and Indigenous people.

Our staff travel thousands of kilometres to reach people in some of the more remote areas of Queensland – from Thursday Island in the far north, to just south of the Queensland border and out west, as far as Mt Isa – and now in the Northern Territory.

People are at the centre of everything we do.

Source: this is an extract from the company's own website.

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What can I earn as an Operations Manager
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