Technical Application Specialist
vor 1 Monat
Technical Application Specialist
Apply remotely - Hybrid
Location: Australia, Melbourne
Time Type: Full time
Posted on: Posted Yesterday
Job Requisition ID: JR100407
As a Technical Application Specialist, you will diagnose, troubleshoot, repair, and debug software, network systems, and hardware. You will document and escalate issues as necessary.
What you will be doing:
Confer with customers via phone, email, or chat to diagnose technical/system problems, troubleshoot, repair, and test solutions, fully documenting and escalating if necessary.
Follow procedures to troubleshoot client-server software application issues involving Microsoft SQL and web servers.
Respond to situations where standard procedures have failed to isolate or correct system/software failures using customer-centric interpersonal skills and technical product knowledge.
Stay up-to-date with software updates/changes to provide timely and accurate solutions to customers.
Assist with system setup, configuration, and use of programming and integration tools/techniques for product customization, extension, and integration.
Address concerns from other departments such as customer experience or sales.
Contribute to and use the department's knowledge base articles and FAQs.
What you will likely bring:
3+ years applicable experience and demonstrated success/knowledge.
Strong customer experience skills and knowledge of specific system application fundamentals and business processes.
Strong problem-solving and troubleshooting skills, with experience in a support environment with high call volumes.
SaaS or e-Commerce experience, with knowledge of Microsoft SQL, ERP applications, or analytical tools being a plus.
Knowledge of financial, manufacturing, retail, or distribution business processes, with database administration, installation, and configuration experience.
About Epicor
At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology.
Competitive Pay & Benefits
Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Equal Opportunities and Accommodations Statement
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that's who we're interested in. If you have interest in this or any role—but your experience doesn't match every qualification of the job description, that's okay—consider applying regardless.
We are an equal-opportunity employer.
Recruiter: Danial Azizi
#J-18808-Ljbffr
-
Technical Applications Specialist
vor 1 Monat
Melbourne, Österreich Ke Select VollzeitChemistry & Physics (Science & Technology) Full time This is your opportunity to join a fast-growing, progressive global manufacturer of automated laboratory instruments often used for Clinical Chemistry applications.About the Role The Technical Applications Specialist role is a newly created, office-based position located in East Melbourne.The Technical...
-
Technical Application Specialist
vor 1 Monat
Melbourne, Österreich Epaus Epicor Australia VollzeitTechnical Application Specialist Technical Application Specialist Apply remote type: Hybrid Locations: Australia, Melbourne Time type: Full time Posted on: Posted 7 Days Ago Job requisition id: JR100407 As a Technical Application Specialist, you will diagnose, troubleshoot, repair, and debug software, network systems, and hardware.You will document and...
-
Technical Application Specialist
vor 2 Monaten
Melbourne, Österreich Epicor Software Corp VollzeitTechnical Application Specialist Apply remotely - HybridLocation: Australia, MelbourneTime Type: Full timePosted on: Posted YesterdayJob Requisition ID: JR100407As a Technical Application Specialist, you will diagnose, troubleshoot, repair, and debug software, network systems, and hardware. You will document and escalate issues as necessary.What you will be...
-
Technical Application Specialist
vor 2 Monaten
Melbourne, Österreich Epicor Software Corp VollzeitTechnical Application Specialist Apply remotely - Hybrid Location: Australia, Melbourne Time Type: Full time Posted on: Posted Yesterday Job Requisition ID: JR100407 As a Technical Application Specialist, you will diagnose, troubleshoot, repair, and debug software, network systems, and hardware.You will document and escalate issues as necessary. What you...
-
Application Specialist Vic
vor 1 Monat
Melbourne, Österreich Ke Select VollzeitThe CompanyThis company has been a leading distributor in the medical, pharmaceutical, and scientific industries for the last 20 years. They are proud to be delivering high quality technology to the Life Science community in ANZ.About the roleThis is an exciting new role located in VIC to support the existing sales team. As the application specialist, you...
-
Application Specialist Vic
vor 1 Monat
Melbourne, Österreich Select VollzeitThe CompanyThis company has been a leading distributor in the medical, pharmaceutical, and scientific industries for the last 20 years.They are proud to be delivering high quality technology to the Life Science community in ANZ.About the roleThis is an exciting new role located in VIC to support the existing sales team.As the application specialist, you will...
-
Application Specialist Vic
vor 2 Monaten
Melbourne, Österreich Select VollzeitThe CompanyThis company has been a leading distributor in the medical, pharmaceutical, and scientific industries for the last 20 years.They are proud to be delivering high quality technology to the Life Science community in ANZ.About the roleThis is an exciting new role located in VIC to support the existing sales team.As the application specialist, you will...
-
Technical Specialist
vor 4 Wochen
Melbourne, Österreich Dfp Recruitment VollzeitTechnical Specialist 18-months contract with possible extensionACT, QLD, VIC, WADFP Recruitment is seeking an experienced Technical Specialist to join our Federal Government Client team.Role responsibilities Develop and implement ESM solutions that align with business requirements and industry best practices, including integrating various enterprise systems...
-
Technical Specialist
Vor 3 Tagen
Melbourne, Österreich Drivetrain Australia Pty VollzeitCummins Drivetrain and Braking Systems Australia is seeking a Senior Manufacturing Engineer to join our team that manages the Operations at Sunshine Truck Axle Assembly Plant and the Derrimut Aftermarket Distribution Centre.We are seeking a driven and energetic Technical Specialist to join our Australian Aftermarket team. As the Aftermarket Technical...
-
Applications Specialist
vor 3 Monaten
Melbourne, Österreich Siemens Healthineers VollzeitJoin us in pioneering breakthroughs in healthcare.For everyone.Everywhere.Sustainably.Our inspiring and caring environment forms a global community that celebrates diversity and individuality.We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique...
-
Technical Support Specialist
vor 1 Monat
Melbourne, Österreich Tideri Jobbörse VollzeitPosition based at Melbourne (Bundoora) campus Champion a strong continuous improvement culture About the positionThis role involves hands-on troubleshooting of complex technical issues, implementing innovative solutions, and ensuring effective service delivery.The position requires a blend of technical expertise, strong problem-solving abilities, and a...
-
Technical Support Specialist
vor 1 Monat
Melbourne, Österreich Pizza Hut Hong Kong VollzeitPosition based at Melbourne (Bundoora) campusChampion a strong continuous improvement cultureAbout the positionThis role involves hands-on troubleshooting of complex technical issues, implementing innovative solutions, and ensuring effective service delivery.The position requires a blend of technical expertise, strong problem-solving abilities, and a...
-
Erp Application Specialist
vor 3 Wochen
Melbourne, Österreich S. Kidman & Co VollzeitFull timeAn extraordinary opportunity exists for a skilled ERP Application Specialist to join us and advance the iconic Australian Kidman Apparel heritage brands.With a combined legacy of 240 years in the apparel industry, the quality and durability of Driza-Bone and Rossi Boots go above and beyond to meet the uncompromising standards of protection and...
-
Technical Support Specialist
vor 1 Monat
Melbourne, Österreich Pizza Hut Hong Kong VollzeitPosition based at Melbourne (Bundoora) campusChampion a strong continuous improvement cultureAbout the positionThis role involves hands-on troubleshooting of complex technical issues, implementing innovative solutions, and ensuring effective service delivery. The position requires a blend of technical expertise, strong problem-solving abilities, and a...
-
Technical Specialist
vor 4 Wochen
Melbourne, Österreich Insight Direct Uk Ltd VollzeitSelect how often (in days) to receive an alert:Location: Melbourne, Sydney or BrisbaneThis is a hybrid opportunity and can be based in Melbourne, Sydney or Brisbane.Insight at a Glance14,000+ engaged teammates globally#8 Best Workplace in Technology and #17 Best Workplaces in Australia$9.2 billion in revenueReceived 35+ industry and partner awards in the...
-
Technical Sales Specialist
vor 4 Wochen
Melbourne, Österreich Buscojobs VollzeitTechnical Sales Specialist - Mining NSW At Aggreko, we provide energy solutions so communities can thrive and businesses can grow.We bring power, heat, and cooling to customers and communities wherever they need it. We are hiring immediately for a Technical Sales Specialist: Mining NSW - a role that will help us to power progress for our customers. Location:...
-
Technical Specialist
vor 4 Wochen
Melbourne, Österreich Insight Direct Uk Ltd VollzeitSelect how often (in days) to receive an alert:Location: Melbourne, Sydney or BrisbaneThis is a hybrid opportunity and can be based in Melbourne, Sydney or Brisbane.Insight at a Glance 14,000+ engaged teammates globally#8 Best Workplace in Technology and #17 Best Workplaces in Australia$9.2 billion in revenueReceived 35+ industry and partner awards in the...
-
Technical Lead
vor 1 Monat
Melbourne, Österreich Anzca VollzeitAbout us:The Australian and New Zealand College of Anaesthetists (ANZCA) incorporating the Faculty of Pain Medicine, is an internationally recognised specialist medical education institution responsible for the training, examinations, specialist qualification, and continuing professional development of all anaesthetists and pain medicine specialists in...
-
Network Technical
vor 1 Monat
Melbourne, Österreich Telstra VollzeitEmployment Type: Permanent Closing Date: 19 Nov 2024 11:59pm Job Title: Network Technical - Specialist Job Summary We are looking for a driven Network Technical Specialist to support and operate Telstra operating environments to the highest level to achieve the requirements of our operating agreements in our Global Operations Centre in Clayton, Victoria. As...
-
Technical Claims Specialist
vor 1 Monat
Melbourne, Österreich Nti Australia VollzeitNumber of Positions Available: 1NTI Reference Number: Claims Tech_2024Work Type: Full timeThe opportunity Reporting to the Technical Claims Manager, you will work within a small team of Claims Technical Leads from across Australia to implement a proactive claims management process that clearly differentiates NTI from its competitors in terms of technical...
