Housekeeping Attendant
vor 4 Stunden
Company Description
"Why work for Accor?
We are far more than a worldwide leader.
We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo
#BELIMITLESS"
Job Description
Housekeeping Attendant Passionate about Housekeeping?
As a Housekeeping Attendant, you will work with your team to create unforgettable experiences for our guests.
Your primary responsibility will be to provide consistent housekeeping service to guest rooms, balconies, bathrooms, restaurants, public areas, and circulatory areas, ensuring they meet the hotel's standards for cleanliness and presentation.
KEY ROLES & RESPONSIBILITIES Cleans and maintains areas of responsibility according to set standards and procedures.Replenish guest supplies.Ensure guest requests are promptly and courteously met.Report damage or malfunction in hotel rooms/areas to Supervisor.Maintain equipment in a proper state of cleanliness and repair.Maintain a section room report as well as a daily productivity report.Attend daily briefings with supervisor and take on daily assigned tasks.Report lost and found articles to the housekeeping office immediately.Handle guest complaints, reporting them to Supervisor immediately.Report unusual behavior/activities in guestroom, floors/public areas to Supervisor.Record room status in allocated section accurately.Comply with hotel's health, safety, and hygiene policy.Adhere to personnel grooming and hygiene standards.Attend meetings and training sessions as required.Carry out valet services when required (e.g., delivery of linen, processing laundry orders).Fully understand the difference in guest levels (VIPs) and Room Categories.Adhere to all Lost and Found procedures.Properly follow up on HK SOPs.Comply with all fire evacuation procedures and first aid training.Comply with Sofitel grooming standards.Attend proper training and maintain best conduct at work. Qualifications
PERSONAL ATTRIBUTES Good organizational skills.Good level of engagement with guests.Good knowledge of Housekeeping Operations.QUALIFICATIONS Secondary education.Good Housekeeping knowledge.EXPERIENCE Minimum 2 years experience in a similar capacity in a luxury hotel environment.
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.
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