Senior Case Manager
Vor 2 Tagen
Senior Case Manager - VicApply locations AUS - VIC - MELBOURNE time type Full time posted on Posted 2 Days Ago job requisition id 51525876Job Description:Are you ready to be part of something truly innovative?At DXC, we are thrilled to announce the launch of our new self-insurance business operation, and we are looking for talented individuals to join our growing team.
This is a unique opportunity to help shape the future of our operations, as we build a customer-focused service team from the ground up.At DXC, we value collaboration, innovation, and diversity.
By joining us, you'll have the chance to contribute to projects that matter while growing your career in a dynamic and supportive environment.If you're ready to take the next step and make a real impact, we invite you to apply and help us build something amazing togetherWe are seeking an experienced and results-driven Senior Workers' Compensation Case Manager to oversee the management of complex and high-value workers' compensation claims.
This role requires a strategic thinker with in-depth knowledge of workers' compensation laws and case management best practices.
The Senior Case Manager will work closely with injured employees, healthcare providers, insurance carriers, legal teams, and internal stakeholders to ensure that all claims are handled effectively and efficiently, ensuring the best possible outcomes for both the employee and the organization.
The ideal candidate will be an expert in case management, with strong leadership skills and the ability to drive continuous improvement in claims processes.Essential Job Functions:• Execute business process transactions, learn from experienced team members, and focus on accuracy.• Collaborate with senior analysts, managers, and other staff.• Assist in process improvement initiatives and data analysis.• Contribute to identifying and resolving process bottlenecks.• Ensure compliance with established quality standards.• Participate in documenting and updating process guidelines.• Assist in analyzing data trends and reporting.• Support the team in meeting performance targets and quality standards.Basic Qualifications:• Bachelor's degree in a relevant field or equivalent combination of education and experience.• Typically, 3+ years of relevant work experience in industry, with a minimum of 1 year in a similar role.• Proven experience in business process transactions.• Proficiencies in business process management and optimization.• A continuous learner that stays abreast with industry knowledge and technology.Other Qualifications:• Advanced degree in a relevant field a plus.• Relevant certifications (e.g., Six Sigma, PMP) or significant relevant work experience a plus.About DXCDXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernising IT, optimising data architectures, and ensuring security and scalability across public, private and hybrid clouds.
The world's largest companies and public sector organisations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates.
Learn more about how we deliver excellence for our customers and colleagues at DXC.com.Your working environmentOur 'people first' mindset comes to life offering the ultimate in working flexibility.
We take a virtual first approach and our teams are spread across multiple geographies delivering a broad range of customer projects, which means we can tailor working arrangements that work for our people.No matter where you are located, you'll never feel alone and will always be supported with our diverse range of employee interest and social support groups.
Whatever your passion, you will be amongst friends – from #PetsofDXC to photography, cycling or cooking groups, or, we welcome you to make your mark and start your own group.Our culture and benefitsDXC is committed to building better futures for our customers, colleagues, environment, and communities.
We take care of each other and foster a culture of inclusion, belonging and corporate citizenship.
We put this to action developing and implementing societal initiatives within our Social Impact Practice.
#WeAreDXCAs an employer of choice, our "people first" philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.We are an equal opportunity employerDXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life.
We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge.
We stand by the 'bring your whole-self to work' philosophy.
It is our inclusive culture that powers our results, and our company grows only if our people grow.
Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.
In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.
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