Associate, Investor Contact Centre | Entry-Level
vor 1 Monat
Posted: 15/11/2024
Closing Date: 17/01/2025
Job Type: Permanent - Full Time
Location: Sydney
Job Category: Investor Services
About Us
Automic Group brings together modern purpose-built technology with a dynamic and experienced team to tailor solutions for companies and funds to understand, engage and manage their investors.
We provide a cloud-native single registry, employee share plan and board management platform, and professional services including company secretarial, ESG, accounting and finance, and investor and media relations.
Today, over 1,400 ASX listed and unlisted clients trust Automic's 250 employees to manage their registry, investor and board requirements – and Automic is ranked number one on the ASX by number of companies serviced, with 750 listed clients.
In the past two financial years, Automic has won 50% of IPOs and 70% of listed companies who have switched registries.
Our culture is innately entrepreneurial, comprising people who thrive in an atmosphere where ideas, actions and initiative are encouraged.
Our core values, Customer Success, Ambition, Equality and Team are at the foundation of who we are and how we operate.
Job Description The Role
Due to growth, Automic Group is looking for an Investor Contact Centre Associate to join our dynamic team in this entry-level position.
In this role, you will manage inbound and outbound investor inquiries, acting as a positive ambassador for the Automic Group brand.
This is a fantastic opportunity to gain valuable experience in financial markets and corporate customer service while working collaboratively with a supportive team.
Responsibilities Handle inbound and outbound investor enquiries by email and phone Provide support to customers using the Automic Group online Investor platform, live chat and mail correspondence Address customer inquiries, concerns, and complaints with empathy and efficiency Provide accurate information and assistance to Investors Follow established call scripts and guidelines to ensure consistent service quality Collaborate with team members and supervisors to resolve complex issues Meet and exceed performance targets, including call quality and productivity metrics Stay updated on company products and services Participate in ongoing training and development programs Maintain a professional image for the business Desired Skills and Experience Demonstrated Capabilities
Prior customer service or call centre experience is preferred, but not essential Previous experience in financial markets is preferred, but not essential Strong verbal and written communication skills Proactive approach to improving processes A high level of organisational and time management skills Ability to show initiative and work independently, while being a team player Diversity
Creating a workforce that actively embraces diversity, inclusion and a sense of belonging is key to our success.
We believe in treating everyone fairly which means that inclusion, removing barriers, striving for equity and embracing diversity are woven through our values and behaviours.
We encourage applications from all backgrounds, different abilities and communities and are committed to providing a work environment that enables you to thrive, whatever your circumstances.
Only applicants with work rights in Australia can be considered for this position.
Preferred candidates will be required to undertake pre-employment screening, including a National Police Check and an ID check.
#J-18808-Ljbffr
-
Associate, Investor Contact Centre | Entry-Level
vor 1 Monat
Sydney, Österreich Automic Group VollzeitPosted: 15/11/2024Closing Date: 17/01/2025Job Type: Permanent - Full TimeLocation: SydneyJob Category: Investor ServicesAbout UsAutomic Group brings together modern purpose-built technology with a dynamic and experienced team to tailor solutions for companies and funds to understand, engage and manage their investors. We provide a cloud-native single...
-
Associate, Investor Contact Centre | Entry-Level
vor 1 Monat
Sydney, Österreich Automic Group VollzeitPosted: 15/11/2024Closing Date: 17/01/2025Job Type: Permanent - Full TimeLocation: SydneyJob Category: Investor ServicesAbout UsAutomic Group brings together modern purpose-built technology with a dynamic and experienced team to tailor solutions for companies and funds to understand, engage and manage their investors.We provide a cloud-native single...
-
Contact Centre Agent, Investor Services
vor 1 Monat
Sydney, Österreich Automic Group VollzeitThis is a Contact Centre Agent, Investor Services role with one of the leading companies in AU right now -- Automic Group -- with an amazing team.They are continuing to grow rapidly.This is the chance to join right as the takes off. More About the Role at Automic Group Due to growth, Automic Group is looking for an Investor Contact Centre Associate to join...
-
Sydney, Österreich Tideri Jobbörse VollzeitCustomer Success Associate, Fund Operations | Entry-level Posted: 18/11/2024 Closing Date: 13/12/2024 Job Type: Permanent - Full Time Location: Sydney About UsAutomic Group brings together modern purpose-built technology with a dynamic and experienced team to tailor solutions for companies and funds to understand, engage and manage their investors.We provide...
-
Sydney, Österreich Automic Group VollzeitCustomer Success Associate, Fund Operations | Entry-levelPosted: 18/11/2024Closing Date: 13/12/2024Job Type: Permanent - Full TimeLocation: SydneyAbout UsAutomic Group brings together modern purpose-built technology with a dynamic and experienced team to tailor solutions for companies and funds to understand, engage and manage their investors.We provide a...
-
Client Associate
vor 1 Woche
Sydney, Österreich Dentsu Aegis Network Ltd. VollzeitClient Associate (entry level)Client Associate (entry level)Apply locations: SydneyTime type: Full timePosted on: Posted 2 Days AgoJob requisition id: R1079129Job Description:dentsu Media | iProspect, Sydney | Permanent, Full TimeWho we areiProspect, (a dentsu Company) is a global, digital-first end-to-end media agency. Its unmatched mix of media strategy...
-
Client Associate
vor 1 Woche
Sydney, Österreich Dentsu Aegis Network Ltd. VollzeitClient Associate (entry level)Client Associate (entry level)Apply locations: SydneyTime type: Full timePosted on: Posted 2 Days AgoJob requisition id: R1079129Job Description: dentsu Media | iProspect, Sydney | Permanent, Full Time Who we are iProspect, (a dentsu Company) is a global, digital-first end-to-end media agency.Its unmatched mix of media strategy...
-
Client Associate
vor 1 Woche
Sydney, Österreich Dentsu Aegis Network Ltd. VollzeitClient Associate (entry level)Client Associate (entry level)Apply locations: SydneyTime type: Full timePosted on: Posted 2 Days AgoJob requisition id: R1079129Job Description: dentsu Media | iProspect, Sydney | Permanent, Full Time Who we are iProspect, (a dentsu Company) is a global, digital-first end-to-end media agency.Its unmatched mix of media strategy...
-
Investor Relations
vor 2 Wochen
Sydney, Österreich Folklore VollzeitFolklore Ventures is a leading Australian early stage VC firm investing in ANZ software and advanced technology startups.Founded in 2014, Folklore performs in the top quartile for all of its funds globally.With more than $150m AUM, Folklore has invested into globally successful startups such as Auror, Wonde and HealthMatch, with many more to come.Folklore is...
-
Investor Relations
vor 2 Wochen
Sydney, Österreich Folklore VollzeitFolklore Ventures is a leading Australian early stage VC firm investing in ANZ software and advanced technology startups.Founded in 2014, Folklore performs in the top quartile for all of its funds globally. With more than $150m AUM, Folklore has invested into globally successful startups such as Auror, Wonde and HealthMatch, with many more to come.Folklore...
-
Entry Level Sales Associate
vor 1 Monat
Sydney, Österreich Hilti Australia VollzeitThis is a Entry Level Sales Associate - Sydney role with one of the leading companies in AU right now 🔥 -- Hilti Australia -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Hilti Australia 🧐🧐Applications with a video introduction will be prioritised - please...
-
Entry-Level Sales Associate
vor 3 Wochen
Sydney, Österreich Hilti Australia VollzeitThis is a Entry-Level Sales Associate - Sydney role with one of the leading companies in AU right now 🔥 -- Hilti Australia -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Hilti Australia 🧐🧐Applications with a video introduction will be prioritised - please...
-
Dentsu Aegis Network Ltd. | Client Associate
vor 1 Woche
Sydney, Österreich Tideri Jobbörse VollzeitClient Associate (entry level) Client Associate (entry level) Apply locations: Sydney Time type: Full time Posted on: Posted 2 Days Ago Job requisition id: R1079129 Job Description: dentsu Media | iProspect, Sydney | Permanent, Full Time Who we are iProspect, (a dentsu Company) is a global, digital-first end-to-end media agency.Its unmatched mix of media...
-
Client Services Associate
vor 2 Monaten
Sydney, Österreich Cmc Markets VollzeitCMC are hiring! We have a permanent opportunity for a Client Services Associate to join our Client Services Stockbroking team, based in our Chatswood, Sydney office. This is an entry level role which could be suited to those looking for a graduate position in financial services or wanting to get their foot in the door in the fintech industry.Please note that...
-
Contact Centre Operator
vor 1 Monat
Sydney, Österreich Randstad Australia VollzeitThis is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with fun and supportive office environments and flexible work options.Contact Centre Operator x16Pay rate: $33.96 per hour + superStart Date: Asap, before ChristmasEnd Date: 27/06/2025 with...
-
Client Services Associate
vor 2 Monaten
Sydney, Österreich Cmc Markets VollzeitCMC are hiring!We have a permanent opportunity for a Client Services Associate to join our Client Services Stockbroking team, based in our Chatswood, Sydney office.This is an entry level role which could be suited to those looking for a graduate position in financial services or wanting to get their foot in the door in the fintech industry.Please note that...
-
Investor Relations
vor 3 Monaten
Sydney, Österreich Work In Rail VollzeitAlso known as: Investor relations manager, Investor relations advisorIs this role right for you?You'll need to have excellent communication skills and be great at building strong relationships.You'll be a big picture thinker who can share ideas and inspire others.You will also enjoy digging into the detail – analysing trends, monitoring competitors, and...
-
Investor Relations
vor 3 Monaten
Sydney, Österreich Work In Rail VollzeitAlso known as: Investor relations manager, Investor relations advisor Is this role right for you?You'll need to have excellent communication skills and be great at building strong relationships.You'll be a big picture thinker who can share ideas and inspire others.You will also enjoy digging into the detail – analysing trends, monitoring competitors, and...
-
Business Contact Centre Representative
vor 2 Monaten
Sydney, Österreich Tideri Jobbörse VollzeitThe Business Contact Centre Representative is responsible for providing inbound and outbound support to our customers on our products and services, invoice queries and login details, whilst maintaining a high level of customer service when providing training support and advice to the customer.You will be joining a friendly and supportive team where you are...
-
Contact Centre Sales Agent
vor 4 Wochen
Sydney, Österreich Rpmglobal VollzeitContact Centre Sales Agent - Reservations TeamBased in our St Leonards office, Hamilton Island is seeking an enthusiastic Contact Centre Sales Agent to join our Reservations Team.At Hamilton Island, we value Service, Excellence, Environment, Team, and Safety. Help us deliver our mission: "To create extraordinary island experiences for our employees, guests,...
