Customer Solutions Consultant
vor 2 Wochen
Level 4, Building 1, Riverview Business Park3 Richardson Place,North Ryde NSW 2113About the positionAbout our Customer Solutions Consultant Role:Want to impress with your customer service and technical skills?How about working in a well-established and mature Software Development and vendor company with more than 1500 clients?Support and collaboration from your team-mates.
We're a friendly bunch.Work alongside software engineers, business analysts, technical leaders and clients.Hybrid Work Arrangement: find some flexibility in your working week in consultation with your team (the best of both worlds
).Where you'd be working:Pronto Cloud is part of Pronto Software and is responsible for delivering IaaS, PaaS & SaaS to support enterprise solutions including the Pronto Xi ERP to our customers.
We operate in a virtualised environment built around VMWare, Linux and Windows.
Pronto Cloud performs various services for our customers either in our private cloud environment across five data centres or as a management service for our on-premise customers.
Our employees stick around because they enjoy their colleagues, culture, and supportive team.
We offer a 3/2 hybrid work arrangement.What you'd be doing:The focus of the Customer Solutions Consultant is to work under the guidance of the Solutions Architect to assist the Account Management and Sales teams in understanding and articulating technical solutions and building on the customer success journey for our customers.Customer Solutions Consultant role (your day would look like this):Work on customer accounts to maximise revenue opportunities and follow-up issues or concerns.Key strategic account management with a strong focus on customer satisfaction.Liaise with Account Managers, Sales teams and other branch staff as required to ensure effective customer support.Communicate with internal teams to provide information on upcoming projects to assist with the smooth transition between sales and solution delivery.Assist with the creation of proposals, quotes, architectural diagrams and solution briefs in relation to technical solutions.Promote Pronto Cloud products and services while engaging with both customers and staff.Assist sales staff with queries relating to Pronto Cloud products and services.Assist customers with information about our solutions.Level 1 support as needed to assist the Helpdesk team.Assist with onboarding new customers.As requested, engage with 3rd party providers related to the provision of solutions.Work cooperatively with all areas of the business.About youWe're looking for a new Pronto Cloud Customer Solutions Consultant who has:Excellent customer service skills, able to create and build confidence with the customers and internal teams.Is highly organised, able to manage multiple tasks occurring over a number of customers.Knowledge of computer and storage hardware solutions.Understanding of Unix/Linux and Windows operating systems.Understanding of network communications.Experience in cloud and data centre operations.Strong client focus.Excellent verbal & written communicator – speaks clearly, actively listens and asks appropriate questions to obtain the information required to complete assignments.Ability to be a great team player.To enjoy being a Pronto Cloud Employee you'd need to have:You will possess a strong work ethic.Ability to demonstrate your relevant technical knowledge and customer service skills.Able to demonstrate strong commercial understanding.Excellent attention to detail.Passionate about customer service and delivery excellence.What you will get:Earn a salary, commensurate with your experience plus a range of employee benefits.Work in a modern, dynamic and friendly team environment.Enjoy the support of peers and your management team.A hybrid working environment (split your week, flexible location arrangements).The ability to develop your career and experience.Note: Our employees need to undergo a Police Check.Sounds good?
Apply now through Seek, please include a brief letter of application and your CV.More about Pronto Software:We are an Australian developer of award-winning business management and analytics solutions.
Pronto Xi, our ERP software, integrates accounting, operational and mobile features in a single system – optimising business processes and unlocking actionable insights.
Over 1,500 organisations have leveraged our industry experience and innovation to increase growth and revenue.We have an enviable reputation for employee loyalty and service.
Pronto Software surveys our staff every year, and we're proud we have a very high percentage (high 90's) of staff who agree to that:They are proud to work at Pronto Software and are passionate about the work they do.Staff and managers choose to have a professional and positive attitude.Pronto Software tries to achieve the best outcomes for customers and staff.Pronto is generous and giving to the community.Staff would recommend Pronto Software as a great place to work.To apply for this role, please click on the link below and email us a letter of application, clearly stating why the skills and experience you have meets the responsibilities of this role, along with a copy of your resume.Please note: Pronto Software does not use external recruitment services and only acknowledges the accuracy of adverts appearing on seek.com.au or the Pronto Careers page on pronto .netApply NowPlease email your resume with cover letter to#J-18808-Ljbffr
-
Customer Success Consultant
vor 8 Stunden
Central Coast, Österreich Lexisnexis Risk Solutions VollzeitCustomer Success Consultant (SME)--Software SolutionsApply locations: Taipei, Seoul, Sydney, Australia, Singapore - ELS Winsland HouseTime type: Full timePosted on: Posted 2 Days AgoOur CompanyElsevier is a global information analytics company that helps institutions and professionals progress science, advance healthcare and improve performance for the...
-
(Presales) Solutions Consultant
vor 1 Monat
Central Coast, Österreich Brightvision Capital Partners, Llc Vollzeit(Presales) Solutions Consultant - TelstraFull-timeJob Country: AustraliaOur MissionAt Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before.Who We AreWe take our mission of protecting the...
-
Solutions Consultant
vor 2 Monaten
Central Coast, Österreich Smartrecruiters Inc VollzeitSmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale.As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent.4,000 companies worldwide rely on...
-
(Presales) Solutions Consultant
vor 1 Monat
Central Coast, Österreich Tideri Jobbörse Vollzeit(Presales) Solutions Consultant - Telstra Full-time Job Country: Australia Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before.Who We Are We take our mission of protecting...
-
Lexisnexis Risk Solutions | Customer Success Consultant
vor 22 Stunden
Central Coast, Österreich Tideri Jobbörse VollzeitCustomer Success Consultant (SME)--Software Solutions Apply locations: Taipei, Seoul, Sydney, Australia, Singapore - ELS Winsland House Time type: Full time Posted on: Posted 2 Days Ago Our Company Elsevier is a global information analytics company that helps institutions and professionals progress science, advance healthcare and improve performance for the...
-
Solutions Consultant
vor 2 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitJoin the revolution in hospitality tech!Liven is a leading global data, technology, and customer experience provider for the hospitality industry.From humble beginnings, we have grown to serve over 6,000 venues and millions of diners across Australia, the USA, and Southeast Asia, processing over 120 million transactions worth more than $3 billion (AUD)...
-
Pronto Software | Customer Solutions Consultant
vor 2 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitLevel 4, Building 1, Riverview Business Park3 Richardson Place,North Ryde NSW 2113 About the position About our Customer Solutions Consultant Role: Want to impress with your customer service and technical skills?How about working in a well-established and mature Software Development and vendor company with more than 1500 clients?Support and collaboration...
-
Presales Senior Solution Consultant Anz
vor 2 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitSenior Presales Solution Consultant (CAD/BIM Software) Bricsys, part of Hexagon, is a global technology company creating innovative Computer Aided Design software for worldwide markets.Our products enable the world's most innovative companies to streamline complex design workflows every day.Our people are active in 80 countries, and our software is available...
-
Senior Solutions Consultant
vor 2 Monaten
Central Coast, Österreich Liveperson VollzeitLivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations.Hundreds of the world's leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers.We power nearly a billion conversational interactions every month, providing a uniquely rich data set and...
-
Technical Solutions Consultant
vor 4 Wochen
Central Coast, Österreich One Power VollzeitConsultants (Information & Communication Technology)Full timeJob Description:HPE GreenLake Platform Cloud (GLCP) team allows you the opportunity to collaborate with both creative and engineering types to build HPE's next generation cloud platform.Combining agile methodologies and a continuous integration and delivery pipeline, the GreenLake Cloud Platform...
-
Solutions Consultant
vor 3 Wochen
Central Coast, Österreich Buscojobs VollzeitSolutions Consultant (Singapore, Hybrid)GTreasury has a vision to create the next-generation of technology tools for the global corporate financial office.We are an established market leader in the SaaS treasury management space and are expanding globally through a combination of cash management, connectivity, and financial risk management.GTreasury is...
-
Solutions Consultant
vor 3 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitSolutions Consultant (Singapore, Hybrid) GTreasury has a vision to create the next-generation of technology tools for the global corporate financial office.We are an established market leader in the SaaS treasury management space and are expanding globally through a combination of cash management, connectivity, and financial risk management.GTreasury is...
-
Solutions Consultant
vor 2 Wochen
Central Coast, Österreich Magnet Forensics VollzeitWho We Are; What We Do; Where We're GoingMagnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices.We are continually innovating so our customers can deploy advanced and effective tools to protect their companies,...
-
Enterprise Solutions Consultant
vor 2 Monaten
Central Coast, Österreich Medallia VollzeitOverviewMedallia is the pioneer and market leader in Experience Management.Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents.We are more than a software company.We want to be known as a company that does the...
-
Telstra Retail: Customer Service
vor 3 Wochen
Central Coast, Österreich Telstra Corporation VollzeitTelstra Retail: Customer Service & Sales ConsultantApply LocationsTelstra Store Erina, Telstra Store Tuggerah, Telstra Store Lake HavenEmployment TypePermanentClosing Date30 Dec 2024 11:59pmJob TitleTelstra Retail: Customer Service & Sales ConsultantJob Summary As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through...
-
Showroom Customer Service Consultant
vor 3 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitThis job offer is not available in your country.Position: Retail Assistants (Retail & Consumer Products) Contract / Temp Aidacare is a leading player in the Healthcare Equipment industry, providing mobility, medical and rehab equipment to people across Australia.From walkers and wheelchairs to scooters and hospital beds, we pride ourselves on our commitment...
-
Telstra Retail: Customer Service
vor 3 Wochen
Central Coast, Österreich Telstra Corporation VollzeitTelstra Retail: Customer Service & Sales ConsultantApply LocationsTelstra Store Erina, Telstra Store Tuggerah, Telstra Store Lake HavenEmployment TypePermanentClosing Date30 Dec 2024 11:59pmJob TitleTelstra Retail: Customer Service & Sales ConsultantJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through...
-
Customer Sales Consultant
vor 4 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitSales - Inbound (Call Centre & Customer Service) St John Ambulance SA is a charity that has been supporting the wellbeing of South Australians for almost 140 years.We help tens of thousands of people across the state each year through the delivery of Event Health and Medical Services, first aid training and products, and social inclusion programs.Within...
-
Workday Principal Consultant Solutions Architect
vor 2 Monaten
Central Coast, Österreich Eze Cloud Consulting Pvt Ltd VollzeitWorkday Principal Consultant/Solutions Architect This position will be based out of Australia (remote) About EZE Cloud Consulting EZE Cloud Consulting is an official Workday Services and Sales Partner helping customers elevate their adoption and success with Workday HCM, Workday Finance, and related modules.We are currently supporting several Fortune-500...
-
Customer Contact Centre Consultant
vor 2 Monaten
Central Coast, Österreich Regional Express (Rex) VollzeitCustomer Contact Centre Consultant Rex is Australia's largest independent regional and domestic airline operating a fleet of 57 Saab 340 and 10 Boeing 737-800NG aircraft to 56 destinations throughout all states in Australia.In addition to the airline Rex, the Rex Group comprises wholly owned subsidiaries Pel-Air Aviation (air freight, aeromedical and charter...
