Desktop Support Officer
Vor 3 Tagen
Job type: Full time / Full Time OngoingOrganisation: Country Fire AuthoritySalary: Salary not specifiedOccupation: IT and TelecommunicationsReference: VG/1838004Located at CFA Headquarters, Burwood EastFull time, OngoingDo you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do?We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.
With over 51,000 volunteers, CFA strives to be an organisation of choice for volunteers and employees.
We embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.About the RoleAs an emergency services organisation, ensuring uninterrupted critical support 24/7 is paramount for the CFA.
This reliance hinges on the efficient operation of all ICT systems and applications.At the heart of our ICT support is the ICT Service Desk, serving as the central hub for all ICT-related incidents and service requests.
The Desktop Support Officer, an integral member of the Service Desk team, plays a pivotal role.
They are entrusted with providing support to all CFA Members and take ownership of client requests, shepherding them through to resolution.The services encompass a wide spectrum including computers, tablets, printers, copiers, scanners, telephony, and networking environments.
Our primary focus is to meet and exceed the agreed-upon customer satisfaction benchmarks and maintain continuous service delivery in adherence to service level agreements.The role of a Desktop Support Officer unfolds within a dynamic, fast-paced environment.
This versatility demands that you exhibit both independent and team-oriented work capabilities and demonstrate a flair for innovative problem-solving.
Moreover, this role may at times necessitate participation in a 24/7 work roster, encompassing after-hours and weekend shifts, to ensure unwavering support for our emergency operations.About YouOur ideal candidate will be able to demonstrate the following:Demonstrated experience in a similar role in an enterprise scale with relevant ICT support role providing level 1 and/or level 2 support in a Help Desk environment.Demonstrated liaison and negotiation skills including enlisting commitment from a variety of stakeholders and achieving positive outcomes.Ability to work under pressure and strict deadlines.Knowledge of current best practice in IT service management (such as ITIL Version 4 Certified) in public sector, commerce or industry.Experience with problem rectification and fault reporting practices including logging, escalation and coordination with team members and other ICT support areas.High level diagnostic, problem-solving and analytical skills with ability to develop, implement and monitor appropriate solutions.Why choose CFA• Meaningful Purpose: Your contribution truly makes a difference• Work-Life Balance: Paid parental leave, generous leave provisions• Growth Opportunities: Learning and development• Flexibility: Hybrid work options with flexible work arrangements• Discounts: Emergency Memberlink discounts on various services• Wellbeing Focus: Healthy for Life programs, flu vaccinations• Member Assistance Program: Access support across 8 service pathwaysYour ApplicationClick the 'apply' button to access our online application form.
Here you will be asked to provide personal and contact details and respond to employment-related questions.When applying for a position with CFA, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes and skills required for the position.Pre-employment ChecksOffers of employment will only be made to candidates who:• Successfully complete Reference Checks, a National Police History Check, Working Rights Check and hold a valid Working with Children Check.CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment.
Our aim is to have a volunteer and paid workforce that reflects the community it serves.
First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.Applications close: 11:59pm 15th January 2025
#J-18808-Ljbffr
-
Desktop Support Officer
Vor 2 Tagen
Melbourne, Österreich Country Fire Authority (CFA) VollzeitThis is a Desktop Support Officer role with one of the leading companies in AU right now 🔥 -- Country Fire Authority (CFA) -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Country Fire Authority (CFA) 🧐🧐**About the Role**As an emergency services organisation,...
-
Desktop Support Officer
vor 1 Tag
Melbourne, Österreich Country Fire Authority (CFA) VollzeitJob type: Full time / Full Time OngoingOrganisation: Country Fire AuthoritySalary: Salary not specifiedOccupation: IT and TelecommunicationsReference: VG/1838004Located at CFA Headquarters, Burwood EastFull time, OngoingDo you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do?We are...
-
Desktop Support Officer
Vor 3 Tagen
Melbourne, Österreich Country Fire Authority (CFA) VollzeitLocated at CFA Headquarters, Burwood EastFull time, OngoingDo you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do?We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week. With over 51,000 volunteers, CFA strives to be an organisation of choice for...
-
Desktop Support Officer
Vor 3 Tagen
Melbourne, Österreich State Government Of Victoria, Australia VollzeitJob type: Full time / Full Time OngoingOrganisation: Country Fire AuthoritySalary: Salary not specifiedOccupation: IT and TelecommunicationsReference: VG/1838004Located at CFA Headquarters, Burwood EastFull time, OngoingDo you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do?We are...
-
Desktop & Network Support Engineer
Vor 3 Tagen
Melbourne, Österreich Buscojobs VollzeitAbout the job: Rex Technologies, a leading IT Infrastructure services provider, is hiring for a Desktop Support Engineer for our clients globally.Please find below the job description as well as the company's details for your reference.ABOUT US: Rex Technologies is a leading IT Managed and infrastructure services provider offering holistic vendor-agnostic...
-
Desktop Support
vor 2 Monaten
Melbourne, Österreich Squaretrade VollzeitSquareTrade is the fastest growing company of its kind.We're revolutionizing a $30b industry with service innovation and attention to customer satisfaction.We partner with some of the largest, most sophisticated retailers and carriers in the world (Walmart, Target, Amazon, Costco, and T-Mobile to name a few), consistently win industry awards, have received...
-
Melbourne, Österreich Axiom Technologies VollzeitAxiom Technologies is an Australia-based entity with a history of providing Managed IT solutions to medium to large-scale enterprises globally. Please visit our website for more information about what we do at www.axiomtechnologies.comWe are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will...
-
Desktop Support
vor 2 Monaten
Melbourne, Österreich Tideri Jobbörse VollzeitSquareTrade is the fastest growing company of its kind.We're revolutionizing a $30b industry with service innovation and attention to customer satisfaction.We partner with some of the largest, most sophisticated retailers and carriers in the world (Walmart, Target, Amazon, Costco, and T-Mobile to name a few), consistently win industry awards, have received...
-
Melbourne, Österreich Axiom Technologies VollzeitAxiom Technologies is an Australia-based entity with a history of providing Managed IT solutions to medium to large-scale enterprises globally.Please visit our website for more information about what we do at www.axiomtechnologies.comWe are looking for a capable resource to coordinate ranging from simple activities to more complex plans.This role will...
-
Melbourne, Österreich Axiom Technologies VollzeitAxiom Technologies is an Australia-based entity with a history of providing Managed IT solutions to medium to large-scale enterprises globally. Please visit our website for more information about what we do at www.axiomtechnologies.comWe are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will...
-
Desktop Support Officer
vor 1 Tag
Melbourne, Österreich State Government Of Victoria, Australia VollzeitJob type: Full time / Full Time OngoingOrganisation: Country Fire AuthoritySalary: Salary not specifiedOccupation: IT and TelecommunicationsReference: VG/1838004Job posted: 30/12/2024Closes: 15/01/2025Classification: See AdvertisementJob duration: Full Time OngoingContact: Katrina Cuskelly | Located at CFA Headquarters, Burwood EastFull time, OngoingDo you...
-
Desktop Support Officer
Vor 3 Tagen
Melbourne, Österreich Country Fire Authority (CFA) VollzeitJob type: Full time / Full Time Ongoing Organisation: Country Fire Authority Salary: Salary not specified Occupation: IT and Telecommunications Reference: VG/1838004 Job posted: 30/12/2024 Closes: 15/01/2025 Classification: See Advertisement Job duration: Full Time Ongoing Contact: Katrina Cuskelly | ****** Located at CFA Headquarters, Burwood East Full...
-
It Desktop Support Engineer
vor 2 Monaten
Melbourne, Österreich Tsa Group VollzeitJoin the TSA Family: Elevate Customer Experiences with Us! TSA is proudly Australian-owned and a leader in the Outsourcing Industry.We help some of the country's biggest brands connect with their customers in meaningful ways.With call centres in both Australia and the Philippines, we're on a mission to revolutionize how people interact with brands, creating...
-
It/Desktop Support Team Leader
vor 1 Monat
Melbourne, Österreich Buscojobs VollzeitEmpowering businesses and professionals to reach their full potential in the accounting and accounting technology sector.IT / Desktop Support Team Leader Are you a hands-on technical expert with a passion for leadership?We are looking for an IT Support Team Leader with strong technical expertise across Microsoft Desktop Support environments and a passion for...
-
Desktop Support Officer
vor 1 Tag
Melbourne, Österreich Country Fire Authority (CFA) VollzeitJob type: Full time / Full Time OngoingOrganisation: Country Fire AuthoritySalary: Salary not specifiedOccupation: IT and TelecommunicationsReference: VG/1838004Job posted: 30/12/2024Closes: 15/01/2025Classification: See AdvertisementJob duration: Full Time OngoingContact: Katrina Cuskelly | ******Located at CFA Headquarters, Burwood EastFull time, OngoingDo...
-
Desktop Support Officer
vor 1 Tag
Melbourne, Österreich Country Fire Authority (CFA) VollzeitJob type: Full time / Full Time OngoingOrganisation: Country Fire AuthoritySalary: Salary not specifiedOccupation: IT and TelecommunicationsReference: VG/1838004Job posted: 30/12/2024Closes: 15/01/2025Classification: See AdvertisementJob duration: Full Time OngoingContact: Katrina Cuskelly | ****** Located at CFA Headquarters, Burwood East Full time, Ongoing...
-
Corrs Chambers Westgarth | Desktop Support Analyst
vor 16 Stunden
Melbourne, Österreich Buscojobs VollzeitJoin Corrs Chambers Westgarth, Australia's leading independent law firm.An opportunity now exists for a talented Desktop Support Analyst to join our national Technology team, based in our Perth office.The Desktop Support Analyst will help meet the firm's goals and objectives through the efficient delivery of hands-on technical support and assistance.Key...
-
Desktop Support Engineer
vor 3 Monaten
Melbourne, Österreich Swift Computers Pty VollzeitWe are Hiring Level 1 Desktop Support Engineer Australia wide Minimum 6 months to 2 years of Experience.Required Duties & Skills: Troubleshooting and maintenance of IT equipment and Network infrastructure. Understanding of network infrastructure, DC, DNS, DHCP, IP Understanding of Firewall,VLANs,Emails - Office365 and on-premise Exchange server,Teamviewer...
-
Desktop Support Officer
vor 2 Monaten
Melbourne, Österreich Centorrino Technologies VollzeitJoin Centorrino Technologies: Innovate, Grow, and Thrive with Us!At Centorrino Technologies (CT), we're more than just tech—we're a community that goes beyond expectations. We've been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we're not stopping...
-
Desktop Support Specialist
vor 2 Wochen
Melbourne, Österreich Talent VollzeitThis organisation is a financial services authority which acts as an independent service provider to the government.They operate similarly to an investment bank as a provider of tailored multi-loans and financing, and as a significant player in the financial markets (they manage over $120bn of financial investments).This is a unique opportunity to join this...
