Senior Advisor
vor 4 Wochen
Transport and Main Roads (Organisation site) Northern; Customer Services; Customer Services Safety & Regulation; Mount IsaThe Department of Transport and Main Roads is excited to welcome a Senior Advisor (Customer Service) to the Mount Isa Customer Service Centre.Mount Isa is an oasis in the Outback, situated 977kms west of Townsville. It is a mining town that ranks among the world's top ten producers of copper, silver, lead, and zinc.Please see Role Description for further Information.Every day is different and so are our teams. We foster an inclusive workplace culture and will support you to grow and develop in your career while maintaining a healthy work-life balance. In the role of Senior Advisor (Customer Service), you will work collaboratively with a team to provide a positive customer experience through the delivery of a wide range of products and services to clients through various channels and support the development of customer service functions by piloting initiatives to improve the customer experience.You will be required to supervise, mentor, and develop customer service centre staff using effective people performance management and workplace health and safety practices and demonstrate your ability to analyze complex issues and resolve problems.Some of your responsibilities will include:Supervise the operations of the Customer Service Centre that delivers services across multiple channels, using appropriate consultative management techniques, including the training and development of staff, to ensure optimum use of resources within a cohesive team environment.Be the first point of contact for the escalation of customer concerns and complaints, through a variety of communication channels, in a professional and timely manner.Develop and maintain comprehensive knowledge of required services to perform service interactions including procedures, processes, and customer channel options.Provide expert advice and interpretation to staff and customers on policy and procedures within a wide legislative and system framework.Ensure office security measures are maintained.In the circumstances where the Manager (Customer Service Centre) is absent for a limited period of time, you may be asked to supervise the management of a customer service centre.In return, we offer a range of benefits which include:A competitive remuneration package including Employer Superannuation contributions up to 12.75%Five weeks annual leave and annual leave loading of 14%RRAIS - A range of incentives and benefits whilst working in remote QueenslandSalary packaging arrangementsLearning and development opportunitiesAccess to study assistance programsWellness ProgramEmployee Assistance ProgramWork/life balance, variety, and flexibilityPlease refer to the role description and applicant guide for further information.Applications will remain current for 12 months.Job Ad Reference: QLD/597338/24Closing Date: Tuesday, 05 November 2024Further InformationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.Please ensure you download all attachments and follow the instructions on how to apply.
#J-18808-Ljbffr
-
Senior Advisor
vor 4 Wochen
Mount Isa, Österreich Tideri Jobbörse VollzeitTransport and Main Roads (Organisation site)Northern; Customer Services; Customer Services Safety & Regulation; Mount Isa The Department of Transport and Main Roads is excited to welcome a Senior Advisor (Customer Service) to the Mount Isa Customer Service Centre.Mount Isa is an oasis in the Outback, situated 977kms west of Townsville.It is a mining town...
-
Advisor - Safety
vor 1 Woche
Mount Isa, Österreich Tideri Jobbörse VollzeitExciting Career Development and Progression Opportunities Mount Isa, Queensland, Australia Residential with a generous relocation package provided Advisor - SafetySmelting and Processing Operations - SafetyMount Isa, Queensland, AustraliaRef.No.32590 Glencore Mount Isa Mines has an exciting opportunity for a Safety Advisor to join our Smelting and Processing...
-
Senior Advisor
vor 2 Wochen
Mount Isa, Österreich Department Of Transport And Main Roads Qld VollzeitSenior Advisor (Customer Service), Transport and Main RoadsDepartment of Transport and Main Roads QLD – Mount Isa QLDThe Department of Transport and Main Roads is excited to welcome a Senior Advisor (Customer Service) to the Mount Isa Customer Service Centre.Every day is different and so are our teams.We foster an inclusive workplace culture and will...
-
Senior Advisor
vor 2 Wochen
Mount Isa, Österreich Tideri Jobbörse VollzeitSenior Advisor (Customer Service), Transport and Main Roads Department of Transport and Main Roads QLD – Mount Isa QLD The Department of Transport and Main Roads is excited to welcome a Senior Advisor (Customer Service) to the Mount Isa Customer Service Centre.Every day is different and so are our teams.We foster an inclusive workplace culture and will...
-
Advisor - Safety
vor 3 Wochen
Mount Isa, Österreich Glencore VollzeitExciting Career Development and Progression OpportunitiesMount Isa, Queensland, AustraliaResidential with a generous relocation package providedAdvisor - SafetySmelting and Processing Operations - SafetyMount Isa, Queensland, AustraliaRef.No.32590Glencore Mount Isa Mines has an exciting opportunity for a Safety Advisor to join our Smelting and Processing...
-
Advisor - Safety
vor 4 Wochen
Mount Isa, Österreich Glencore VollzeitExciting Career Development and Progression OpportunitiesMount Isa, Queensland, AustraliaResidential with a generous relocation package providedAdvisor - SafetySmelting and Processing Operations - SafetyMount Isa, Queensland, AustraliaRef.No.32590Glencore Mount Isa Mines has an exciting opportunity for a Safety Advisor to join our Smelting and Processing...
-
Advisor - Safety
vor 1 Monat
Mount Isa, Österreich Tideri Jobbörse VollzeitJob highlights Exciting Career Development and Progression Opportunities Mount Isa, Queensland, Australia Residential with a generous relocation package provided Job ID 32590 Closing date 24/10/2024 Last Updated 26/09/2024 Advisor - Safety Smelting and Processing Operations - Safety Mount Isa, Queensland, Australia Ref.No.32590 Glencore Mount Isa Mines has...
-
Senior Advisor
vor 4 Wochen
Mount Isa, Österreich Department Of Transport And Main Roads Qld VollzeitDepartment of Transport and Main Roads QLD – Mount Isa QLDEvery day is different and so are our teams.We foster an inclusive workplace culture and will support you to grow and develop in your career while maintaining a healthy work-life balance.In the role of Senior Advisor (Customer Service), you will work collaboratively with a team to provide a positive...
-
Senior Advisor
vor 2 Wochen
Mount Isa, Österreich Glencore VollzeitSenior Advisor - Environmental Approvals (14-month Fixed Term) Skip to content Senior Advisor - Environmental Approvals (14-month Fixed Term) Health, Safety & Environment (Mining, Resources & Energy) Senior Advisor - Evironmental Approvals - (14-month Fixed Term)Brisbane, Queensland, AustraliaRef. No. 41513Why consider working with us at Glencore?Glencore is...
-
Senior Advisor
vor 3 Wochen
Mount Isa, Österreich Tideri Jobbörse VollzeitDepartment of Transport and Main Roads QLD – Mount Isa QLD Every day is different and so are our teams.We foster an inclusive workplace culture and will support you to grow and develop in your career while maintaining a healthy work-life balance.In the role of Senior Advisor (Customer Service), you will work collaboratively with a team to provide a...
-
Senior Advisor
vor 4 Wochen
Mount Isa, Österreich Glencore VollzeitSenior Advisor - Environmental Approvals (14-month Fixed Term)Location: Brisbane, Queensland, AustraliaRef. No. 41513Why consider working with us at Glencore?Glencore is one of the world's largest globally diversified natural resource companies and a major producer and marketer of more than 60 commodities. Our operations comprise around 150 mining,...
-
Senior Advisor
vor 4 Wochen
Mount Isa, Österreich Glencore VollzeitSenior Advisor - Environmental Approvals (14-month Fixed Term)Location: Brisbane, Queensland, AustraliaRef.No.41513 Why consider working with us at Glencore? Glencore is one of the world's largest globally diversified natural resource companies and a major producer and marketer of more than 60 commodities.Our operations comprise around 150 mining,...
-
Senior Advisor
vor 4 Wochen
Mount Isa, Österreich Tideri Jobbörse VollzeitSenior Advisor - Environmental Approvals (14-month Fixed Term) Location: Brisbane, Queensland, Australia Ref.No.41513 Why consider working with us at Glencore?Glencore is one of the world's largest globally diversified natural resource companies and a major producer and marketer of more than 60 commodities.Our operations comprise around 150 mining,...
-
Senior - Mechanical Engineer
vor 20 Stunden
Mount Isa, Österreich Glencore Australia VollzeitMount Isa, Queensland, AustraliaRef. No. 102870Mount Isa Mines Copper Operations are currently seeking a suitably qualified Senior Mechanical Engineer to work in the MICO Hoisting department. This is a great career opportunity for an experienced Mechanical Engineer looking to widen their knowledge and expand their leadership capacity. This is a residential...
-
Metallurgist - Planning
Vor 2 Tagen
Mount Isa, Österreich Glencore VollzeitMetallurgist – Planning (6 Months Fixed-Term)Smelting & Refining, Tech Services & Planning – Production PlanningMount Isa, Queensland, AustraliaRef.No.102850 An exciting opportunity has arisen in the Smelting and Refining Technical Services department to join the production planning team, primarily supporting the Mount Isa Mines Copper and Lead Smelters....
-
Parts & Service Advisor
vor 2 Wochen
Mount Isa, Österreich Komatsu VollzeitAt Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together.We encourage people with diverse backgrounds to apply for this role. The Opportunity: The purpose of the position is to provide assistance to both internal and external customers with all queries regarding Service & Parts...
-
Parts & Service Advisor
vor 1 Monat
Mount Isa, Österreich Tideri Jobbörse VollzeitAt Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together .We encourage people with diverse backgrounds to apply for this role.The Opportunity: The purpose of the position is to provide assistance to both internal and external customers with all queries regarding Service & Parts...
-
Parts & Service Advisor
Vor 7 Tagen
Mount Isa, Österreich Komatsu VollzeitAt Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role. The Opportunity:The purpose of the position is to provide assistance to both internal and external customers with all queries regarding Service & Parts...
-
Parts & Service Advisor
vor 20 Stunden
Mount Isa, Österreich Komatsu VollzeitAt Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.The Opportunity:The purpose of the position is to provide assistance to both internal and external customers with all queries regarding Service & Parts...
-
Metallurgist - Planning
Vor 3 Tagen
Mount Isa, Österreich Glencore VollzeitMetallurgist – Planning (6 Months Fixed-Term) Smelting & Refining, Tech Services & Planning – Production Planning Mount Isa, Queensland, Australia Ref.No.102850 An exciting opportunity has arisen in the Smelting and Refining Technical Services department to join the production planning team, primarily supporting the Mount Isa Mines Copper and Lead...