Partner Experience Executive
vor 2 Monaten
Apply now Job no: 498080
Work type: Permanent Full Time
Location: Brisbane
Categories: Customer Service, Marketing and Digital
Operations Executive- Partner Experience Our BrandSpace team creates experiences that connect businesses with high-value customers in our Westfield destinations.
The team partners with businesses to build custom campaigns that include promotions, pop-ups, our SmartScreen and SuperScreen networks, digital and online platforms, and more.
As our Operations Executive- Partner Experience, reporting to the Partner Experience Manager, you will lead the delivery of retail activation in your allocated region, setting priorities and aligning goals across the key business units including BrandSpace Retail Sales & Customer Experience Teams.
You will:
Be the 'voice of our partner' and work across teams to ensure our Retail and Brand Partners have the best possible experience.Lead the delivery of retail and brand activation, setting priorities and aligning goals across our portfolio.Support our Retail and Brand Partners from arrival to departure as well as leading post-activation enquiries.Implement and manage our Retail and Brand Partner post-activation survey and response measurement, identify best practices and opportunities.Support display guidelines, presentation, and bump-in and bump-out processes.Support commercials and contracts/client agreements.Oversee the delivery of high-quality activations across the common mall.Collaborate cross-functionally with the sales team to design, implement, and deliver tailored activations.What will set you apart from the rest? You will bring previous experience in a customer-facing role or retail or event operations.
You will have:
Experience managing multiple clients and activations whilst delivering results in an agile environment.Experience working with contracts/commercial details.Excellent communication skills and experience selling concepts to internal stakeholders at all levels of the organisation.Ability to problem-solve and influence outcomes.Strong attention to detail.About us Scentre Group owns 42 Westfield destinations across Australia and New Zealand.
We create extraordinary places and experiences that connect and enrich communities.
We are focused on our customers and creating more reasons for them to visit and spend time in our Westfield destinations.
We have the capabilities and expertise within our team to design, construct, operate, manage, and market our platform.
Our workforce includes approximately 75 professions reflecting the diversity of our capabilities and talent.
We are the place where talent thrives We promise to respect, inspire, and develop you, and that you will do work that matters.
Diversity, equity, and inclusion underpin our culture, and our vision is that 'Everyone Belongs'.
We foster a workplace experience where everyone feels valued, supported, and motivated to realise their full potential.
We provide a range of benefits designed to support your wellbeing, career development, and lifestyle.
They include:
Five days paid Life Leave on top of your four weeks annual leave to use however you like (pro-rated for part-time).18 weeks gender-neutral paid parental leave with no qualifying period.Free parking at your local Westfield destination.We aspire to create a workforce reflective of the communities in which we operate and are focused on creating an inclusive and welcoming workplace.
We encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, gender identity, or life stage.
We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion, named on the 2023 Bloomberg Gender-Equality Index and accredited as a White Ribbon Australia Workplace.
Click "Apply" and complete the application form.Applications close: 22nd November unless filled earlier.Advertised: 11 Nov 2024 E. Australia Standard Time
Applications close: 22 Nov 2024 E. Australia Standard Time
Scentre Group exclusively recruits for roles based in Australia and New Zealand.
If you are contacted regarding employment opportunities with Scentre Group based in any other country, we encourage you not to disclose any personal information. We acknowledge the Traditional Owners and communities of the lands on which our business operates.
We pay our respect to Aboriginal and Torres Strait Islander cultures and to their Elders past and present.
We recognise the unique role of Maori as Tangata Whenua of Aotearoa/New Zealand.
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