Team Leader, Payments
vor 2 Wochen
Job Title
Team Leader, Payments
Job Description About Us
Rabobank is the world's leading specialist in food & agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture & are committed to adding long-term value for clients. Our commitment to our employees & clients is at the heart of everything we do.
About the role:
Rabobank's Operations Payments & Processing team is a highly engaged team centralised in Sydney. We currently have an opening for a Team Leader reporting to the Senior Manager, Payments & Processing Operations. You will be responsible for ensuring that all operations activities are accurate, timely & efficient, whilst contributing to a high level of client satisfaction.
As Team Leader, Payments you will provide independent payment & Operations services for Rabobank's Country Banking, Wholesale Banking & Rabobank Online Savings divisions in Australia. You will lead a team of Sydney-based Payment Operation Officers (comprised of a mix of Operations & Senior Operations level).
Top Role Accountabilities: Coach & develop team members; conduct regular team meetings & one-to-one coachingManage workflows & resourcingWork collaboratively across all teams & leaders across Operations & the bank more broadlyPromote risk awareness & ensure that operational risks are identified, assessed & mitigatedEnsure that payments both inwards & outwards are managed on a daily basis & meet all regulatory requirements in particular IFTI requirementsChallenge the norm through continual reassessment of processes, creating a culture of continuous improvementIdentify business needs & develop appropriate solutionsOther duties as directed To be successful, you will have: Proven people management experience in a supervisory/team leader role (ranging from hiring, coaching, conducting performance reviews, developing high performers & performance management)A minimum of 3 years' experience in a Banking Operations roleAn understanding of payment / settlement processes & systems highly regardedExcellent communication skills (written, verbal & interpersonal)A high level of accuracy & attention to detailSound analytical & problem solving skillsAn ability to prioritise tasks & meet deadlinesAn ability to remain calm under pressure What we're proud to offer you: Rabo@Anywhere is our hybrid way of working at Rabobank & for Australia, that means we have a blend of time working between the office & home.
Wellbeing leave . These 2 extra leave days support greater work/life balance & is just another way we are helping our employees to lead happier, healthier, & more fulfilling lives.
Education Assistance Program . Rabobank values the development of its people & has a great Education Assistance Program to assist with professional development.
Parental Leave that supports you & your family while giving you the freedom & flexibility to enjoy this special time (up-to 14 weeks paid leave).
Bonus and Additional Leave . We realise sometimes 4 weeks Annual Leave isn't enough At Rabobank we provide an incentive for eligible employees to receive 1 extra week Annual Leave & an option to purchase another 2 weeks Annual Leave.
Extra Insurance . Rabobank recognises that employees need to protect their financial wellbeing, in the event of serious illness, injury, or even death. Rabobank provides eligible permanent employees with employer-funded Death, TPD and Income Protection Insurance.
Rabo Workplace Giving program . As part of Rabobank's global Corporate Social Responsibility, Workplace Giving aims to encourage employees to contribute to our community. Rabo Workplace Giving program matches employee donations to selected Social Partners.
Our Values
Rabobank Australia values inclusion, belonging, & positive experiences for all. Our work environment, our benefits, & the way we live our values, "Client Driven", "Responsible", "Professional" & "Cooperative" make it a great place to work. We welcome applicants from diverse backgrounds.
If you'd like to discuss how we can make our opportunities more accessible to you, please let a member of the Talent Acquisition team know.
Applicants must hold valid work rights for this role.
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