Customer Engagement Manager

vor 10 Stunden

Central Coast, Österreich Ryder System, Inc. Vollzeit

Customer Engagement Manager - SalesCustomer Engagement Manager - SalesApply locations USA - Miami FL 33172 time type Full time posted on Posted Yesterday job requisition id R130680Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.BUILD ON YOUR SALES CAREER WITH A COMPANY THAT HAS A FUTURE.At Ryder, our most important competitive advantage is our people.
CULTURE-INTEGRITY-FAMILY.
As a CEM, you'll be part of a dynamic team, equipped to succeed and empowered to develop your sales career.
Ryder continues to move the transportation industry forward.
As an innovative outsourced solutions provider, we enable commerce to flow reliably, efficiently, and safely.Top Technology Provider for Food & Beverage Supply ChainTop Third Party Logistics (3PL) Provider to the Retail IndustryLargest Electric Truck Footprint in the USSummaryThe Customer Engagement Manager (CEM) position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed Maintenance, Lease Financing and Fleet Management Services) by utilizing the Ryder Sales Process.
The CEM's book of business will typically consist of smaller less complex Local accounts with power fleet size opportunities of 1-4 units, smaller less demanding National accounts, and smaller coordinated accounts whereby the economic buyer is not at this location(s).The position requires ground travel and includes salary, mileage reimbursement, company cell phone, and excellent monthly commission potential.
Some travel may apply for training.
We also offer a full benefits package, 401k employer match, and a discount on sharesEssential FunctionsAttain or exceed assigned sales quotas and profit targets.
Maintain regular and consistent in-person and virtual contact with customers to meet customer requirements.
Develop a sales penetration plan to expand Ryder's wallet share.Ensure contracted services are delivered to customers.
Orchestrate the development of a productive working relationship with the customer.Proactively anticipate problems through continuous dialogue with customer & Ryder staff.
Supply customer with information regarding operational performance.Customer Education - Providing customers with information on new services, changes in policies, and best practices for using the leased trucks efficiently.Training and improvement of sales skills, industry knowledge, and personal growth needs.Additional ResponsibilitiesPerforms other duties as assigned.Skills and AbilitiesSales skills, RequiredAccount Management skills, RequiredNegotiation skills, RequiredContractual leasing, RequiredPricing, RequiredQualificationsBachelor's degree in business, marketing, or transportation, or equivalent experience, Required2 years or more experience providing service to customers, Required2 years or more experience selling to customers, RequiredTravelYes, Greater than 60%Job CategoryOutside SalesCompensation Information :The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.Compensation ranges for the position are below:Pay Type :SalariedMinimum Pay Range :$56,000Maximum Pay Range :$60,000The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.Benefits Information :For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.Security Notice for Applicants:Ryder will only communicate with an applicant directly from a (@ryder.com) email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.
During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at or 800-793-3754.Current Employees:If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.#J-18808-Ljbffr

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