Warehouse Manager

Warehousing, Storage & Distribution (Manufacturing, Transport & Logistics)
The Woodhouse Timber Company is an Australian owned and established business that services the Queensland, New South Wales, ACT, Victorian, South Australian and Western Australian markets with premium building products.
Operating under an exclusive wholesale supply chain model, Woodhouse distributes its product ranges through a recognised network of Building Material and Hardware Merchants; Home Centre Outlets; and Truss and Wall frame manufacturers.
Our range includes Structural and Decorative Remanufactured Plantation Pine products for internal and external building projects and applications.
We currently have a permanent full-time position for a Warehouse Manager at our Smithfield NSW warehouse.
KEY PURPOSE: This role is responsible for the efficient and effective management of all warehouse and office activities whilst ensuring that all safety aspects are adhered to.
A key focus of this role is to support the execution of Woodhouse's vision:
"We are fast, flexible and frequent, providing customers with quality products and service, futureproofing our business". This hands-on and labor-intensive role will be directly responsible for the entire warehouse, office, and all the necessary procedures and processes.
Strong focus must be placed on customer service, time management, meeting delivery deadlines, and the ability to multi-task.
MAJOR OBJECTIVES: Compliance with all safety and environmental procedures/responsibilities.Maintaining and implementing all workplace health and safety procedures to ensure that the work site (including the office) is safe for all workers, visitors, and customers, including following the Safe Operating Procedure (SOP) when working alone.Efficient and effective management of warehouse and office staff and activities.Use of the WMS (Warehouse Management System) HighJump and ERP (NetSuite) to optimise warehouse performance.Motivate the workforce to ensure that products are stored and shipped out accurately and efficiently.Ensure proper transport, packaging, and placement of products.Management of inventory (cycle counts, receiving, maintaining, restoration, replenishing, and rotation of stock), including damages.Customer Service – work with Customer Service Hub to:Respond to necessary calls and email enquiries.Monitor EDI and order entry.Book transport.Adherence to all safety regulations and legislative requirements.Ensure necessary company inductions are completed by self and any other staff before undertaking any tasks that require an induction (Manual handling; forklift safety; lifting and changing forklift gas; racking; working alone).Manage the effective implementation of the chain of custody process.Manage the warehouse and office to ensure all areas are kept clean and tidy from scrap and hazardous materials.
Ensure that appropriate products are recycled or disposed of correctly, along with reporting any safety hazard concerns.Ensure that safe and environmentally acceptable working methods and practices are implemented and carried out across the warehouse activities.Promote total job safety and environmental awareness to employees, subcontractors and all persons in the job vicinity, stressing the importance of safe work practices and environmental protection.Ensure that hazards are identified, risk assessed, and control measures planned and implemented in consultation with relevant employees and as authorised by the Regional Warehouse Operations Manager.KEY ACCOUNTABILITIES: SAFETY Be a Woodhouse Timber Safety Champion and understand the responsibilities of this role.Ensure adherence to the Woodhouse Timber Health and Safety Manual and its policies and procedures.Act diligently to ensure all Risk and Safety Assessments are completed using the appropriate forms and documents.Manage cleanliness of the office, toilets, kitchen, and outside eating area.MANAGEMENT & PLANNING Support and direct activities to ensure completion in accordance with Company plans and procedures.Manage warehouse activities in accordance with metrics and targets to ensure all work is completed on time and within budget, while constantly ensuring the planning, safety and environmental requirements are met.Provide constant support and direction to personnel to ensure all staff have a clear understanding of their daily tasks and company goals.Create and maintain a positive working environment.Hold self and staff accountable.Ensure all activities are performed in compliance with the requirements of the relevant specifications, codes, and standards of the Company.Timely submittal of reports (i.e., shift reports, toolbox forms, risk assessments, incident reports and monthly reports).Assess and allocate priorities, as necessary.Have a thorough understanding of all work documentation around processes and procedures (including Job Aids), and ensure they are being followed, maintained, and adhered to.Ensure all personnel are inducted and trained in their role and responsibilities and are competent to perform the duties allocated to them.Conduct training, development, and onboarding for any staff that require it, including new staff members.Assist in the recruitment of new employees, if requested.Prepare and present Toolbox and Safety Team meetings which are relevant to the team in consultation with the Regional Warehouse Operations Manager.Establish and maintain a filing system (Proof of Delivery & Delivery Docket).Develop and maintain effective relationships with sales representatives.OPERATIONAL Manage all monthly responsibilities of Inventory shift.Manage daily work assignments for warehouse staff.Maintain machinery, ensuring equipment pre-starts are undertaken and serviced when needed.Manage all incoming and outgoing stock (including liaising with transport and shipping companies), ensuring that all stock is accurately and efficiently received, cycle counted, documented, loaded/unloaded, and stored correctly.Inventory management – receiving, maintaining, cycle counting, restoration and rotation of stock.Move stock while safely applying and using safe lifting practices, including materials up to 35kg.Conduct monthly stock takes (cycle counts) on the branch's inventory, as well as specific counts on product groups to ensure that inventory is correct and accurate at all times.Requisition and maintenance of minor materials and consumables as required (including, but not limited to, Gas for forklifts, and wrapping/strapping materials).Manage the regular (daily/weekly) replenishment and re-loading of the loose pick bins – no bins should ever be completely empty.Manage care of product ensuring that all stock is always handled correctly to avoid damage - all stock must be well-maintained and labeled.Follow company packing procedure, ensuring that enough packaging material is being used when preparing orders to avoid 'in transit' damage.Liaise professionally and politely with truck drivers ensuring that the best service possible is offered at all times.Work autonomously and alone ensuring your own health and safety, when necessary.Promote the professional image of the Company's operations; andAny other duties as may be required by the Company.QUALIFICATIONS/KEY/SKILLS/COMPETENCIES/PERSONAL ATTRIBUTES: Minimum 3 years' experience within a leadership role in a warehouse environment (Timber Industry preferred, not necessary).Knowledge of inventory and supply chain management.RF Scanning experience.Ability to work autonomously.Possess forklift licence & must be confident in usage of forklift in a warehouse environment.Sound working knowledge of Health and Safety requirements and implementation.Strong and proven ability to lead, direct and manage groups of diverse employees.Excellent organisation and efficient time management skills.Ability to meet deadlines and work well under pressure.Strong verbal and written communication skills.Ability to problem solve and make sound decisions under pressure.Previous warehouse, pick, and packing experience; andCertificate III Warehousing Operations (not essential but will be highly regarded).AUTHORITIES: Authority to immediately stop any works or part works or specified activities directly affected by hazards or potential hazards without adequate control measures in place or where there is a high risk of incident.
Resolution of the issue is to be with the relevant Regional Warehouse Operations Manager, or in their absence, the Director of Operations.WORKING RELATIONSHIPS: The Warehouse Manager reports directly to the relevant Regional Warehouse Operations Manager.From time to time may liaise with Heads of Departments (i.e., HR, Supply Chain & Logistics Manager, CFO & General Manager – Commercial, Senior Manager Operational Excellence); andWork closely with the Customer Service Hub.TRAVEL: Ad hoc travel will be required to interstate warehouse locations for training and development.Employee Benefits: Company uniforms provided.Employee Assistance and Wellbeing program.Discounted Private Health Insurance.Discounted Gym Membership.Regular functions (i.e.
Staff Monthly lunches, mid/end year parties) compliments of Woodhouse.Supportive friendly culture and environment.Opportunity for training and career development.Woodhouse embraces and values equity, inclusion, and diversity, along with a strong commitment to Safety.
If you are looking for the next step in your career and want to work for a company where you are genuinely appreciated and supported, apply now
Please note only those candidates successfully shortlisted will be contacted. No recruitment agency applications please. Your application will include the following questions:
Do you have experience working with logistics, freight & delivery services?Which of the following statements best describes your right to work in Australia?Do you have experience with inventory management?How many years' experience do you have as a warehouse manager?Which of the following forklift licences do you have?Do you have a current Australian driver's licence?What's your expected annual base salary?Have you worked in a role which requires a sound understanding of OH&S/WHS? #J-18808-Ljbffr