Aged Care Quality And Safety Commission | Assistant Director, Registry
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About the Aged Care Quality and Safety Commission
The Aged Care Quality and Safety Commission (the Commission) was formed on 1 January 2019.
We work to improve the lives of older people by maintaining the integrity of the aged care system.
As the single independent regulator of Australian Government aged care services, we offer a variety of interesting and challenging jobs across most capital cities.
It is an exciting time to join the Aged Care Quality and Safety Commission, with major reforms underway to improve aged care in Australia.
You will be contributing to our role as the national regulator to safeguard and protect older Australians receiving aged care services.
About the Team
The Provider Registration function is a key element of the new aged care regulatory model.
It will change the way providers enter the system and is part of the Australian Government's new model for regulating aged care.
Provider registration was introduced under the new Aged Care Act Bill which is expected to come into effect 1 July 2025.
More information about the Reform changes for providers is available on the Commission's website.
To support this new function, the Commission is establishing a Provider Registrations team which will be responsible for assessing and registering entities seeking to deliver aged care services.
This team will be established from the current Provider Approvals team which currently assesses applicants who seek to provide residential, home, and flexible care under the Aged Care Quality and Safety Commission Act 2018.
About the Role
Reporting to the Director, you will work closely with other Assistant Directors in the national team responsible for making critical decisions on the approval of entities seeking to become approved Aged Care providers under the new Aged Care Act.
This is an Executive leader role which involves providing leadership, strategic guidance and operational oversight to ensure robust recommendations and alignment with legislative requirements.
You will be responsible for ensuring teams deliver on expected outcomes and follow operating policies and procedures, working with enabling business areas to review and update internal and external facing resources, contribute to workforce management and resourcing, support staff with training needs, support or deliver on fact-based decision making, identifying and referring cases for investigation or compliance case management and proactively work with audit colleagues to gather intelligence for registration assessments and registration decisions.
From time to time, you will have responsibility for managing or significantly contributing to projects that support the registration function of the Commission.
You will be expected to have or be able to quickly gain an understanding of aged care and the aged care reforms to be implemented under the new Aged Care Act and will be required to draw on this knowledge as a subject matter expert.
Position duties include, but are not limited to:
Provide strong leadership, coaching, and oversight to Senior Assessors and other junior staff, ensuring team functions are delivered efficiently and at a high standard.
Foster a collaborative environment focused on continuous improvement, accountability, and professional development.
Exercise sound judgment in reviewing and approving complex cases, ensuring all decisions align with the new Aged Care Act and regulatory obligations.
Support informed decision-making by overseeing the preparation of high-quality recommendations for the Delegate.
Identify, assess, and manage risks associated with provider assessments.
Refer cases for compliance investigations or audits where necessary and oversee the development and implementation of compliance and risk assessment programs.
Oversee the preparation of complex documentation, including regulatory notices, compliance referrals, statements of reasons, and recommendations.
Ensure accuracy, clarity, and adherence to legislative standards.
Lead the creation and implementation of standard operating procedures, risk management strategies, and compliance protocols to ensure consistent, informed decision-making.
Apply and interpret federal legislation within a regulatory framework, ensuring compliance with the new Aged Care Act and support of evidence-based decision processes.
Build and maintain professional relationships with aged care providers, internal stakeholders, and external government entities.
Use effective communication to promote understanding of provider obligations and compliance under the new Aged Care Act.
Support the Commission's strategic objectives by identifying emerging issues, providing recommendations for policy adjustments, and aligning team priorities with organisational goals.
Prepare operational reports, briefings, and policy papers for senior management, offering insights that inform strategic planning and regulatory alignment.
Contribute to procurement activities and/or contract management when required.
Perform other duties and tasks to support team goals and organisational needs, adapting to the regulatory environment's evolving demands.
Salary offered will be between $114,247 - $130,300 per annum depending on skills and experience.
In addition, 15.4% superannuation will be paid.
Roles are offered on an Ongoing/Non-Ongoing basis, with non-ongoing roles offered for an initial period of up to 12 months, with the possibility of one extension up to an additional 12 months.
Applications close on Sunday 5th January 2025, 11:30PM AEDT.
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