Front Office Team Leader
vor 1 Monat
Peppers Beach Club, 20 -22 Davidson Street, Port Douglas, Queensland, Australia Req #2970
Tuesday, 8 October 2024
Peppers Beach Club is situated in the heart of Port Douglas, one hour's drive north of Cairns in Far North Queensland.
The property combines beautifully appointed accommodation consisting of spa suites, two and three-bedroom apartments, and penthouses all within walking distance to four-mile beach and the main street where you will find an array of local shopping options.
Guests enjoy a lagoon-style pool surrounded by lush palm trees where they can enjoy food and beverage offerings day and night from KOKO Poolside Bar & Kitchen.
Purpose As the Front Office Team Leader, your role is pivotal in shaping exceptional guest experiences and ensuring the smooth operation of our front desk.
With your enthusiastic guidance, you will inspire the Front Office crew to excel in their roles and consistently deliver outstanding customer service.
Primary Responsibilities Lead the Front Office team collaboratively, jointly crafting unforgettable service experiences.Approach guest challenges like an intrepid explorer, relentlessly seeking solutions that ignite smiles.Extend the warmest welcome, providing training to onboard new team members.Maintain an atmosphere of positivity, exuding an unwavering "can-do" attitude when addressing challenges.Skills and Experience Experience as a Guest Service Agent or Receptionist, ready to flex your leadership skills and take the next step in your career.The knack for juggling multiple tasks, thriving under pressure, and quick thinking to address issues or guest concerns is a must.Proficiency in using reservation and property management systems is a plus.Willingness to embrace a flexible rotating roster, including occasional evening, weekend, and public holiday shifts.Proactive problem solver with a knack for delivering exceptional guest experiences through creative approaches.At Accor, we welcome you as you are.
We help you grow and learn, so that work brings purpose to your life.
By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.
Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours.
We invite you to APPLY NOW.
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Front Office Team Leader
vor 1 Monat
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