Account Manager
vor 1 Monat
Account Manager - FinTech
Are you ready to make a change and join a team dedicated to a reliable SaaS FinTech product? Do you have experience as an Account Manager and a passion to work for a product that works? If you're eager to advance your career in Revenue or Account Management with a reputable FinTech organisation, we have the perfect opportunity for you
Who we are, what we do & why we do it?
Dext is the market leader in accounting & bookkeeper automation software, trusted by over 500,000 SMBs worldwide. Our suite of tools makes accountants more productive, profitable and powerful. In doing so we give them back the most precious commodity, time, which they can then use to add greater value to their clients.
Dext operates across Europe, North America and APAC, with an expanding SaaS product portfolio. It's a fabulous opportunity to make your mark and join our team in Australia to be part of one of the world's leading FinTech solution providers.
In helping Dext retain and support our valued partners, this role focuses on responding to partner escalations and requests to change their contractual terms, with the goal of minimising downsell and churn. Collaborate with customer service and account management teams to help us maintain our excellent reputation and support the growth of the Australia market by helping make our partners feel they are supported and receiving great value from their subscription.
The Role - what you'll do:
Act as the main point of contact in all matters relating to client concerns and needs.
Build and strengthen client relationships to achieve long-term partnerships.
Introduce new, additional and premium products to your account portfolio, establishing your Partner's needs and pain-points to provide solutions.
Maintain accurate client records, keeping track of any contract updates and renewals.
Use our passive account management (PAM) tools and your market awareness to prospect and forecast selling opportunities.
Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients.
Increase monthly recurring revenue and average invoice value via upsell and cross-sell activity.
Develop strong relationships with decision-makers and key stakeholders, working alongside colleagues to ensure a seamless buying and deployment process.
Develop a successful buyer journey, supporting and creating a positive experience for your customers, mitigating contraction churn and cancellation.
Requirements
About You - What We Are Looking For:
Proven experience as an Account Manager in a B2B SaaS environment.
Strong active listening skills, with the ability to foster meaningful client relationships.
Demonstrated proactive, strategic collaboration across functions and teams.
Confident in delivering expert-level consultative sales, with a willingness to challenge the status quo.
Skilled at managing diverse portfolio segments, tailoring outreach based on partner needs and current priorities.
Deep understanding of customer businesses, using insights to teach new ways for them to compete more effectively.
Applies industry expertise to disrupt traditional thinking, while maintaining diplomacy and empathy.
Consistently builds trust with partners, delivering advice that is valued and embraced.
Experience in high-growth or change-driven environments.
Excellent written and verbal communication skills.
Strong business acumen with the confidence to prioritise and manage time effectively.
Proven ability to deliver impactful product demonstrations.
Desired but not essential:
Possess excellent customer service skills and experience.
Excellent English proficiency in verbal and written communication.
You have a self-starter mentality and you lean into curiosity and creativity in the face of a challenge.
Strong relationship-building skills and problem-solving skills.
Flexibility, reactivity and ability to adapt your work to peaks in activity with rigour and organisational skills.
Have working rights in Australia.
What you will be part of - our values, culture and behaviours:
We are a highly ambitious, innovative, market-leading FinTech. We are a global, Private Equity backed business (HgCapital), but we have the dexterity and pace of a scale-up. We are uncompromising in our desire to achieve our best, day-in day-out, and we have three clear values which guide everything we do:
Be Brave - Everyone in the company has a voice to challenge ideas and the status quo.
Be Exceptional - We set high standards for ourselves. We aim to be exceptional at what we do.
Be Together - We are one team. There is no such thing as individual success without team success.
Our behaviours are how we practically live and breathe our values and are an essential part of life at Dext. Our behaviours guide us and inform how we communicate, collaborate and support each other. They are:
Be Diverse, be Courageous, be Considerate, be Transparent, be Focused, be Accountable, and above all, be Dexterous
Benefits
What we will give you - the perks:
Inclusive and friendly culture
Competitive salary + Commission + Superannuation
An additional 3 days of annual leave, per year
Paid Birthday Day Off
Flexible working (Hybrid) with CBD office
Health & Wellbeing Allowance
Private Health Insurance Contribution
Access to L&D training platforms i.e. LinkedIn Learning
Regular social team events
#J-18808-Ljbffr
-
Account Manager
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitWe specialize in the recruitment of high-quality candidates in the Technology sector.We have an excellent opportunity for an Account Manager / Business Development Manager to join a leading technology provider.Account Manager / Business Development Manager's Core Duties Build revenue growth Develop and retain customers Foster and build upon key client...
-
Account Manager
vor 1 Monat
Sydney, Österreich Adyen VollzeitAdyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to...
-
Accounts Manager
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitAccounts Manager Location: North Sydney, AU Date: 10 Oct 2024 Application closing date: 01/11/2024 ROLE SUMMARY: As the newest member of our co-educational, non-denominational, independent school network, Reddam House North Shore continues the tradition of inspiring students to reach their full potential in a nurturing environment.Our unique philosophy...
-
Account Manager
vor 2 Wochen
Sydney, Österreich Efm VollzeitAt the heart of our service offering are our people and our promise to deliver a no better logistics experience.efm Logistics is leading as the largest 4PL provider in Australia & NZ, meaning we do much more than just ship goods.We design, build, manage and provide integrated, optimised supply chain solutions.We are looking for a strategic Account Manager to...
-
Account Manager
vor 2 Wochen
Sydney, Österreich Stopgap Limited VollzeitWe're looking for a dynamic Account Manager or Senior Account Manager who excels in organisation, has an eye for detail, and brings a can-do attitude to every project. In this role, you'll play a critical part in delivering top-tier creative / promotional campaigns, balancing client needs, timelines, and budgets with ease.You2- 3 years in an agency...
-
Account Manager
vor 2 Monaten
Sydney, Österreich Adyen VollzeitAdyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to...
-
Account Manager
Vor 3 Tagen
Sydney, Österreich Willis Towers Watson VollzeitDescriptionWe are seeking an experienced Account Manager for our Global Inwards - Corporate Risk team The successful candidate will be responsible for and have experience in all aspects of client servicing to maintain and grow an existing book of incoming network accounts, liaising with our overseas producing offices and providing high-level advice,...
-
Account Manager
Vor 3 Tagen
Sydney, Österreich Willis Towers Watson VollzeitDescriptionWe are seeking an experienced Account Manager for our Global Inwards - Corporate Risk team The successful candidate will be responsible for and have experience in all aspects of client servicing to maintain and grow an existing book of incoming network accounts, liaising with our overseas producing offices and providing high-level advice,...
-
Accounts Manager
vor 1 Monat
Sydney, Österreich Inspired VollzeitAccounts ManagerLocation: North Sydney, AU Date: 10 Oct 2024 Application closing date: 01/11/2024 ROLE SUMMARY:As the newest member of our co-educational, non-denominational, independent school network, Reddam House North Shore continues the tradition of inspiring students to reach their full potential in a nurturing environment.Our unique philosophy...
-
Account Manager
vor 2 Monaten
Sydney, Österreich Hitachi Energy Australia Pty Ltd VollzeitDescription Mission statement: This position will sell Hitachi Energy products and solutions at named accounts to achieve order budgets.Specific focus on mining, transport, and power generation customers in the allocated geography.Develop, implement, and manage the account(s) strategy focused on growth, profitability, and customer satisfaction.Coordinate the...
-
Account Manager
vor 1 Monat
Sydney, Österreich Hitachi Vantara Corporation VollzeitDescription Mission statement:This position will sell Hitachi Energy products and solutions at named accounts to achieve order budgets. Specific focus on mining, transport and power generation customers in the allocated geography. Develop, implement and manage the account(s) strategy focused on growth, profitability and customer satisfaction. Coordinate the...
-
Account Manager
vor 1 Monat
Sydney, Österreich Hitachi Energy Australia Pty Ltd VollzeitDescriptionMission statement:This position will sell Hitachi Energy products and solutions at named accounts to achieve order budgets.Specific focus on mining, transport, and power generation customers in the allocated geography.Develop, implement, and manage the account(s) strategy focused on growth, profitability, and customer satisfaction.Coordinate the...
-
Account Manager
vor 2 Monaten
Sydney, Österreich Hitachi Vantara Corporation VollzeitDescription Mission statement:This position will sell Hitachi Energy products and solutions at named accounts to achieve order budgets Specific focus on mining, transport and power generation customers in the allocated geography. Develop, implement and manage the account(s) strategy focused on growth, profitability and customer satisfaction. Coordinate the...
-
Account Manager
vor 1 Woche
Sydney, Österreich Capital-E Marketing And Events VollzeitAgency Account Management (Advertising, Arts & Media)Full timeCAPITAL-e provides creative marketing programs, events and experiences that help our customers build relationships with those who matter most. Our transparent and holistic approach focuses on establishing, nurturing and sustaining these relationships in a way that's authentic to our customer's...
-
Account Manager
vor 1 Woche
Sydney, Österreich Capital-E Marketing And Events VollzeitAgency Account Management (Advertising, Arts & Media)Full timeCAPITAL-e provides creative marketing programs, events and experiences that help our customers build relationships with those who matter most.Our transparent and holistic approach focuses on establishing, nurturing and sustaining these relationships in a way that's authentic to our customer's...
-
Account Manager
vor 1 Monat
Sydney, Österreich Havas Group VollzeitAgency:Host/HavasJob Description Summary:Havas Host is on the hunt for an awesome Account Manager to join our Sydney-based agency. This would be working across a large FMCG portfolio as well as a tourism body.Job Description:Havas Host is on the hunt for an awesome Account Manager to join our Sydney-based agency. This would be working across a large FMCG...
-
Account Manager
vor 2 Wochen
Sydney, Österreich AustCorp Executive VollzeitThe CompanyMy client, a leading contract manufacturer in Australia, has been a trusted name in the pharmaceutical manufacturing sector for over 20 years. Known for its commitment to quality and innovation, the company has earned multiple awards for excellence in manufacturing. They offer a full range of services dedicated to delivering high-quality products...
-
Account Manager
vor 2 Wochen
Sydney, Österreich AustCorp Executive VollzeitThe CompanyMy client, a leading contract manufacturer in Australia, has been a trusted name in the pharmaceutical manufacturing sector for over 20 years. Known for its commitment to quality and innovation, the company has earned multiple awards for excellence in manufacturing. They offer a full range of services dedicated to delivering high-quality products...
-
Account Manager
vor 2 Wochen
Sydney, Österreich Stopgap Limited VollzeitWe're looking for a dynamic Account Manager or Senior Account Manager who excels in organisation, has an eye for detail, and brings a can-do attitude to every project.In this role, you'll play a critical part in delivering top-tier creative / promotional campaigns, balancing client needs, timelines, and budgets with ease.You 2- 3 years in an agency...
-
Account Manager
vor 1 Monat
Sydney, Österreich Dhl Supply Chain VollzeitAccount & Relationship Management (Sales)Full timePartner With Our Industry Leading CustomersAs an Account Manager at DHL, you will be the 'glue' between our operations, customers and wider business. You will overcome daily logistical challenges to ensure warehouse operations run smoothly. In a fast-paced environment, where every day is different, you'll...
