Accor Hotels | Assistant Front Office Manager | Lake Macquarie
vor 1 Monat
REF38512G
MEA SPAC
Work your Way to Sydney
We are seeking a passionate and guest-obsessed Assistant Front Office Manager who has experience in a similar role to join our dynamic team.
Reporting directly to the Front Office Manager, you will play a crucial role in ensuring the smooth operation of our hotel, maintaining high standards of guest satisfaction, and supporting our front office team.
Job Description
As our Assistant Front Office Manager, you will support:
Assisting the Front Office Manager in managing a team of Front Office professionals, ensuring guest experience is at the forefront at all times.
Developing, maintaining, and implementing standard operating procedures for the Department.
Training & developing your team members, taking pride in their successes.
Participating in the recruitment of new team members.
Qualifications
You'll truly shine in this role with:
Previous experience in a similar role with proven success.
Motivation to take your career to the next level.
A 'can-do' attitude and a genuine passion for guest experience.
A coaching & mentoring mindset to support your team's growth & performance.
Experience with OPERA PMS highly advantageous.
This is a hands-on role, in a supportive and close-knit team environment.
You will assist in managing your team and be exposed to all facets of the Hotel operation as you work closely with other Departments within the Hotel.
Additional Information
At Accor, we are committed to ensuring our people #feelwelcome and #feelvalued by creating an inclusive and supportive environment.
We offer:
A fun, diverse & inclusive culture where we value you being the Real Deal .
Career progression opportunities as far as the eye can see.
Extensive local, national, and international discounts on Accommodation, Food and Beverage, and other hospitality benefits.
A team that is all about development, giving you endless opportunities to grow and progress in your career.
You must have valid and current working rights in Australia.
If this sounds like your next step, please apply today to see where a conversation could take you.
We can't wait to hear from you
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