Cv-Library | Service Desk Team Leader
Vor 4 Tagen
Job Title: Service Desk Team Leader
Location: Perth (Hybrid Working)
Salary: Up to £37,000
My Client has just released an exciting opportunity for a Service Desk Team Leader to join a dynamic and innovative organisation based in Perth, working on a hybrid basis.
As the Service Desk Team Leader, you will oversee a team of skilled service desk analysts, ensuring the delivery of high-quality IT support to end-users.
You'll play a pivotal role in driving the team's performance, fostering a culture of excellence, and ensuring the smooth operation of the service desk function.
Key Responsibilities Lead, mentor, and develop a team of service desk analysts to achieve performance targets and deliver exceptional service.
Monitor and manage service desk workflows, ensuring SLAs and KPIs are met.
Act as an escalation point for complex technical issues, providing hands-on support where necessary.
Collaborate with other IT teams to resolve incidents and implement process improvements.
Prepare and deliver regular performance reports to senior management.
Champion best practices and promote a customer-focused approach across the team.
About You You'll be a confident leader with a strong technical background and excellent interpersonal skills.
Your proactive approach and ability to inspire a team will be key to your success in this role.
Essential Skills and Experience Proven experience in a service desk or IT support role, with leadership or supervisory responsibilities.
A good understanding of ITIL frameworks and incident management processes in addition to an ITIL qualification (preferred) with experience in team leadership.
Technical expertise in Windows, iOS, Android, Microsoft 365, Active Directory, and networking (TCP/IP, DNS, DHCP).
Proactive and organised, with the ability to manage multiple tasks and deadlines.
Excellent communication skills, with the ability to engage effectively with stakeholders at all levels.
A passion for coaching and developing team members to reach their full potential.
What's on Offer?
Competitive salary of up to £37,000.
Hybrid working model, offering flexibility and work-life balance.
Opportunities for professional development and training.
A supportive and collaborative team culture.
#J-18808-Ljbffr
-
Service Desk Team Leader
Vor 4 Tagen
Perth, Österreich Cv-Library VollzeitJob Title: Service Desk Team LeaderLocation: Perth (Hybrid Working)Salary: Up to £37,000My Client has just released an exciting opportunity for a Service Desk Team Leader to join a dynamic and innovative organisation based in Perth, working on a hybrid basis.As the Service Desk Team Leader, you will oversee a team of skilled service desk analysts, ensuring...
-
Domestic Energy Assessor
vor 1 Woche
Perth, Österreich Cv-Library VollzeitJob Opportunity: DEA/Stock Condition SurveyorTSA Surveying are currently working in partnership with a prominent building consultancy looking to add a contract DEA to their team in Perth & Fife.Role Overview: As a Stock Condition Surveyor/DEA, you will use a tablet to record the condition of various social housing properties.Your responsibilities will...
-
Nursery Manager
Vor 6 Tagen
Perth, Österreich Cv-Library VollzeitFarmhouse Living Meets a Great Career Opportunity Are you ready to dig into a hands-on role where every day brings something new, all while enjoying a stunning countryside lifestyle?Our client is a long-established, family-run business looking for a passionate and motivated Nursery Manager to join their team.Here's the deal: This business covers 5 hectares...
-
Cv-Library | Van Driver | Perth
vor 2 Wochen
Perth, Österreich Tideri Jobbörse VollzeitAre you a Van Driver looking for work in the Perth area?Driver Hire Perth are looking to recruit an experienced Van Driver to support our customer with their deliveries across Perthshire.Our customer is a local plumbers merchant, and you will make deliveries to new build housing sites.This role will involve some manual handling, as you'll be expected to load...
-
Cv-Library | Supervisor
Vor 4 Tagen
Perth, Österreich Tideri Jobbörse Vollzeit7H SUPERVISORClaire's - A Career that's always in stylePart-Time Manager/3rd Key Holder OpportunityAbout the RoleAs a 3rd Keyholder at Claire's, you will be responsible for:Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving salesIn the absence of any other management they may open and close the...
-
Domestic Energy Assessor
Vor 7 Tagen
Perth, Österreich Cv-Library VollzeitJob Opportunity:DEA/Stock Condition SurveyorTSA Surveying are currently working in partnership with a prominent building consultancy looking to add a contract DEAto their team in Perth & Fife.Role Overview:As a Stock Condition Surveyor/DEA, you will use a tablet to record the condition of various social housing properties.Your responsibilities will...
-
Cv-Library | Domestic Energy Assessor
Vor 4 Tagen
Perth, Österreich Tideri Jobbörse VollzeitJob Opportunity:DEA/Stock Condition SurveyorTSA Surveying are currently working in partnership with a prominent building consultancy looking to add a contract DEAto their team in Perth & Fife.Role Overview:As a Stock Condition Surveyor/DEA, you will use a tablet to record the condition of various social housing properties.Your responsibilities will...
-
Warehouse Operative
Vor 7 Tagen
Perth, Österreich Cv-Library VollzeitRECRUITMENTiQ is working in partnership with a global market leading manufacturer of livestock handling and animal management systems.An innovative and progressive company with an impressive global footprint across New Zealand, Australia, UK, and North America, they are renowned for supplying leading edge, quality-built cattle and sheep handling equipment...
-
Case Administrator
vor 1 Woche
Perth, Österreich Cv-Library VollzeitAre you an Administrator keen to put your skills to good use with a thriving business?This business prides themselves on delivering exceptional customer service and providing tailored financial solutions to their clients.They have built a reputation on professionalism, trustworthiness, and expertise in the mortgage and industry.Responsibilities of the role...
-
Cv-Library | Operations Supervisor | Perth
vor 1 Woche
Perth, Österreich Tideri Jobbörse VollzeitOur client currently manages, maintains and improves thousands of kilometers of Scottish trunk road including bridges and structures through some of the most scenic, but challenging, parts of the country.They currently have an exciting new vacancy of an Operations Supervisor to join their team within the Perth Depot, working fulltime and also being on...
-
Cv-Library | Domestic Energy Assessor | Perth
vor 1 Woche
Perth, Österreich Tideri Jobbörse VollzeitJob Opportunity: DEA/Stock Condition Surveyor TSA Surveying are currently working in partnership with a prominent building consultancy looking to add a contract DEA to their team in Perth & Fife.Role Overview: As a Stock Condition Surveyor/DEA, you will use a tablet to record the condition of various social housing properties.Your responsibilities will...
-
Warehouse Operative
vor 1 Woche
Perth, Österreich Cv-Library VollzeitRECRUITMENTiQ is working in partnership with a global market leading manufacturer of livestock handling and animal management systems.An innovative and progressive company with an impressive global footprint across New Zealand, Australia, UK, and North America, they are renowned for supplying leading edge, quality-built cattle and sheep handling equipment...
-
Maintenance Assistant
vor 1 Woche
Perth, Österreich Cv-Library VollzeitABOUT THE ROLEAs a Maintenance Assistant at a Barchester care home, you'll help to create the safe and attractive surroundings that enable us to give our residents the quality care and support they deserve.It's important that our homes give the right first impression and that every area is always well-maintained.The role of Maintenance Assistant offers...
-
Operations Supervisor
vor 1 Woche
Perth, Österreich Cv-Library VollzeitOur client currently manages, maintains and improves thousands of kilometers of Scottish trunk road including bridges and structures through some of the most scenic, but challenging, parts of the country.They currently have an exciting new vacancy of an Operations Supervisor to join their team within the Perth Depot, working fulltime and also being on...
-
Operations Supervisor
vor 1 Woche
Perth, Österreich Cv-Library VollzeitOur client currently manages, maintains and improves thousands of kilometers of Scottish trunk road including bridges and structures through some of the most scenic, but challenging, parts of the country.They currently have an exciting new vacancy of an Operations Supervisor to join their team within the Perth Depot, working fulltime and also being on...
-
Operations Supervisor
vor 1 Woche
Perth, Österreich Cv-Library VollzeitOur client currently manages, maintains and improves thousands of kilometers of Scottish trunk road including bridges and structures through some of the most scenic, but challenging, parts of the country.They currently have an exciting new vacancy of an Operations Supervisor to join their team within the Perth Depot, working fulltime and also being on...
-
Cv-Library | Security Engineer | Perth
vor 1 Woche
Perth, Österreich Tideri Jobbörse VollzeitAre you an experienced Security Engineer?Have you worked in the Energy or Utilities sector?Do you have experience with digital systems that keep the lights on, SCADA, and Distributed Control Systems?If so, I have a fantastic new role with a leading energy company who have significant growth plans.In this role, you will be overseeing new and changed digital...
-
Supervisor
Vor 6 Tagen
Perth, Österreich Cv-Library Vollzeit7H SUPERVISORClaire's - A Career that's always in stylePart-Time Manager/3rd Key Holder OpportunityAbout the RoleAs a 3rd Keyholder at Claire's, you will be responsible for:Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving salesIn the absence of any other management they may open and close the...
-
Cv-Library | Experienced Sd Or Fttp Engineer
Vor 7 Tagen
Perth, Österreich Tideri Jobbörse VollzeitAre you a fully trained Telecoms Engineer with BT accreditations?Are you currently going through Redundancy with BT Openreach?If this is you, we want to speak to you!Capital Outsourcing Group Ltd are specialist recruiters within the Telecoms Industry, recruiting UK-wide, with work available on all major Networks – Virgin Media, BT Openreach, Gigaclear,...
-
Parking Marshal
Vor 3 Tagen
Perth, Österreich Cv-Library VollzeitLooking to Earn Some Extra Money This December?We're offering casual job opportunities with flexible shifts during December - perfect for covering holiday expenses!If you have excellent customer service skills and don't mind working outdoors, this role is ideal for you.We are looking for enthusiastic Parking Marshals & Lead Marshals to join an amazing team...
