Head Of Membership
vor 2 Wochen
Management - Universities (Education & Training)
Full time
CPA Australia is Australia's leading professional accounting body and one of the largest in the world.
We have more than 172,000 members in over 100 countries and regions.
Our core services include education, training, technical support and advocacy.
CPA Australia provides thought leadership on local, national and international issues affecting the accounting profession and public interest.
As the Head of Membership, you are responsible for the strategic leadership and oversight of the policies, operations and standards for all member admissions, advancement, renewals and cessations, as well as public practice certification and migration skills assessments.
Your key responsibilities include overseeing the management of all aspects of key activities within the portfolio, ensuring adherence to the relevant frameworks, CPAA Constitution, By-Laws, policies and procedures.
These include, but are not limited to:
Membership renewals, including financial hardship assessments
Retirement transfers
Membership cessations
Skilled migration assessments
Public Practitioner certification processes, including compliance activities for professional indemnity insurance
Membership certificate and milestone processes
Work experience assessments
Student support plans
This position is a fixed term contract to December 2025.
About You:
You will come to us with demonstrated people and team management capabilities, relationship management, and competence to be adaptive to change.
You will also possess:
Strong compliance, quality management or audit knowledge.
Strong business process improvement skills.
Previous experience with supporting system implementations and upskilling teams to adopt new systems and processes.
Proven and strong management experience within a member service environment.
Strong knowledge of accounting, professional standards and the assessment of qualifications.
Strong influencing and communicating skills.
Understanding of MS CRM databases.
Ideally Degree qualified with experience within the University or Migration sector a bonus.
Why we love working here:
We are a values-led organisation.
Monthly Health and Wellbeing sessions, weekly learning labs, generous reward and recognition program.
Hybrid working, spend at least three days a week in the office.
Paid parental, volunteer, study leave and the ability to purchase additional leave.
Learning & Professional Development opportunities.
About Us:
CPA Australia boasts a rich heritage dating back to 1886 and has an extensive global reach with more than 173,000 members in over 100 countries and regions.
Click
Apply Now
to submit your application for this opportunity.
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Head Of Membership
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