Customer Engagement Lead
vor 1 Monat
Job no: 757493 Work type: Full time Location: Eagle Farm - QLD - Australia Applications close: Here at Bev Chain, a wholly-owned subsidiary of Linfox, we are leaders in beverage supply chain solutions.
As a specialist, we support major customers, including some of Australia's favourite beer, wine and spirit brands.
Our mission is to provide our customers with a competitive advantage through industry-leading innovations in safety, sustainability and efficiency.
Linfox is Asia Pacific's largest privately owned logistics business, and Bev Chain benefits from Linfox's extensive scale, resources and logistics network.
Create a career to be proud of.
Expect all this and more when you join us at Bev Chain.
What does the job look like?
Bev Chain Eagle Farm warehouse operation requires an experienced customer service professional to oversee the seamless delivery of logistics and operational services while ensuring an exceptional customer experience.
As a Customer Engagement Lead, you will deliver an exceptional customer experience, acting as a key link between customers, teams and providers.
The role emphasizes continuous improvement, adherence to SLAs and supports the success of the logistics and operations functions.
Hours will be Monday to Friday 8am to 4pm.
Key responsibilities: Liaise with multiple stakeholders to optimise service delivery, address issues and enhance overall customer satisfaction.
Monitor and ensure adherence to SLAs, identifying and addressing any deviations to maintain service excellence.
Foster an environment that encourages team members to embrace continuous improvement, empowering them to identify and implement enhancements in service efficiency.
Ensure customers' needs are understood and deliver solutions that exceed their expectations.
Utilise data analytics to monitor service delivery metrics, identify trends, and inform decision-making.
Are you the one?
To be successful in this role, you have experience in customer service and are looking to take the next step in your career.
You can demonstrate: Proven experience in logistics, operations, or supply chain, with a focus on service delivery and customer experience.
Strong understanding of logistics processes, including transportation, warehousing, and inventory management.
Excellent communication and interpersonal skills, with the ability to effectively manage customer relationships and collaborate with internal teams.
Experience with CRM systems and logistics management software.
Strong problem-solving skills and the ability to manage and resolve complex issues.
At Linfox, we are passionate about creating an inclusive workplace where people can perform at their best.
We welcome and encourage applications from people of all backgrounds and cultures (including Aboriginal and Torres Strait Islander peoples), ages, religions, abilities, gender identities and sexual orientations.
Sound like you?
Please click the apply button to submit your application and resume.
We kindly request no unsolicited resumes or approaches from Recruitment Agencies.
Linfox is not responsible for any fees related to unsolicited resumes.
Further information You will be required to meet Bev Chain's employment criteria which will include but not be limited to a criminal history check and full medical with a drug and alcohol test.
#J-18808-Ljbffr
-
Customer Engagement Lead
vor 2 Monaten
Brisbane, Österreich Linfox VollzeitJob no: 757493 Work type: Full time Location: Eagle Farm - QLD - Australia Applications close:Here at BevChain, a wholly-owned subsidiary of Linfox, we are leaders in beverage supply chain solutions. As a specialist, we support major customers, including some of Australia's favourite beer, wine and spirit brands. Our mission is to provide our customers with...
-
Customer Engagement Lead
vor 2 Monaten
Brisbane, Österreich Linfox VollzeitJob no: 757493 Work type: Full time Location: Eagle Farm - QLD - Australia Applications close: Here at BevChain, a wholly-owned subsidiary of Linfox, we are leaders in beverage supply chain solutions.As a specialist, we support major customers, including some of Australia's favourite beer, wine and spirit brands.Our mission is to provide our customers with a...
-
Customer Engagement Lead
vor 1 Monat
Brisbane, Österreich Tideri Jobbörse VollzeitJob no: 757493Work type: Full timeLocation: Eagle Farm - QLD - AustraliaApplications close: Here at BevChain, a wholly-owned subsidiary of Linfox, we are leaders in beverage supply chain solutions.As a specialist, we support major customers, including some of Australia's favourite beer, wine and spirit brands.Our mission is to provide our customers with a...
-
Insolvency Accounting Specialist
vor 3 Wochen
Brisbane, Österreich Lead Group VollzeitLead Group seeks a skilled Insolvency Intermediate Accountant in Brisbane. Key responsibilities include managing daily issues on formal insolvency engagements, compiling information, and building client relationships. Requirements include 1-3 years of experience, degree-qualification, and CA or CPA qualification. Lead Group is a boutique Insolvency and...
-
Forensic Accounting Manager
vor 1 Woche
Brisbane, Österreich Lead Group VollzeitForensic Accounting Manager - Brisbane City - Lead GroupForensic Accounting Manager Job Description at Lead GroupAs a key member of our team at Lead Group, the Forensic Accounting Manager will play a vital role in providing expert forensic accounting services to clients. The ideal candidate will have extensive experience in litigation support, expert witness...
-
Engagement Lead
vor 1 Monat
Brisbane, Österreich Bureau Of Meteorology VollzeitThe Energy & Resources (E&R) Program delivers impact and value to improve the safety, reliability, resilience, and productivity of the energy and resources sectors in Australia and the Asia-Pacific Region.The Engagement Lead (Energy Projects), under the direction of the Energy Sector Lead and as part of the broader E&R team, is responsible for ensuring...
-
Customer Engagement Tm
vor 3 Wochen
Brisbane, Österreich Bunnings Group VollzeitCustomer Engagement TM - Frame & Truss Apply At Bunnings, you'll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade...
-
Brisbane, Österreich Department Of The Premier And Cabinet Qld VollzeitManager, Enterprise Architecture and Customer EngagementArchitects (Information & Communication Technology)Government - State (Government & Defence)About Us:At the Department of the Premier and Cabinet (DPC), our primary responsibility is to provide support and guidance to the Premier and Cabinet to effectively deliver on the government's priorities,...
-
Insolvency Accounting Specialist
vor 4 Wochen
Brisbane, Österreich Lead Group VollzeitJob Title: Insolvency Intermediate AccountantAbout the Role: Lead Group is seeking a skilled Insolvency Intermediate Accountant to join their team in Brisbane.As an Intermediate Accountant, you will play a crucial role in supporting the business insolvency and advisory team.Key Responsibilities: Manage day-to-day issues on formal insolvency and restructuring...
-
Lead, Infrastructure Communications And Engagement
vor 2 Wochen
Brisbane, Österreich Queensland Health VollzeitLead, Infrastructure Communications and EngagementThe Lead – Infrastructure Communications and Engagement role is central to the management of program-wide infrastructure projects, and responsible for communications centred around amplifying the narrative and vision of HIQ's business, purpose and commitments.Reporting to the Director of Infrastructure...
-
Brisbane, Österreich Department Of Premier And Cabinet VollzeitManager, Enterprise Architecture and Customer EngagementAbout Us:At the Department of the Premier and Cabinet (DPC), our primary responsibility is to provide support and guidance to the Premier and Cabinet to effectively deliver on the government's priorities, commitments, decisions, and objectives for the betterment of the community.The ITS team comprises...
-
Lead, Infrastructure Communications And Engagement
vor 3 Wochen
Brisbane, Österreich Queensland Health VollzeitLead, Infrastructure Communications and EngagementThe Lead – Infrastructure Communications and Engagement role is central to the management of program-wide infrastructure projects, and responsible for communications centred around amplifying the narrative and vision of HIQ's business, purpose and commitments.Reporting to the Director of Infrastructure...
-
Engagement Lead, Digital Health Services
vor 2 Wochen
Brisbane, Österreich The State Of Queensland VollzeitEngagement Lead, Digital Health ServicesChildren's Health Queensland Hospital and Health Service (CHQ HHS) is a recognised leader in paediatric healthcare, teaching and research.With a dedicated team of more than 5000 people, our point of difference is in the way we provide care to children, young people and their families every day.This is through our...
-
Customer Success Lead
vor 1 Monat
Brisbane, Österreich Caia.Org - Jobboard VollzeitAbout our Practice: Our Cloud Managed Services (CMS) Practice consists of a diverse mix of skilled and experienced managed services personnel providing differentiated DevOps and cloud support services for leading edge technology transformation projects in steady state. The Deloitte Cloud Managed Services team is responsible for providing our clients with the...
-
Engagement Officer
vor 3 Wochen
Brisbane, Österreich Tagai Management Consultants Vollzeit3 days ago, from Institute of Data AustraliaJob details Position status: Fixed Term TemporaryPosition type: Full-timeOccupational group: AdministrationClassification: AO3Workplace Location: Brisbane - SouthJob ad reference: TQ2024-1228Closing date: 19-Nov-2024Job duration: Temporary ~ Full-timeAbout TAFE Queensland TAFE Queensland is proud to be the largest...
-
Engagement Officer
vor 2 Wochen
Brisbane, Österreich Tagai Management Consultants Vollzeit3 days ago, from Institute of Data Australia Job details Position status: Fixed Term Temporary Position type: Full-time Occupational group: Administration Classification: AO3 Workplace Location: Brisbane - South Job ad reference: TQ2024-1228 Closing date: 19-Nov-2024 Job duration: Temporary ~ Full-time About TAFE Queensland TAFE Queensland is proud to be the...
-
Restructuring Manager
vor 3 Wochen
Brisbane, Österreich Lead Group VollzeitJob Title: Senior Manager - RestructuringJob Summary: Lead Group is seeking a Senior Manager - Restructuring to manage complex restructuring processes, conduct financial analysis, and assist clients through corporate distress, voluntary liquidations, restructurings, and administrations.About the Role:As a Senior Manager - Restructuring, you will develop and...
-
Customer Support Team Lead
vor 2 Wochen
Brisbane, Österreich Tideri Jobbörse VollzeitOur mission to be bold and impactful!Join our dynamic team and play a crucial role in showcasing and supporting our cutting-edge technology.Be part of a high-performing team at the forefront of technological innovation.How you'll contribute Emesent is seeking an experienced Customer Support Team Lead to oversee our customer support operations guiding a high...
-
Customer Success Lead
vor 1 Monat
Brisbane, Österreich Tideri Jobbörse VollzeitAbout our Practice:Our Cloud Managed Services (CMS) Practice consists of a diverse mix of skilled and experienced managed services personnel providing differentiated DevOps and cloud support services for leading edge technology transformation projects in steady state.The Deloitte Cloud Managed Services team is responsible for providing our clients with the...
-
Customer Success Lead
vor 1 Monat
Brisbane, Österreich Tideri Jobbörse VollzeitAbout our Practice: Our Cloud Managed Services (CMS) Practice consists of a diverse mix of skilled and experienced managed services personnel providing differentiated Dev Ops and cloud support services for leading edge technology transformation projects in steady state.The Deloitte Cloud Managed Services team is responsible for providing our clients with the...
