Aktuelle Jobs im Zusammenhang mit Customer Success Lead - Brisbane - Tideri Jobbörse
-
Customer Success Manager
vor 4 Wochen
Brisbane, Österreich Hinchen Recruitment Group VollzeitCUSTOMER SUCCESS MANAGERJoin a leading SaaS company in Brisbane as a Customer Success Manager!Engage with government agencies to maximise value from a unique evidence management platform.Lead training, gather feedback, and advocate for customer needs. Your Key Responsibilities:Drive Client Success: Act as the primary point of contact for government agencies...
-
Customer Success Manager
vor 3 Wochen
Brisbane, Österreich Hinchen Recruitment Group VollzeitAccount & Relationship Management (Sales)CUSTOMER SUCCESS MANAGERJoin a leading SaaS company in Brisbane as a Customer Success Manager!Engage with government agencies to maximise value from a unique evidence management platform.Lead training, gather feedback, and advocate for customer needsDrive Client Success: Act as the primary point of contact for...
-
Customer Success Manager
vor 4 Wochen
Brisbane, Österreich Zudello Pty Ltd VollzeitBusiness/Systems Analysts (Information & Communication Technology) Full time Zudello is an innovative SaaS product that empowers businesses with procurement and AP automation, driving efficiency, compliance, and smooth workflows.Our dynamic and passionate team is committed to creating transformative solutions that make accounting seamless and...
-
Customer Success Manager
vor 4 Wochen
Brisbane, Österreich Zudello Pty Ltd VollzeitBusiness/Systems Analysts (Information & Communication Technology)Full timeZudello is an innovative SaaS product that empowers businesses with procurement and AP automation, driving efficiency, compliance, and smooth workflows. Our dynamic and passionate team is committed to creating transformative solutions that make accounting seamless and hassle-free....
-
Senior Customer Success Manager
vor 4 Wochen
Brisbane, Österreich Dragontail Systems Ltd VollzeitSenior Customer Success Manager, Technical OperationsDragontail Systems is the leading B2B provider of revolutionary optimization software for the food and delivery industry with a global footprint.We're proud to be part of YUM! Brands, a company with over 55,000 restaurants in more than 150 countries and territories primarily operating the company's...
-
Senior Customer Success Manager
vor 4 Wochen
Brisbane, Österreich Dragontail Systems Ltd VollzeitSenior Customer Success Manager, Technical Operations Dragontail Systems is the leading B2B provider of revolutionary optimization software for the food and delivery industry with a global footprint.We're proud to be part of YUM!Brands, a company with over 55,000 restaurants in more than 150 countries and territories primarily operating the company's...
-
Senior Customer Success Manager
vor 4 Wochen
Brisbane, Österreich Dragontail Systems Ltd VollzeitAccount & Relationship Management (Sales)Full timeSenior Customer Success Manager, Technical OperationsDragontail Systems is the leading B2B provider of revolutionary optimization software for the food and delivery industry with a global footprint.We're proud to be part of YUM! Brands, a company with over 55,000 restaurants in more than 150 countries and...
-
Client Success Team Leader
vor 2 Monaten
Brisbane, Österreich Employment Office Australia VollzeitLead a passionate team focused on delivering world-class client support Enjoy a competitive remuneration package, including performance-based incentives and incredible rewards like trips abroad Be part of a fast-growing SaaS company revolutionising the HR industry Are you passionate about delivering exceptional client support, inspiring a growing team, and...
-
Customer Success Manager
vor 3 Wochen
Brisbane, Österreich Link Enterprise Solutions VollzeitAccount & Relationship Management (Sales)Full timeLink Enterprise Solutions is a leading Electronic Security & Technology services provider with over 16 years experience helping businesses across Australia (and even overseas!).We are seeking a dynamic and dedicated Customer Success Manager to join our team in Brisbane. This role is pivotal in strengthening...
-
Customer Success Manager
vor 3 Wochen
Brisbane, Österreich Link Enterprise Solutions VollzeitAccount & Relationship Management (Sales) Full time Link Enterprise Solutions is a leading Electronic Security & Technology services provider with over 16 years experience helping businesses across Australia (and even overseas!).We are seeking a dynamic and dedicated Customer Success Manager to join our team in Brisbane.This role is pivotal in strengthening...
-
Customer Success Manager
vor 2 Monaten
Brisbane, Österreich aXcelerate VollzeitWe will be performing maintenance on Swag Jobs this Saturday October 19th, 10:00pm to 11:00pm AEDT.Brisbane, Queensland 4000, Australia • Full-timeDescriptionAbout usaXcelerate is a leading SaaS provider of training management systems for vocational education and training (VET) providers in Australia. We are driven by our desire to help customers transform...
-
Customer Success Manager
vor 2 Monaten
Brisbane, Österreich aXcelerate VollzeitWe will be performing maintenance on Swag Jobs this Saturday October 19th, 10:00pm to 11:00pm AEDT. Brisbane, Queensland 4000, Australia • Full-timeDescriptionAbout us aXcelerate is a leading SaaS provider of training management systems for vocational education and training (VET) providers in Australia. We are driven by our desire to help customers...
-
Customer Success Manager
vor 2 Monaten
Brisbane, Österreich aXcelerate VollzeitWe will be performing maintenance on Swag Jobs this Saturday October 19th, 10:00pm to 11:00pm AEDT.Brisbane, Queensland 4000, Australia • Full-time Description About us aXcelerate is a leading SaaS provider of training management systems for vocational education and training (VET) providers in Australia.We are driven by our desire to help customers...
-
Brisbane, Österreich Dragontail Systems VollzeitDragontail Systems is the leading B2B provider of revolutionary optimization software for the food and delivery industry with a global footprint. We're proud to be part of YUM!Brands, a company with over 55,000 restaurants in more than 150 countries and territories primarily operating the company's restaurant brands – KFC, Pizza Hut, Taco Bell and The...
-
Technical Customer Success Manager
vor 2 Monaten
Brisbane, Österreich eSentire VollzeitTechnical Customer Success Manager Brisbane QLD, Australia ? Melbourne VIC, Australia ? Sydney NSW, Australia Req #570 Tuesday, August 27, 2024 About eSentire eSentire, Inc. is the Authority in Managed Detection and Response, protecting the critical data and applications of 2000+ organizations in 80+ countries, across 35 industries from known and unknown...
-
Technical Customer Success Manager
vor 2 Monaten
Brisbane, Österreich Esentire VollzeitTechnical Customer Success Manager Brisbane QLD, Australia ? Melbourne VIC, Australia ? Sydney NSW, Australia Req #570 Tuesday, August 27, 2024 About eSentireeSentire, Inc. is the Authority in Managed Detection and Response, protecting the critical data and applications of 2000+ organizations in 80+ countries, across 35 industries from known and unknown...
-
Customer Success Manager
vor 3 Wochen
Brisbane, Österreich Intrax Consulting Group VollzeitAccount & Relationship Management (Sales) Full time The Intrax Housing Division has built its success by inspiring volume builders to confidently build more innovative and affordable homes for Australian families.We have the unique opportunity to join our growing Housing team on a full-time permanent basis within our Queensland division as a Customer Success...
-
Customer Success Manager
vor 3 Wochen
Brisbane, Österreich Intrax Consulting Group VollzeitAccount & Relationship Management (Sales)Full timeThe Intrax Housing Division has built its success by inspiring volume builders to confidently build more innovative and affordable homes for Australian families. We have the unique opportunity to join our growing Housing team on a full-time permanent basis within our Queensland division as a Customer Success...
-
Customer Support Team Lead
vor 3 Wochen
Brisbane, Österreich Tideri Jobbörse VollzeitOur mission to be bold and impactful!Join our dynamic team and play a crucial role in showcasing and supporting our cutting-edge technology.Be part of a high-performing team at the forefront of technological innovation.How you'll contribute Emesent is seeking an experienced Customer Support Team Lead to oversee our customer support operations guiding a high...
-
Customer Support Team Lead
vor 4 Wochen
Brisbane, Österreich Emesent VollzeitOur mission to be bold and impactful!Join our dynamic team and play a crucial role in showcasing and supporting our cutting-edge technology. Be part of a high-performing team at the forefront of technological innovation.How you'll contributeEmesent is seeking an experienced Customer Support Team Lead to oversee our customer support operations guiding a high...
Customer Success Lead
vor 2 Monaten
About our Practice:
Our Cloud Managed Services (CMS) Practice consists of a diverse mix of skilled and experienced managed services personnel providing differentiated DevOps and cloud support services for leading edge technology transformation projects in steady state.
The Deloitte Cloud Managed Services team is responsible for providing our clients with the highest level of customer support services by using modern service management frameworks and leading operational tooling.
Our business is growing and we're on the look-out for a Customer Success Lead to join the team.
The role includes a focus on Service Delivery including Service Management, reporting, and managing workloads of cross-functional teams.
The Customer Success Lead will be responsible for:
Coordinating cross-functional service delivery teams to provide high quality Customer First work to a portfolio of customers within Australia Service Management and operational health Assisting with Governance, Risk, and Compliance activities Facilitation of key client meetings to discuss overall engagement successes, operational progress, issues, and risks Developing strategic, operational service delivery and ITIL process maturity via continual service improvement Assisting to manage the financial performance of client engagements and associated invoicing.
Input and assistance in other areas such as Service Catalogue and Portfolio Management, Contractual Management, Risk Management, Incident and Service Request Management, Availability Management, Reporting, standardisation of assets and collateral.
Skills/ Qualifications
Your relationship management skills are second to none, and you excel at stakeholder management and in particular managing expectations.
A minimum of 3 years of service management/delivery experience in the managed services/service operations.
Exceptional stakeholder management skills Strong time management skills Strong written and verbal communication skills.
Exposure to Service Management and/or Project Management frameworks including Lean, Prince2, ITIL4, IT4IT, Six Sigma, etc.
Understanding of Agile ceremonies, scrum methodology and DevOps concepts Good problem-solving skills, with a particular focus on working around blockers Experience with cloud technologies and terminology is beneficial
Work Entitlement
Due to the nature of the clients this role will be working with, you must be an Australian Citizen and must be willing to undertake the Australian Government Security Vetting process.
Why Deloitte
At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential.
Deloitte Australia opens the door to a career that can cross borders virtually and physically across Asia Pacific to gain experience and access projects beyond Australia's borders.
We value difference, and embrace people with diverse backgrounds, experiences, gender identities, abilities and thinking styles.
Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated.
We're committed to continually building a safe and respectful workplace, where all our people feel appreciated and accepted.
Through the creation of endorsed employee-led diversity networks which promote cultural, disability, LGBTI+, Aboriginal and Torres Strait Islander people and gender equality, we're leading the way to shape an environment where everybody can thrive.
We are proud to have been recognised for our efforts in inspiring change and accelerating progress - check out our careers site for recent recognition in this space.
We offer a variety of benefits and very flexible work arrangements, allowing you to work in a way that suits you best.#J-18808-Ljbffr
