Tbwa Chiat/Day Inc | It Support Specialist New Sydney
vor 6 Stunden
Since launching in 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand.
As the leading fashion, sports and lifestyle e-commerce destination in the region, our e-commerce platforms (Retail, Marketplace and Services) provide a seamless and inspiring end-to-end customer experience through our own technology innovations.
We stand for benchmark-setting customer service, delivery options, returns policies, and curation of brands.
We are a diverse and dynamic community of over 1,000 people working towards our purpose "To bring on the future of shopping".
THE ICONIC is people and planet positive, and we strive towards creating a positive impact in the world by driving genuine and meaningful change for the better of all communities involved.
IT at THE ICONIC Our IT team keeps our metaphorical lights on when it comes to our tech.
We design, implement, manage and support the enabling technology to keep our hubs and teams operational.
We are always working towards enhancing our systems, infrastructure and processes, with our commitment to continuous improvement, to support better performance across the organisation.
A bit about the role You will be part of a dedicated group of IT Support Specialists, Business Partners & Systems Engineers who will be supporting all Iconites with any technology queries or issues.
What you'll be doing Feet on ground support across all 3 hubs, primarily based at our Head OfficeProvide exceptional IT support experiences to all internal business customersEnsure all support issues and requests are logged and tracked in the ticketing toolProactively responding to all customers in accordance with defined SLA'sTroubleshooting and diagnosing technical issues, remotely, via email and in personHardware support of laptop, desktop and printing devicesSoftware installation and support of commercial and bespoke systemsLiaising with suppliers to facilitate support of externally managed solutionsMaintain knowledge bases including documentation of solutions, workarounds and processesAV and video conference supportManagement and tracking of assets within the asset management systemEnsuring compliance with company policies, procedures and standardsWhat we are looking for Similar experience in a previous roleEnthusiastic and 'can-do' attitudePassion for IT and providing exceptional customer experiencesProfessional presentation and clear communication skillsExcellent written and verbal communication skillsA willingness to travel and support other hub locations when requiredA practical quick learner who is open to new challengesGrowth mind-set, we never stop learningTechnical Experience Experience working with a Service Desk Ticketing SystemExperience working with PC and Apple products including: Microsoft Windows O/S, Microsoft Office, Office 365, Google Workspaces, Mac OSX, Apple iOS and AndroidExperience of working with Microsoft Windows Server environments and Active DirectoryExperience of working with MDM technologies such as MobileIron and JamfA practical understanding of the ITIL frameworkBasic understanding of network conceptsWhy you'll love THE ICONIC From our ways of working to our growth mindset and sustainable approach, we each add unique value and have an incredible amount of fun doing it
People are our greatest asset and our ICONITE experience is designed to empower you to do your best work.
Here's what to expect when you join THE ICONIC:
Flexible working.
We offer a hybrid and flexible working model so you can do your best work in a way that works for youThe learning collective.
Get your knowledge fix with our learning days, hackathons, and access to LinkedIn LearningParents at THE ICONIC.
Access to our parental leave program and an extra day off for your kids' first day of school every yearBirthday leave.
Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourselfCurate your style.
No matter what your style is, we have got you covered with our amazing staff discount and our famous sample salesPeople & Planet Positive.
From our ethical sourcing and sustainability strategies to our community engagement and diversity, our responsibility is multifaceted, and each of these facets are equally important.Wellbeing.
Access to our discounted gym memberships and wellbeing programsPeople first.
Access our Employee Assistance Program for you and your family.Volunteer days.
Work as a Charity Partner with Thread Together for society and environmental change.Refer a friend.
Enjoy a referral reward for successfully referring someone to THE ICONIC.Additional Information We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions.
If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly.
Apply for this job First NameLast NameEmailPhoneLocation (City)Resume / CVAccepted file types: pdf, doc, docx, txt, rtfPlease provide an overview of why you're interested in this role.Please confirm how many years experience do you have in L2 / L3 Support?Please advise what your Australian working rights by stating if you are an Australian Citizen, Permanent Resident or Visa Holder (if visa holder, which visa do you hold)?What is your annual base salary expectations? #J-18808-Ljbffr
-
Melbourne, Österreich Buscojobs VollzeitAdRoll is seeking an Account Executive to join our Sales team.In this role, you are responsible for evangelizing our full funnel performance marketing platform and building strong relationships to win net new logos.We're looking for someone who enjoys hunting and building new relationships, can think strategically, is collaborative, and has the drive to...
-
Melbourne, Österreich Buscojobs VollzeitAdRoll is seeking an Account Executive to join our Sales team.In this role, you are responsible for evangelizing our full funnel performance marketing platform and building strong relationships to win net new logos.We're looking for someone who enjoys hunting and building new relationships, can think strategically, is collaborative, and has the drive to...
-
Tbwa Chiat/Day Inc | Account Manager
vor 6 Stunden
Melbourne, Österreich Tideri Jobbörse VollzeitAt Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers.Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money.Our work and focus on helping local businesses thrive has been...
-
Tbwa Chiat/Day Inc | Account Executive
vor 2 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitAt Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers.Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money.Our work and focus on helping local businesses thrive has been...
-
Tbwa Chiat/Day Inc | Customer Support
vor 6 Stunden
Melbourne, Österreich Buscojobs VollzeitCustomer Support (Investing / Superannuation) SpecialistSydney At Spaceship, we're on a mission to transform the way people think about and invest their money.We started in 2017 with Spaceship Super, and in 2018 we launched Spaceship Voyager, which is making investing easy for everyone.In 2023, we launched a new US Investing service.Since launch, we have...
-
Tbwa Chiat/Day Inc | Business Development Specialist
vor 6 Stunden
Melbourne, Österreich Buscojobs VollzeitBusiness Development Specialist - 12 Month Max Term ContractSydney Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand.As the #1 fashion e-commerce destination in the region, our e-commerce platforms (Retail, Marketplace and Services) provide an inspiring and seamless end-to-end customer experience.We DREAM BIG through...
-
Tbwa Chiat/Day Inc | Automations Lead, Australia
Vor 4 Tagen
Melbourne, Österreich Buscojobs VollzeitEucalyptus (or 'Euc' for short) is an Australian founded digital healthcare company that is on a mission to solve the world's biggest healthcare challenges - think fertility, and behavioural change around chronic conditions such as weight loss, diabetes, and mental health.Founded in Australia in 2019, we have now helped over 500K patients globally by...
-
Tbwa Chiat/Day Inc | Customer Support
vor 6 Stunden
Melbourne, Österreich Buscojobs VollzeitCustomer Support (Investing / Superannuation) SpecialistSydney At Spaceship, we're on a mission to transform the way people think about and invest their money.We started in 2017 with Spaceship Super, and in 2018 we launched Spaceship Voyager, which is making investing easy for everyone.In 2023, we launched a new US Investing service.Since launch, we have...
-
Tbwa Chiat/Day Inc | Project Manager
vor 2 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitWant to be a part of Asia Pacific & Japan's (APJ) largest, most innovative, and rapidly growing data centre company?AirTrunk is a technology company with a powerful purpose - to scale and sustain the relentless growth of the region's digital future.We do this by continuously redefining and delivering hyperscale data centres that meet the needs of our...
-
Melbourne, Österreich Tideri Jobbörse VollzeitLucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality.We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego.At Lucid, we value diversity and are dedicated to creating an environment...
-
Melbourne, Österreich Tideri Jobbörse VollzeitAt Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers.Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money.Our work and focus on helping local businesses thrive has been...
-
Tbwa Chiat/Day Inc | Hr Coordinator
vor 1 Woche
Melbourne, Österreich Tideri Jobbörse VollzeitPassionate about people and running company events?Grow and develop with Easygo in our HR Coordinator role.What's in it for you?Do you have a passion for people and processes?Are you an expert with visas, contracts, and employee engagement?If so, we have an exciting opportunity for you!We're seeking an HR Coordinator to join our team at Easygo and help...
-
Tbwa Chiat/Day Inc | Account Executive
vor 1 Tag
Melbourne, Österreich Buscojobs VollzeitOrkes is a platform for developers to build durable, distributed event driven applications.Based on the popular open source orchestration engine Conductor, Orkes lets developers focus on faster go to market with applications, scaling them to handle billions of workflows without having to worry about failures, scalability or visibility into the executions.We...
-
Melbourne, Österreich Tideri Jobbörse VollzeitCalling all IT System Administrators - are you ready to drive IT innovation and tackle complex SaaS and AWS Cloud-based challenges head-on?What's in it for you?Our next IT System Administrator will have the opportunity to work within a vital team that forms the backbone of our internal IT systems and infrastructure, ensuring everything runs seamlessly and...
-
Tbwa Chiat/Day Inc | Manufacturing Engineer/Scientist
vor 6 Stunden
Melbourne, Österreich Buscojobs VollzeitManufacturing Engineer / Scientist (New Product Introduction)Sydney, AustraliaAbout us Vow is a food company - a very different one.We're creating real meat products from animal cells instead of the animal itself.We're bringing together cutting edge innovations in science, engineering, culinary and design to make sustainable food that's both irresistible and...
-
Tbwa Chiat/Day Inc | Graduate Engineering Consultant
vor 2 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitAt Jensen Hughes, we lead with our Purpose + Principles and value our people.Across our global partnership of experts, clients, and communities, we are recognized worldwide for our leadership in fire protection engineering, a legacy of responsibility we have advanced with pride since 1939.Today, our expertise extends broadly across closely related risk...
-
Melbourne, Österreich Tideri Jobbörse VollzeitDo you have a passion for conducting research and monitoring transactions to ensure smooth and secure financial operations?If you answered YES, then Easygo has the next best opportunity for you!What's in it for you?Dive into the world of payments here at Easygo, with a curious mind and a vigilant eye.Join as a Payments Operations Specialist, another member...
-
Melbourne, Österreich Tideri Jobbörse VollzeitPrincipal Supply Chain Product Specialist, APAC Remote-Melbourne, Australia At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading scenario planning and analysis platform, enabling our customers to outpace their competition and the market.We seek a dynamic and experienced Principal Supply Chain Product...
-
Melbourne, Österreich Tideri Jobbörse VollzeitPART-TIME JOB VACANCYASSOCIATEDevelopment and Outreach DepartmentSydney OfficeDeadline: January 5, 2025 The Development and Outreach Department of Human Rights Watch (HRW) is seeking a part-time Associate who can provide administrative assistance in our fundraising and outreach efforts in Australia.The Australia Development Team serves as an important base...
-
Melbourne, Österreich Tideri Jobbörse VollzeitWant to be a part of Asia Pacific & Japan's (APJ) largest, most innovative, and rapidly growing data centre company?AirTrunk is a technology company with a powerful purpose - to scale and sustain the relentless growth of the region's digital future.We do this by continuously redefining and delivering hyperscale data centres that meet the needs of our...
