Sales Operations Specialist, Business Optimization
Vor 5 Tagen
We are seeking a Sales Operations Specialist who possesses a passion for solving business problems through data-driven decision-making. The successful candidate will collaborate with Sales Operations leadership to identify and address operational challenges, implement BOSS mechanisms in other geographical regions, support all operational aspects of Annual and In-Year Planning activities, provide revenue routing support, assist with monthly forecasting, respond to operational inquiries from the field through a Live Chat channel, and leverage Generative AI to solve problems or derive insights from data. The ideal candidate should demonstrate broad technical skills, strong financial acumen, deep analytical experience, and a commitment to driving operational excellence.
The successful candidate will possess the ability to embrace challenges, work independently, and demonstrate a keen aptitude for learning. They will drive the development of simple, scalable solutions to address day-to-day problems, exhibiting exceptional organizational skills and the capacity to communicate results effectively, both in written and verbal form, with clarity and ease of understanding. Proactively seeking answers through self-service tools, they will know when to request guidance. A passionate and detail-oriented approach, coupled with analytical prowess and problem-solving abilities, will enable them to escalate issues and overcome roadblocks as needed. Adept at managing multiple assignments, requests, and processes concurrently, they will prioritize tasks and deliver timely results. Identifying commonalities across business needs, they will recommend improvements to accelerate current scaling mechanisms and leverage automation to grow capacity in line with business growth. Furthermore, they will be responsible for driving enhancements to reporting tools, methods, and processes utilized by the team, increasing the availability and granularity of actionable data.
This position will work with several stakeholders supporting the extended AWS Sales & Marketing organization. The individual must have the ability to communicate effectively across multiple technical and non-technical business units, as well as across other geographies.
Key job responsibilitiesSupport annual planning activities and develop actionable insightsProvide enablement and support of specific mechanisms used to manage the Sales and Sales Operations businessesSupport key sales support systems/processes required to meet the rapid growth of the business and achieve revenue attainment and market development objectivesCreate insightful analysis, reports, and dashboards to accelerate information-to-action at scaleDevelop relationships and processes with sales, sales operations, and other stakeholders to identify and address operational inefficienciesPrepare ad hoc analysis & participate on projects as neededBe an expert in analytics tools required to support Sales and Sales Operations Minimum Requirements5+ years of Microsoft Excel experienceBachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related fieldExperience with sales CRM tools such as Salesforce or similar softwareExperience defining, refining and implementing sales processes, procedures and policies or equivalent5+ years of finance, business management and sales operations experienceExperience working within a high-growth, technology company About AWSAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Acknowledgement of CountryIn the spirit of reconciliation, Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE StatementAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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