Support & Implementation Consultant - Australia

vor 2 Monaten

Central Coast, Österreich Payspace Vollzeit

PurposeThe primary purpose of the Support & Implementation Consultant role is to ensure the seamless implementation and ongoing support of Payroll and base HR modules on PaySpace for new and existing customers specifically in Australia.
This involves providing comprehensive assistance to customers and business partners through email and phone, analysing their needs, resolving issues, and offering expert system guidance.
By effectively analysing customer requirements, configuring the system, migrating data, and balancing figures, the Payroll Consultant plays a crucial role in successfully implementing a new customer.
Duties and Responsibilities: Implementation: Analyse, understand and accurately document customer requirements Configure system according to the customer's requirements Migrate data from the customers current system to new system Balance payroll data Provide training to the users if required Brainstorm with development and implementations manager to best satisfy new requirements and create specification documents for these items Customer Support Post-Implementation support: Provide support via email and/or telephone to new customers for a period of time after implementation until handover to support division Prioritize each support ticket according to the service levels Monitor own queue and track inbound calls to ensure service delivery Filter and escalate tickets to the relevant departments based on the type of query and priority level and ensure timely resolution.
Monitor existing support tickets and conduct regular follow-ups on all escalated tickets to manage customer expectations.
Adhere to all new release updates and changes in compliance legislation that are communicated to maintain service delivery and minimize riskGeneral Train and mentor new consultants on the system Ad hoc consulting work as and when required by the customer Test new system functionality by following the prescribed testing process Assist with identifying new articles and updating the Knowledge Base Developing and maintaining country specific documentation RequirementsMinimum 5 years' experience working within a payroll environment Extensive knowledge of Payroll and country specific legislation Strong analytical skills Good problem solving skills Display excellent communication skills#J-18808-Ljbffr

  • Support & Implementation Consultant - Australia

    vor 2 Monaten

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Purpose The primary purpose of the Support & Implementation Consultant role is to ensure the seamless implementation and ongoing support of Payroll and base HR modules on PaySpace for new and existing customers specifically in Australia.This involves providing comprehensive assistance to customers and business partners through email and phone, analysing...

  • Payroll Support And Implementation Consultant, Australia

    vor 3 Monaten

    Central Coast, Österreich Deel Inc Vollzeit

    Who we are is what we do.Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for...

  • Plm Implementation Consultant

    vor 3 Monaten

    Central Coast, Österreich W-Consulting Company Ltd. Vollzeit

    PLM Implementation Consultant (Based in Australia)Our client is one of the top global software solution vendors.They are looking for a dynamic & motivated professional to join them to expand their market in Apparel & Fashion/ F&B/ Luxury Goods/ Retail/ FMCG industries.Responsibilities:• Analyze customer requirements and design the right PLM (Product...

  • Senior Consultant, Implementation

    vor 1 Monat

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Senior Consultant, Implementation (ECEC) - WFH (Australia Wide) $127,006 to $149,094 p.a plus superannuation AERO particularly welcomes applicants who identify as Aboriginal and/or Torres Strait Islander.How to apply?– Respectfully, No Agencies please.Please submit: a resume and a cover letter describing your interest in and suitability for the role...

  • Implementation Consultant

    vor 2 Monaten

    Central Coast, Österreich Ecisolutions Vollzeit

    For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses.With divisions focused on manufacturing, wholesale/retail distribution, building and construction, and field service, ECI's solutions integrate into every aspect of a customers'...

  • Implementation Consultant

    vor 2 Monaten

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses.With divisions focused on manufacturing, wholesale/retail distribution, building and construction, and field service, ECI's solutions integrate into every aspect of a customers'...

  • Deel Inc | Senior Implementation Consultant

    vor 2 Wochen

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Who we are is what we do.Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for...

  • Culture Amp | Senior Infrastructure Security Engineer | Northern Beaches

    vor 3 Wochen

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Culture Amp Empower your teams and fuel positive change with performance, development, and employee engagement tools – all-in-one intuitive employee experience platform.Join us on our mission to make a better world of work.Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500...

  • Deel Inc | Senior Payroll Implementation Consultant | Australia

    vor 1 Woche

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Who we are is what we do.Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for...

  • Ecisolutions | Implementation Consultant | Australia

    vor 2 Wochen

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Posted Friday, November 1, 2024 at 5:00 AM For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses.With divisions focused on manufacturing, wholesale/retail distribution, building and construction, and field service, ECI's solutions...

  • Adp, Inc. | Globalview Senior Lead Implementation Consultant | Australia

    vor 3 Wochen

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Position Title: GlobalView Senior Lead Implementation Consultant Reporting Line: Senior Implementation Director Position Purpose: Implement and support the ADP GlobalView solution to achieve all departmental KPIs through the successful provision of consulting and implementation services to ADP Clients in line with agreed standards and timeframes.Key...

  • Globalview Lead Implementation Consultant

    vor 4 Wochen

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Position Title: GlobalView Lead Implementation Consultant Reporting Line: Senior Implementation Director Position Purpose: Implement and support the ADP GlobalView solution to achieve all departmental KPIs through the successful provision of consulting and implementation services to ADP Clients in line with agreed standards and timeframes.Key...

  • Crm Consultant And Implementation Specialist

    vor 2 Monaten

    Central Coast, Österreich Spa 23 Fitness And Lifestyle Vollzeit

    CRM Consultant and Implementation SpecialistBundall, Australia | Posted on 01/02/2024 Weare seeking an all-round warrior to assist us inexpanding our company & servicesoffered.We consultand implement CRM systems into businessesto assist them in managing and trackingtheir leads &sales.We alsoimplement sales and marketing automation aspart of this...

  • Technical Implementation

    vor 2 Monaten

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Technical Implementation & Support Analyst VitalHub is an entrepreneurial healthcare software and service company with an ever-increasing presence in Australia, New Zealand, UK, Canada and the Middle East.We are seeking a motivated, detail-oriented yet versatile Technical Implementation & Support Analyst professional to assist in the execution and delivery...

  • Globalview Implementation Consultant

    vor 4 Wochen

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Position Title: GlobalView Implementation Consultant (MS Tester) Reporting Line: GlobalView Manager Implementation Position Purpose: Prepare test cases as per ADP GlobalView template (based on SAP), test execution, issue handling & documentation tasks for the local scope (payroll, personal administration, time management).Performing these tasks as per the...

  • Crm Consultant And Implementation Specialist

    vor 1 Monat

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    CRM Consultant and Implementation Specialist Bundall, Australia | Posted on 01/02/2024 Weare seeking an all-round warrior to assist us inexpanding our company & servicesoffered. We consultand implement CRM systems into businessesto assist them in managing and trackingtheir leads &sales.We alsoimplement sales and marketing automation aspart of this process....

  • Study Select | Energy Consultant | Australia

    vor 4 Wochen

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    How to Become an Energy Consultant in Australia: careers in Environmental Definition of an Energy Consultant An Energy Consultant plays a pivotal role in guiding businesses and organisations towards sustainable energy practices.This career is centred around providing expert advice on energy efficiency, renewable energy sources, and overall energy...

  • Study Select | Consultant | Australia

    vor 4 Wochen

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    How to Become a Consultant in Australia: careers in Forensic Psychology A career as a Consultant offers a dynamic and rewarding opportunity for individuals who thrive on problem-solving and strategic thinking.Consultants work across various industries, providing expert advice and tailored solutions to help organisations improve their performance, efficiency,...

  • Globalview Implementation Consultant

    Vor 4 Tagen

    Central Coast, Österreich Adp, Inc. Vollzeit

    Position Title: GlobalView Implementation Consultant (MS Tester)Reporting Line: GlobalView Manager ImplementationPosition Purpose:Prepare test cases as per ADP GlobalView template (based on SAP), test execution, issue handling & documentation tasks for the local scope (payroll, personal administration, time management).Performing these tasks as per the...

  • Allura Partners | Sap Fico Consultant | Australia

    vor 4 Wochen

    Central Coast, Österreich Tideri Jobbörse Vollzeit

    Seeking an experienced SAP FICO Consultant for a 12-month day rate contract.This role involves supporting a large-scale migration from SAP EC6 to S4 HANA for a key client in South West Sydney.Key Responsibilities: Lead and support the migration from SAP EC6 to S4 HANA Provide expertise throughout the SAP implementation process Collaborate with...