Night Guest Service Agent
vor 2 Wochen
Company Location: Oaks Melbourne on Market Hotel Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties.
Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.
Job Description Oaks Melbourne on Market Hotel is looking for a Full-time Night Guest Service Agent who is passionate about providing excellent customer service to join the team.
The moment a guest steps into our hotel, you will make them feel at home with your welcoming and warm presence.
You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries.
You will be remembered for your superb customer service and positive energy.
Key Responsibilities include:
Conduct guest arrivals and departures Confidently provide personalised, proactive guest service Provide outstanding guest experiences by demonstrating a commitment to service excellence and maintaining standards Maintain professional, open and honest communication to assist guests and make accurate bookings Ensure that all daily tasks are completed accurately and in a timely manner Maintain accurate guest accounts, adhering to strict confidentiality policies and procedures Ensure guest queries and complaints are handled efficiently and effectively Hourly Rates (excluding super): + Late night/ early morning penalties apply
Monday - Friday: $25.80 per hour
Saturday: $32.25 per hour
Sunday: $38.70 per hour
Qualifications Previous hotel front office/reception experience is required A commitment and passion for delivering exceptional, pro-active customer service Strong computer skills/knowledge; training will be provided for reservations system Professional interpersonal and communication skills A high standard of personal presentation Availability to work 10pm - 7am on a rotating roster Additional Information Join our positive and vibrant team and be rewarded with these team benefits:
50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand 20% team member's friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand Additional paid leave including Birthday and Study leave Educational Financial support may be available to those who undertake development relevant to the company's business requirements Government funded traineeships in Certificate III in Hospitality and/or Certificate IV in Leadership *eligibility does apply Discount savings and cash back from over 400 popular retailers in Australia and New Zealand Entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands- Experience oz, Adrenaline and RedBalloon) Discount on Furniture 50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globe Wellbeing programs with Uprise (EAP) Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one-on-one consults Laundry allowance for some roles* Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career.
You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best workplace culture.
Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
#J-18808-Ljbffr
-
Night Guest Service Agent
vor 2 Wochen
Melbourne, Österreich Oaks Hotels & Resorts Limited VollzeitCompany Location: Oaks Melbourne on Market HotelCompany DescriptionMinor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the...
-
Guest Service Agent
vor 2 Wochen
Melbourne, Österreich Accor Apartments & Realty VollzeitMantra Southbank, 31 City Road, Southbank, Victoria, Australia Req #3336Friday, 8 November 2024Located in the heart of Melbourne and positioned within moments of the city's vibrant arts and entertainment hub, Mantra Southbank Melbourne offers a range of one and two bedroom apartments and exceptional food and service at its Mezzi Bar & Kitchen. When not...
-
Guest Service Agent
vor 2 Wochen
Melbourne, Österreich Accor Apartments & Realty VollzeitMantra Southbank, 31 City Road, Southbank, Victoria, Australia Req #3336Friday, 8 November 2024Located in the heart of Melbourne and positioned within moments of the city's vibrant arts and entertainment hub, Mantra Southbank Melbourne offers a range of one and two bedroom apartments and exceptional food and service at its Mezzi Bar & Kitchen. When not...
-
Guest Service Agent
vor 4 Wochen
Melbourne, Österreich Hilton Worldwide, Inc. VollzeitJob Description - Guest Service Agent (HOT0B2R8)Work LocationsHilton Melbourne Little Queen Street18 Little Queen StreetMelbourne 3000This position is open to Australian residents only or applicants who have the legal right to work in Australia.About Hilton Melbourne Little Queen StreetHilton Melbourne Little Queen Street combines old world charm with modern...
-
Guest Service Agent
vor 4 Wochen
Melbourne, Österreich Hilton Worldwide, Inc. VollzeitJob Description - Guest Service Agent (HOT0B2R8)Job Number: HOT0B2R8Work LocationsHilton Melbourne Little Queen Street18 Little Queen StreetMelbourne 3000This position is open to Australian residents only or applicants who have the legal right to work in Australia.About Hilton Melbourne Little Queen StreetHilton Melbourne Little Queen Street combines old...
-
Guest Service Agent
vor 2 Wochen
Melbourne, Österreich Oaks Hotels & Resorts Limited VollzeitCompany Location: Oaks Melbourne Lonsdale SuitesCompany DescriptionMinor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the...
-
Guest Service Agent – Broadbeach
vor 1 Monat
Melbourne, Österreich Meriton Group VollzeitFront Office & Guest Services (Hospitality & Tourism) We have an opportunity to join our wonderful team at Broadbeach in the role of Guest Service Agent.About the Role As a Guest Service Agent, you will play an integral role delivering service excellence.You will be provided comprehensive training to equip you with the tools required to perform at your...
-
Guest Service Agent – Melbourne
vor 1 Monat
Melbourne, Österreich Meriton Group VollzeitFront Office & Guest Services (Hospitality & Tourism)Meriton Suites currently has an opportunity available for a Guest Service Agent to join our wonderful Melbourne team.About the Role As a Guest Service Agent, you will play an integral role delivering service excellence.You will be provided comprehensive training to equip you with the tools required to...
-
Guest Service Agent – Melbourne
vor 1 Monat
Melbourne, Österreich Meriton Group VollzeitFront Office & Guest Services (Hospitality & Tourism)Meriton Suites currently has an opportunity available for a Guest Service Agent to join our wonderful Melbourne team.About the RoleAs a Guest Service Agent, you will play an integral role delivering service excellence. You will be provided comprehensive training to equip you with the tools required to...
-
Guest Services Agent
vor 3 Wochen
Melbourne, Österreich Rydges Hotels Limited VollzeitFront Office & Guest Services (Hospitality & Tourism) Casual/Vacation This is our flagship property; this is Rydges, reimagined. With a complete refurbishment of all 370 rooms, suites and apartments, signature restaurant and bar, eleven events spaces, a new rooftop terrace overlooking Her Majesty's Theatre, interactive fitness centre and rooftop pool. Rydges...
-
Guest Service Agent
vor 4 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitVibe Hotel Docklands, 443 Docklands Drive, Docklands, Victoria, Australia Req #13068 We're looking for a Guest Services Agent with a twist at Vibe Hotel Melbourne Docklands.For starters, you'll love putting others first and you're smiling when they are – you're the definition of a people person.Being the go-to for guests, managing admin and giving real...
-
Guest Service Agent
vor 2 Wochen
Melbourne, Österreich Tfe Hotels Adina Apartment Hotels VollzeitVibe Hotel Docklands, 443 Docklands Drive, Docklands, Victoria, Australia Req #13068We're looking for a Guest Services Agent with a twist at Vibe Hotel Melbourne Docklands.For starters, you'll love putting others first and you're smiling when they are – you're the definition of a people person. Being the go-to for guests, managing admin and giving real...
-
Guest Service Agent
vor 3 Wochen
Melbourne, Österreich Tfe Hotels Adina Apartment Hotels VollzeitVibe Hotel Docklands, 443 Docklands Drive, Docklands, Victoria, Australia Req #13068We're looking for a Guest Services Agent with a twist at Vibe Hotel Melbourne Docklands.For starters, you'll love putting others first and you're smiling when they are – you're the definition of a people person. Being the go-to for guests, managing admin and giving real...
-
Guest Service Agent
vor 3 Wochen
Melbourne, Österreich Accorhotel VollzeitCompany DescriptionWork Your Way to Pullman & Mercure Melbourne Albert Park!Situated opposite the picturesque Albert Park Lake and views of the Melbourne CBD skyline, our dual-brand hotel hosts 378 rooms, restaurant, bar, pool, gym and one of the largest conference spaces in Melbourne with 31 conference spaces; offering business and leisure travellers a...
-
Guest Service Agent
Vor 4 Tagen
Melbourne, Österreich Pro-Invest Careers VollzeitJoin our team at Next Hotel Melbourne!Are you passionate about creating unforgettable guest experiences in a vibrant and stylish environment? Pro-invest Group is excited to invite applications for the Guest Service Agent position at Next Hotel Melbourne, where exceptional service and immersive experiences come together in Melbourne's premier retail and...
-
Guest Service Agent
Vor 4 Tagen
Melbourne, Österreich Pro-Invest Careers VollzeitJoin our team at Next Hotel Melbourne! Are you passionate about creating unforgettable guest experiences in a vibrant and stylish environment? Pro-invest Group is excited to invite applications for the Guest Service Agent position at Next Hotel Melbourne, where exceptional service and immersive experiences come together in Melbourne's premier retail and...
-
Guest Service Agent
vor 4 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitAbout Us:Oscars Group is a passionate, creative and dynamic privately owned hospitality group founded in 1986.Owned and operated by the Gravanis family for over thirty years, the group began with the acquisition of a single pub in Sydney's Inner West.Today, Oscars Group is one of the largest privately owned hospitality groups featuring an ever-expanding...
-
Guest Service Agent
vor 3 Wochen
Melbourne, Österreich Minor International VollzeitCompany DescriptionMinor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
-
Guest Service Agents
vor 2 Monaten
Melbourne, Österreich Oaks Hotels & Resorts Limited VollzeitMinor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties.Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.Minor...
-
Overnight Guest Service Officer
vor 3 Wochen
Melbourne, Österreich Hyatt Hotels Corporation VollzeitHyatt Centric Melbourne:Hyatt Centric Melbourne is Australia's first Centric hotel, situated in the bustling Melbourne CBD. Offering the perfect location to discover Melbourne's hidden treasures, local attractions, and vibrant music scene.Featuring 277 luxurious rooms, as well as an indoor pool and gym, the Hyatt Centric Melbourne is a hotel that truly...
