Full Time

vor 1 Monat

Melbourne, Österreich Hampshire Property Group Vollzeit

Full time - Operations Manager, Holidays (Victoria)Hampshire Property Group (HPG) is an Australian, family-owned business, proudly operating a portfolio of vibrant holiday parks across Australia and New Zealand.
We have a strong legacy of over 20 years, providing unforgettable experiences for holidaymakers and long-term residents alike.
At HPG, our mission is to create thriving communities that deliver unique guest experiences.
Discover More About Us Learn more about our parks by visiting our website: Hampshire Property Group.
We are seeking an experienced and proactive Operations Manager to oversee several holiday parks within our HPG Holidays division.
This fully remote position, based in Victoria, requires regular travel to our park locations to ensure that each property reaches its highest potential.
Your leadership will play a key role in shaping community engagement and driving operational excellence.
Key Responsibilities Guest Experience Excellence: Foster welcoming communities and enhance guest satisfaction by implementing innovative engagement strategies and responding effectively to feedback.Operational Leadership: Develop and manage park operations to maximize efficiency, revenue, and guest satisfaction.On-Site Leadership: Conduct regular visits to each park, promoting the adoption of best practices and standards in park management.Team Management & Development: Lead and inspire park staff, focusing on training, performance evaluations, and team growth.Financial Management: Oversee budgets, invoicing, and expense control to maintain fiscal responsibility.Strategic Insight: Stay informed about industry trends to ensure our parks remain competitive and engaging.Compliance & Safety: Maintain adherence to industry regulations and company policies to uphold a safe and compliant environment.What We're Looking For Experience: Minimum 3 years in a multi-property operations management role within the hospitality or tourism sector.Leadership: Proven ability to lead teams effectively, fostering a positive, motivated workplace.Adaptability: Ability to thrive in dynamic, fast-paced environments.Tech-Savvy: Proficiency with property management systems (RMS preferred).Communication: Excellent interpersonal and problem-solving skills.Driver's License: Valid and unrestricted for regular travel.Why Join HPG? Culture of Excellence: Be part of a team that values quality, integrity, and community.Competitive Compensation: Enjoy a competitive salary package.Growth & Development: Opportunities for career advancement within our expanding network.Flexibility: Experience autonomy in your role with the full support of our collaborative team.Exclusive Benefits: Staff discounts at all HPG properties, allowing you to explore and enjoy Australia's top destinations.Ready to Take the Next Step?If you're passionate about operations management and creating memorable guest experiences, we'd love to hear from you.
Apply today with your resume and a cover letter detailing your relevant experience and motivation for joining HPG.
Note: We kindly request that recruitment agencies refrain from unsolicited submissions.
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