Buscojobs | Network Technical Specialist
Vor 2 Tagen
Employment Type: Permanent
Closing Date: 2 Jan 2025 11:59pm
Job Title: Network Technical Specialist
Job Summary:
As a Network Technical Specialist, you will work in the TAS Government Radio Network (GRN) 24x7x365 shift Network Shift Operations Control Centre (NOCC), understand their critical communication needs and achieve agreed KPIs.
Support for these services include customer communications, processing service requests and perform incident, change, problem and jeopardy management functions.
What You'll Do:
Provide 24/7 incident response and restoration across the TasGRN Network and drive the successful resolution of Customer and Networks impacting incidents, requests and enquiries.
Ensure communication of events is timely and accurate, and that the strategies applied to resolve the incidents meet defined Service Level Agreement (SLA) targets.
Demonstrate an ownership of the customer SLA performance and strive for performance improvement.
Record, co-ordinate and, in some instances execute planned network changes.
These activities should not impact the resolution of incident management activities.
Contribute to Key Performance Indicators and contracted Service Levels in relation to performance of the networks, infrastructure, applications, products and services supplied and operated by Telstra.
Work within a defined set of relevant product/network procedures, standards and practices.
Assist in providing technical support in the investigation and rectification of complex incidents.
You will also have your own reliable means of transportation as the role is onsite in Hobart CBD and shift work is not available from home.
About You:
Solid understanding of computer systems and network fundamentals - Must.
Network and/or Systems certifications or industry experience equivalent is desirable but not essential.
Display strengths in prioritisation and the ability to remain engaged and focused under pressure is a must.
Clear and concise verbal and written skills.
P25, Radio over IP experience or equivalent desirable but not essential.
Experience working in an operations centre and/or Service Desk environment.
Experience working in and contributing to a continuous improvement culture.
Experience working independently including gathering impact information quickly, key stakeholder communication and utilising existing knowledge base repositories to seek solutions.
Experience working in a strict Service Level Agreement (SLA) based environment with focus on the urgency to drive the response and restoration of incidents.
Experience and/or qualifications which show good understanding of Event, Incident, Problem, Jeopardy and Change Management and their role in the ITIL Service Management model.
Experience working within Quality Management systems such as ISO9001.
If you enjoy collaborating with different people and delivering amazing experiences for the customer, we want to hear from you
As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated.
We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work.
We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.
As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.
We work flexibly at Telstra.
Talk to us about what flexibility means to you.
When you apply, you can share your pronouns and/or any reasonable adjustments needed to take part equitably during the recruitment process.
#J-18808-Ljbffr
-
Buscojobs | Technical Network Engineer
vor 2 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitLumus is a privately held company providing world-class diagnostic services to consumers and doctors across Australia.Lumus is supported by a team of Radiologists operating through a national network of 150 imaging centers and hospitals.Lumus imaging has an exciting permanent opportunity for a Technical Network Engineer.Reporting to the Head Of Technology...
-
Central Coast, Österreich Tideri Jobbörse VollzeitThe Organisation The Australian Security Intelligence Organisation (ASIO) protects Australia and Australians from threats to their security.In a complex, challenging and changing security environment, our success is built on the imagination and intelligence of our team.ASIO's people are ordinary Australians but they do extraordinary things - they are our...
-
Buscojobs | Network Engineer
vor 1 Woche
Central Coast, Österreich Buscojobs VollzeitAnduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology.By bringing the expertise, technology, and business model of the 21st century's most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold.Anduril's family...
-
Central Coast, Österreich Tideri Jobbörse VollzeitSenior Technical Specialist - Network Engineer, Solutions Architect The Australian Security Intelligence Organisation (ASIO) protects Australia and Australians from threats to their security.In a complex, challenging and changing security environment, our success is built on the imagination and intelligence of our team.ASIO's people are ordinary Australians...
-
Buscojobs | Senior Network Specialist
vor 1 Tag
Central Coast, Österreich Tideri Jobbörse VollzeitSenior Network Specialist We are Fujitsu We use technology to make happier lives.We are a global leader in technology and business solutions that transform organisations and the world around us.We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.About the role Provide...
-
Central Coast, Österreich Buscojobs VollzeitAbout the job: Network Technical Team LeadJob Description for Network Technical Team Lead in AdelaideThe candidate will manage the Network Team, including providing team members with career development guidance, assignment and prioritization of workload, performance reviews, personal and professional development coaching, and all other aspects of personnel...
-
Technical Support Specialist
Vor 5 Tagen
Central Coast, Österreich Buscojobs VollzeitOperations Professional Sydney Full-time AustraliaJob DescriptionThe Technical Support Specialist supports the business with the processing of coffee machine equipment requests (ERs), providing technical phone support to customers and sales representatives and coordinating job allocations with our Service & Installation Specialists.In this role, you will...
-
Technical Support Specialist
vor 2 Wochen
Central Coast, Österreich Buscojobs VollzeitOperations Professional Sydney Full-time AustraliaJob DescriptionThe Technical Support Specialist supports the business with the processing of coffee machine equipment requests (ERs), providing technical phone support to customers and sales representatives and coordinating job allocations with our Service & Installation Specialists.In this role, you will...
-
Buscojobs | Technical Product Specialist
vor 1 Woche
Central Coast, Österreich Tideri Jobbörse VollzeitWho We Are Integrity.Quality.Humanity.Commitment.Innovation.These are our values and not only what we stand by but what we stand for.We believe in empowering people.We create and deliver solutions.We give back to community.We think differently and we do it better.Our innovative spirit has driven us to continually evolve and deliver solutions to our dealers...
-
Buscojobs | Senior Network Engineer
Vor 2 Tagen
Central Coast, Österreich Tideri Jobbörse VollzeitJob Opportunity: Senior Technical Specialist (Network Engineer) Join a leading provider and household name Routers and Switchers focused, firewall experience still required 6 month initial contract with potential for extensions Location: Sydney, 3 days on site per week We've partnered with a leading provider to assist in the recruitment of a Senior Technical...
-
Senior Network Software Engineering Specialist
vor 2 Monaten
Central Coast, Österreich Tideri Jobbörse VollzeitSenior Network Software Engineering Specialist Apply Location: Bengaluru, Karnataka Employment Type: Permanent Closing Date: 29 Nov 2024 11:59pm Job Summary: The Senior Network Software Engineering Specialist (Technical Analyst) role will provide the software designs to support the development of new software capabilities.The Technical Business Analyst will...
-
Central Coast, Österreich Buscojobs VollzeitImplementation Specialist - Minestar SolutionsCompany : Hastings Deering (Australia) LtdAbout the RoleAre you ready to contribute to change and sustainability?Join Hastings Deering as an Implementation Specialist, dedicated to supporting our clients to achieve their technology targets.You'll collaborate with industry leaders on a variety of Mining Technology...
-
Buscojobs | Technical Support Specialist
Vor 4 Tagen
Central Coast, Österreich Tideri Jobbörse VollzeitOperations Professional Sydney Full-time Australia Job Description The Technical Support Specialist supports the business with the processing of coffee machine equipment requests (ERs), providing technical phone support to customers and sales representatives and coordinating job allocations with our Service & Installation Specialists.In this role, you will...
-
Arista Networks | Technical Solutions Engineer
Vor 7 Tagen
Central Coast, Österreich Buscojobs VollzeitJob DescriptionWho You'll Work WithAre you a top-tier Technical Support Engineer with a passion for solving customer problems?At Arista, we are obsessed with making our customers successful and believe that giving our customers direct access to a top-level engineer who thrives on solving complex problems helps streamline the support process and nurture...
-
Buscojobs | It Support Specialist
Vor 4 Tagen
Central Coast, Österreich Tideri Jobbörse VollzeitIT Support Specialist (Systems and Network) Perdaman Global Services Pty Ltd – Perth WA On behalf of our client, we are advertising.SAFERIGHT PTY LTD are looking for a IT Support Specialist (Systems and Network) to join their team across multiple Saferight sites on a full-time basis.The IT Support Specialist will oversee the organization's computer systems...
-
Technical Product Specialist
vor 1 Woche
Central Coast, Österreich Buscojobs VollzeitAt WiseTech Global, our people and teams worldwide are aligned in our vision to create the operating systems for global logistics.At the core of our innovation is our flagship product, Cargowise.Due to our forward-thinking development approach, Cargowise saw over 750 enhancements last year alone.As we continue this growth, we are on the lookout for...
-
Central Coast, Österreich Buscojobs VollzeitTechnical Trainer / Instructor - Komatsu Construction SpecialistsPay: CompetitiveEmployment Type: Full-TimeReq#: JK8KMAt Komatsu Australia, you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together.We encourage people with diverse backgrounds to apply for this role.The OpportunityAre you an...
-
Buscojobs | Broadcast Network Engineer
vor 2 Wochen
Central Coast, Österreich Tideri Jobbörse VollzeitCareer Opportunities with NEP Group Inc. A great place to work.Current job opportunities are posted here as they become available.NEP Australia, Australia's leading provider of studio and outside broadcast production services, is expanding its Technology team within the company to enable superior service, support, and expand its outstanding knowledge base...
-
Central Coast, Österreich Buscojobs VollzeitSr. Technical Account Manager, Media SpecialistJob ID: 2846827 | Amazon Web Services Singapore Private LimitedMedia Specialist TAMs work across all AWS Elemental media products and apply their product knowledge to key customer projects during the specification, development, deployment, and acceptance phases to deploy video workflows.Media Specialist TAMs...
-
Buscojobs | Technical Product Specialist
Vor 2 Tagen
Central Coast, Österreich Tideri Jobbörse VollzeitWho We Are Integrity.Quality.Humanity.Commitment.Innovation.These are our values and not only what we stand by but what we stand for.We believe in empowering people.We create and deliver solutions.We give back to community.We think differently and we do it better.Our innovative spirit has driven us to continually evolve and deliver solutions to our dealers...
