Amazon | Operations Manager

vor 1 Woche

Sydney, Österreich Tideri Jobbörse Vollzeit

Operations Manager (Ops), Support Engineering Job ID: 2827512 | Amazon Web Services Australia Pty Ltd
Amazon Web Services (AWS) is seeking a highly motivated Technical Operations Manager who is passionate about people, operations and technology; someone who wants to work with and learn one of the fastest growing cloud platforms in the world and deliver extraordinary customer experience.

AWS Support Engineering provides global technical support to a wide range of external customers as they build mission-critical applications on top of AWS services.
As a member of the AWS Leadership team, you will be at the forefront of this transformational technology, assisting companies that are taking advantage of a growing set of services and features to run their mission-critical applications.
You will work with leading companies in this space and directly with Leads, Engineering, and Associate teams within Amazon developing these new capabilities.

As an Operations Manager, you will be responsible for the day-to-day management, leadership, development, coaching, and engagement of highly skilled and deeply technical support engineers who are focused on delivering an extraordinary customer experience in every interaction.
You will be a critical leader to the technical team based in Sydney, working with customers from all over the world.
Every day will bring new and exciting challenges whilst you:
Drive and further develop the engineers in AWS.
Hire, develop, and inspire a team of Leads, Cloud Engineers, and Cloud Associates.
Work closely with peers to workforce plan, drive initiatives, and outcomes at the site, regional, and global level.
Leverage day-to-day experiences to provide the voice of the customer to internal AWS teams.
The ideal candidate will look like this:
Enjoy being a great people manager while building, motivating, and mentoring world-class engineering teams.
You should have a proven track record in recruiting and retaining top talent and excel in day-to-day people and performance management tasks.
Have a strong understanding of Cloud Technology - the ideal candidate will have past experience working with software development, support, and/or infrastructure teams.
You will also have a good understanding of Linux and/or Windows platforms and enjoy keeping your technical skills reasonably current, to the point that you can still contribute to troubleshooting discussions at a Senior Stakeholder level.
Have strong project and product management experience - you will feel comfortable defining the priorities for an engineering team.
This will involve working on new and existing projects and being able to coach and mentor others through the lifecycle of each small, medium, or large-scale project.
Know how to run a tight, lean, efficient operation - you will be detail-oriented and will want to measure everything and be very data-driven.
You will excel at using metrics, monitoring, and alarming to measure and improve the operational processes/performance of your teams.
Be great fun to work with - our company credo is "We Pioneer." The right candidate will love what they do, innovate, inspire, and most importantly instinctively know how to make work fun.
BASIC QUALIFICATIONS - The right person will be technical and able to inspire and grow a team of engineers at all levels.

- Strong business, operations, and technical vision.

- Successful experience working across organizational boundaries, bringing together people with diverse perspectives and experience to find solutions to even the most complex of technical issues.

- Experience managing IT environments on behalf of customers.

- Be an innovative thinker balanced with a strong customer and quality focus.
This leader will have a track record of achieving that balance and have the battle scars to prove it.

- Flexible work schedules (weekends and/or evenings when required).

PREFERRED QUALIFICATIONS - Years of experience managing teams in relevant technical operations environments.

- Strong verbal and written communication skills and demonstrated technical leadership experience.

Acknowledgement of Country In the spirit of reconciliation, Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea, and community.
We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE Statement Amazon is committed to a diverse and inclusive workplace.
Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

Posted: November 22, 2024 (Updated 1 day ago)
#J-18808-Ljbffr

  • Operations Shift Manager, Amazon Logistics

    Vor 2 Tagen

    Sydney, Österreich Amazon Vollzeit

    Operations Shift Manager, Amazon LogisticsJob ID: 2844031 | Amazon Commercial Services Pty LtdHere at Amazon we are currently seeking experienced Operations Shift Managers to join the business and play a critical role in leading our team of associates within our Delivery Station in Bella Vista.Do you have a passion for motivating, mentoring, and coaching a...

  • Operations Shift Manager, Amazon Logistics

    vor 3 Wochen

    Sydney, Österreich Amazon Vollzeit

    DESCRIPTIONHere at Amazon, we are currently seeking experienced Operations Shift Managers to join the business and play a critical role in leading our team of associates within our Delivery Station in Eastern Creek.Do you have a passion for motivating, mentoring, and coaching a team?Do you pride yourself on maintaining the highest levels of safety, quality,...

  • Operations Shift Manager, Amazon Logistics

    Vor 2 Tagen

    Sydney, Österreich Amazon Vollzeit

    Here at Amazon, we are currently seeking experienced Operations Shift Managers to join the business and play a critical role in leading our team of associates within our Delivery Station in Bella Vista.Do you have a passion for motivating, mentoring, and coaching a team?Do you pride yourself in maintaining the highest levels of safety, quality, attendance,...

  • Delivery Station Manager, Amazon Logistics

    vor 4 Wochen

    Sydney, Österreich Amazon Vollzeit

    Delivery Station Manager, Amazon LogisticsJob ID: 2802574 | Amazon Commercial Services Pty LtdAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our...

  • Delivery Station Manager, Amazon Logistics

    vor 2 Monaten

    Sydney, Österreich Amazon Vollzeit

    Delivery Station Manager, Amazon LogisticsAt Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Three key areas that you will...

  • Líder De Turno

    vor 2 Monaten

    Sydney, Österreich Amazon Vollzeit

    Amazon Logistics' team is looking for a Shift Manager to join Amazon Logistic Brazil team in our Delivery Station in Hidrolandia-GO.Do you want to work hard, have fun and make history?If you do then Amazon could be the right career choice for you.Our logistics teams are changing the way we interact with customers around the globe every single day and solving...

  • Account Manager Intern, Amazon Global Selling, Amazon Global Selling

    vor 1 Monat

    Sydney, Österreich Amazon Vollzeit

    Account Manager Intern, Amazon Global SellingDuration: The duration for this internship opportunity is from January to June 2025.Work Authorization: Applicants to this internship opportunity will need the work authorization for Singapore.Amazon is seeking a dynamic and motivated Account Manager Intern for the Amazon Global Selling business.This individual...

  • Advertising Sales Manager

    vor 2 Monaten

    Sydney, Österreich Amazon Vollzeit

    Job ID: 2792719 | Amazon Commercial Services Pty LtdDue to the success of Prime Video Ads, we are expanding our team. This role will be focused on finding and upselling video and Amazon canvas opportunities across our client portfolio.Amazon Ads operates at the intersection of eCommerce and advertising, this role focuses on connecting the Amazon Ads canvas...

  • Advertising Sales Manager

    vor 2 Monaten

    Sydney, Österreich Amazon Vollzeit

    Job ID: 2792719 | Amazon Commercial Services Pty LtdDue to the success of Prime Video Ads, we are expanding our team. This role will be focused on finding and upselling video and Amazon canvas opportunities across our client portfolio.Amazon Ads operates at the intersection of eCommerce and advertising. This role focuses on connecting the Amazon Ads canvas...

  • Operations Manager

    Vor 2 Tagen

    Sydney, Österreich Amazon Vollzeit

    Here at Amazon, we are currently seeking experienced Operations Managers to join our Customer Fulfillment team at our Robotics Fulfillment Center in Kemps Creek.This is an excellent opportunity to be part of the AU Fulfillment Center (FC) leadership team during its phase of expansion and growth, whereby you get to define the process flows and shape up...

  • Operations Manager

    vor 2 Wochen

    Sydney, Österreich Amazon Vollzeit

    Job ID: 2835694 | Amazon Commercial Services Pty LtdHere at Amazon we are currently seeking experienced Operations Managers to join our Customer Fulfillment team at our Robotics Fulfillment Center in Kemps Creek.This is an excellent opportunity to be part of the AU Fulfillment Center (FC) leadership team during its phase of expansion and growth, whereby you...

  • Agency Development Manager, Amazon Ads

    vor 3 Wochen

    Sydney, Österreich Amazon Vollzeit

    DESCRIPTIONAt Amazon Advertising, we create and deliver advertising solutions across Amazon's rapidly developing range of products and services.We believe that Agencies are a key strategic partner and build backwards from their needs.In order to accelerate the next phase of Amazon Advertising's development, we are committed to transforming the depth, scale,...

  • Agency Development Manager, Amazon Ads

    vor 4 Wochen

    Sydney, Österreich Amazon Vollzeit

    Job ID: 2828644 | Amazon Commercial Services Pty LtdAt Amazon Advertising, we create and deliver advertising solutions across Amazon's rapidly developing range of products and services.We believe that Agencies are a key strategic partner and build backwards from their needs.In order to accelerate the next phase of Amazon Advertising's development, we are...

  • Agency Development Manager, Amazon Ads

    vor 4 Wochen

    Sydney, Österreich Amazon Vollzeit

    Job ID: 2828644 | Amazon Commercial Services Pty LtdAt Amazon Advertising, we create and deliver advertising solutions across Amazon's rapidly developing range of products and services. We believe that Agencies are a key strategic partner and build backwards from their needs. To accelerate the next phase of Amazon Advertising's development, we are committed...

  • Operations Manager

    vor 2 Monaten

    Sydney, Österreich Amazon Vollzeit

    Job ID: 2751830 | Amazon Commercial Services Pty LtdHere at Amazon we are currently seeking for an experienced Operations Manager to join our Customer Fulfillment team at our Fulfillment Center in Jandakot.This is an excellent opportunity to be part of the Perth Fulfillment Center (FC) operations during its phase of expansion and growth, whereby you get to...

  • Industrial Relations Manager, Amazon Flex, Flex Sls

    vor 1 Monat

    Sydney, Österreich Amazon Vollzeit

    Industrial Relations Manager, Amazon Flex, Flex SLSJob ID: 2818982 | Amazon Commercial Services Pty LtdAt Amazon, we're working to be the most customer-centric company on earth. One customer experience that we're constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers...

  • Agency Development Manager, Amazon Ads

    vor 3 Wochen

    Sydney, Österreich Amazon Vollzeit

    DESCRIPTIONAt Amazon Advertising, we create and deliver advertising solutions across Amazon's rapidly developing range of products and services.We believe that Agencies are a key strategic partner and build backwards from their needs.In order to accelerate the next phase of Amazon Advertising's development, we are committed to transforming the depth, scale,...

  • Agency Development Manager, Amazon Ads

    vor 4 Wochen

    Sydney, Österreich Amazon Vollzeit

    At Amazon Advertising, we create and deliver advertising solutions across Amazon's rapidly developing range of products and services.We believe that Agencies are a key strategic partner and build backwards from their needs.In order to accelerate the next phase of Amazon Advertising's development, we are committed to transforming the depth, scale, and...

  • Area Manager, Operations

    vor 2 Monaten

    Sydney, Österreich Amazon Vollzeit

    Job ID: 2729521 | Amazon Commercial Services Pty LtdWe're seeking experienced Area Managers to join our Customer Fulfillment team at our Robotics Fulfillment Center in Kemps Creek.As an Area Manager, you'll be directly responsible for leading and developing a team of Amazon associates in one of the following areas within the Fulfillment Center Operations:...

  • Area Manager, Operations

    vor 1 Monat

    Sydney, Österreich Amazon Vollzeit

    DESCRIPTION We're seeking experienced Area Managers to join our Customer Fulfillment team at our Robotics Fulfillment Center in Kemps Creek.As an Area Manager, you'll be directly responsible for leading and developing a team of Amazon associates in one of the following areas within the Fulfillment Center Operations: receive, stow, pick, pack, or ship.You...